Citibank Complaints & Reviews

Iam a citibank suvidha account holder for the past 9 years!!! All this while i was proud to say iam citibank holder but today after i received a call for the personal loan i applied for the first time the agent named piyush treated as me as a degraded person!!! Never went thru such a humiliation!!! He was showing his bad attitude to me from start of the call!!! I was not asking loan from his family!!! He doesnt know how to be courteous with...

Hi,
I applied for Citibank credit card as they offered me with vouchers worth Rs2500/-.
But when I received the card there were no such vouchers.
Also I called Citibank service centre twice, but they have not registered my complaint to cancel the card.
I please ask for help in closing the account as well as cancel the card.
Kindly contact me ASAP
[protected]...

Dear Sir/Madam I am associated with your bank for than 10 years .I was surprised when I Received my this month credit card bill .I was charged Rs 950 for late payment and an interest of Rs 1181 against my bill of Rs 16568 . However I had made my payment on time but your record shows it for made on 6th of sept against a due date 02nd sept. Kindly wave off the mentioned amount which were unnecessary charged in bill.

Thanks &...

They offered me a consumer loan payable in 36 months postdated cheque and i accept it.they told me that the amount will be delivered by september 2. but upon calling the hotline, they told me that it will be process in 5 working days. i called again after 5 days they told me that it will be reprocess since they failed to delivered. they told me that they will inform the agent whom i have spoken with to call me and to reprocess the loan but...

I would like to draw your attention to the reference No:[protected], Dated:30.08.2016(Credit Card 4386XXXXXXXX3476). In the said reference in the transaction (SPIRIT AIRLI[protected]MIRAMAR) USD FOREIGN AMOUNT 69.95 was withdrawn by your authorities through my old credit card without my permission. I obtain a new credit card and I am not using the old credit card. I could not understand by the amount was withdrawn from my old credit card....

I have applied for credit card red [protected] but as per details it is rejected but I have submitted all documents necessary so I have right to know the reason of my rejection or want my all documents return reply me reason because they told that reason for rejecting is internal and sales person Mr b c kumawat has submitted all documents to Citi Bank property or not I want to sure that there should be no misuse of my documents so for that...

On[protected] united india conveyed massage that yous claim on poilcy number [protected]p[protected] with insured name shankar sethi for vehicle number rj-14 cw 8089 is apporved for settlenment of rs. 56679/- which will be credited to your bank account shortly. Please check and confirm. Subsequently stop city bank on detail[protected] sent sms alert that citi has effected the payment to your a/c x8083, state bank of bikaner and jaipur, jaipur...

Hi i've taken card 1 month before, and not did a transaction, when i tried to do a transaction today in coffee shop, the card was not working, thank god ive money and other cards, if these people hav believed then today would be in trouble. When i came back and called these people(Citibank customer executive), they are saying they hav closed the card, due to some mismatch, they should do investigation before issuing a card, and that too without...

I purchased Samsung mobile from happy communication of Mohali for Rs 19000 by swapping my citibank credit no[protected] on 8.09.2016(MID[protected] and TIC[protected]Rs19000 is to recovered in 12 equal installements @Rs1714pm. While issuing email statement as on 21.09.2016 amount of Rs 19000 has been shown to be paid in lump sum instead of 12 installements . This needs to be clarified by bank for not recovering amount in installements...

Hi,

I am an old customer of citi bank and using your card more than 10 years.

I have a serious concern of your bill. I am paying the minimum amount around rs. 30, 000 every month since more than 1 year. I accept that i am paying currently the minimum amount with 1 month delay. Actually, i have serious financial problem since last 1 years but i am not stopping your payment. Similar way, i am expecting cooperation...

I have submitted my documents 02 times to apply for a new credit card of citi bank.

Still I didnt get any card from thier side.
They are asking for the documents submission again (third time) .

I worry about the misuse of my personal documents.

They are not telling me the appropriate reason for asking for the documents submission again and again.

Citi bank representative...

I have submitted a complaint to citibank several times but no response, an fir complaint lodged as well. There was a fraud transaction from my account on 24 aug 2016 at 22.04pm atm id 7595. Cash of 10, 000rs not disbursed to me but deducted from my account. The atm machine was hung up when i was trying to enter my details.
Please revert to me [protected]@gmail.Com...

I have a credit card from Citibank used only at Indianoil Petrol pump. I paid through the card on 15th August at Indianoil petrol pump in Panchsheel New delhi (Rs1800/). On 18th August at 845pm I receive a sms alert regarding transaction on the card. I check the card, it was with me. The transaction happened at Mukharji Nagar while I was at Surajkund Faridabad that time. I called Citibank got my card blocked and got to know it was a cash...

I am holding one citibank credit card no.[protected] since one year. But could not use it at time when i needed it very much. Previously also i tried through this media and also through ivr. But your did not respond to help me to get rid of this problem. I failed to draw your support in the matter. Now i want to surrender my card. Please let me know my dues and procedure to surrender my card immediately.
Your prompt reply is...

Several e-mail i.d. for eg.. of your nodal officers, head customer care etc... are either changed or invalid and e-mails send BOUNCE, putting customers to hardship. CANNOT EXPECT THIS FROM A BANK LIKE CITIBANK.

Please update your e-mail i.d... and show all such contacts directly on every web page link... CITIBANK

THE INFORMATION ON CITIBANK WEBLINKS ARE THROUGH PASSWORDS OR THRU HELPLINES NOS WHICH AGAIN TAKE...

Hi,
Unfortunately i made a cash withdrawal from the credit card on June and i settled down the bill for the moth of Jun-Jul 2016 (balance nil, except the outstanding purchases). And, i received the bill for the month of July and i found around 48 rupees extra as interest and Service tax.
When i called the customer care, they said that there was 3 rupees which was not adjusted and as a result it took all the unbilled purchases...

I have my salary savings account with Citibank, and the debit card for this expired in Jul'16. There was no re-issuance of new debit card automatically. I raised a complaint with them on 20th Aug'16 and, they said that they would immediately process the card which would be delivered within 4 working days. They even took a confirmation telling that would be required to deactivate the online account accessibility in order to process the new...

I had 11000 in my account and had kept it for a transfer to be made today. When I wanted to make a transfer today it shows that they have earmarked 7800 leaving only 3300 as withdrawable.Hence I will not be able to transfer the amount and there will be a penalty, a dishonour and a cibil hit. Called the call center and they said that earmarking was for the ready credit account that I have. According to the terms which I agreed, the amount...

Hello Sir,

My name is Amit Agarwal and I gave my documents to one of Citibank executive to open a salary suvidha account in Citibank on last week i.e, Tuesday(16th August 2016) and I was informed that it will take maximum 7 working days to activate your account and also got the instant kit in which my account number was mentioned as [protected]. I also told at that time to the executive that my salary is going to credit in...

I am holding credit card of various bank and have been regularly paying the tital amount due every month, recently due to dome commitment i could make fulk payment due as per ststement generated, i am shocked to know that i will be charged interest on total amount due that too at 2.5/ 3%.
Even members payment history is overlooked.
And also many banks give 1 point on every rs.100/- spend but while redeemin for gift voucher...