BookMyShow Complaints & Reviews

I have raised a complaint...but they Not taken any action..they support fraud cinema's
Show cancelled by cinema hall but refund not initiated
I had booked ticket at IMP Big Screen 2K 3D Dolby for KGF2 at 9:30pm Booking ID IMPM[protected] but when i reached there, they told me they showing BEAST movie on 9:30pm also they cancelled my booking.On contacting bookmyshow customercare they not giving any updates on my Refund...not received...

I tried booking 5 tickets for KGF 2 on 5th of May and the total amount was ₹1443.80. The amount was debited from my account but i did not receive any confirmation or tickets and nor does it show on the purchase history section. I tried calling and contacting the customer service but they fail to provide any satisfactory answer. This is highly inconvenient as the money was pooled by my friends and now i have no tickets for the movie and...

Yesterday[protected] I tried to book 2 Tickes for Dr Strange Multiverse of Madness via bookmyshow app at 12:15 PM and the payment is done through Amazon pay UPI. The amount deducted from my bank account but the transaction failed. I want a refund as soon as possible...

Respected Book My Show I've booked a ticket today and didn't get the ticket I payed 863.54 rupees but the book my show transaction history sayd failed transaction
Help me to get refund as soon as possible please...

I booked 6 tickets for a movie for the wrong date and time. I called the customer care, the customer service took around 40 mins to pick answer my query and till then the call was on queue. I waited for 40 minutes just to understand that my ticket will not be cancelled or modified to a different date. When I enquired about the wait time, she said it is because of some holiday and they were not able to answer the call. It's just [censored]!!...

Recently i booked ipl tickets for the game csk vs gt …. I wanted to book tickets for mi vs csk match but it shows full … when i was booking the tickets it showed mi vs kkr tickets are full and not available… now it is available… its wrong on your part to show the match tickets is full when its not … so i want to ask if i will be able to modify or cancel the ticket to mi vs csk if its available… expecting a favourable reply to...

I have booked a cinema ticket through bookmyshow on[protected] for the Malayalam film named "AVIYAL" in Carnival RP Mall kollam at the show time 4 pm. But the show was cancelled by the theatre due to insufficient number of audience. The theatre crews say that the amount will be automatically credited to the bank with in 7 days. But still now I did not recieved the amount. Take necessary action....

Hello,

Booked 3 IPL match tickets for 6k on bookmyshow platform however received only 2 tickets through courier. Bookmyshow support said that we need not worry as digital form of tickets are good to go. However, the stadium authorities refused to accept digital tickets & one o[censored]s had to come back home.

1) It seems one ticket was sold out fraudulently
2) Also bookmyshow support gave wrong informationbr...

I was trying to book KGF 2 movie ticket at 11:57 am on 30th April and I paid the amount and yet book my show showed transaction cancelled.
Therefore my money is debited from my account(I have checked it in my m passbook) and I didn't got the movie ticket....

Hi Team
This is Mahendra Vajja i was booked a ticket in Bookmy Show in Sri Saraswathi Picture palace in Guntur on 30th April the movie name was Acharya.The therethare management was cancelled the show with out any intimation and the management behaves in roud maner, i have lost my valueble time and money.So please kindly take the action and gave some compensation.
ThankYou...

I registered for Alan walker concert and it is canceled and not held. And my money is not refund to my account yet....

I have tried to book tickets of moviepawankhind on 18.3.22.of4 persons.totalmoney deducted Rs.1032.56/-though my PAYTM WALLET .Money deducted.but tickets not received. Pls help.me .I have already made complaint on helpline no.but not propereespose....

Booked 2 tickets for kgf 2. The money was deducted from my account But the tickets booking failed...

Show cancelled by cinema hall but refund not initiated
I had booked ticket at IMP Big Screen 2K 3D Dolby for KGF2 at 9:30pm Booking ID IMPM[protected] but when i reached there, they told me they showing BEAST movie on 9:30pm also they cancelled my booking.On contacting bookmyshow customercare they not giving any updates on my Refund...not received any refund sms/call from book my show. It is highly irresponsible attitude from them as...

I had booked ticket at gpr multiplex Hyderabad for jersey at 4 pm but found that show was cancelled after reaching there. There was no intimation from book my show even being informed by cinema hall to them. On calling customer care, they told that they have no information and will update soon. It has been more than 30 hrs but have not received any refund sms from book my show. It is highly irresponsible attitude from them as I have not been...

On 15th April I tried booking KGF 2 tickets and paid ₹1240.48 through UPI but the booking was shown cancelled even though the money was charged. The website stated that I'll get my refund within 5-7 working days but still I haven't recieved my refund amount yet. I've tried to connect with the customer support of bookmyshow but still the amount haven't been refunded. They said that they haven't recieved the amount and to check with the bank....

Booked a ticket on 9th April for Morning show i.e., 10:30 AM. And cinema didn't play the movie due to technical issues. But this wasn't intimated in prior, instead got to know after reaching destination. Raised this issue to Bookmyshow support team but they aren't concerned. It's been more than 2 weeks, still no info about refund even after raising this issue several times. Bookmyshow replying the same text saying " Thank you for your overwhelming...

Double payment by mistake but due payment not received refund money...

I booked an RRR Movie ticket, upon reaching TITU CINEMA Balrampur District, Cinema Hall Operator Did not run the show of the RRR movie at 12:05 pm today (11/04/2022). HE told me that the sufficient number of people have not booked the show for this slot. Operator has cancelled the show. You will get the amount of refund.
In this case Please refund me as soon as possible....

I did the payment through the scan mode on the website. I didnt login to the website though. My money got deducted and i didnt recieve the ticket. please look into this and refund my money.

Transaction ID: T2204171123022171014884

I did the payment at 11:23am IST on 17th April 2022.

Please look into this and resolve it....