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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Kolkata
Kolkata District
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560071

Dell India reviews & complaints page 69

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J
jobintj
from Ernakulam, Kerala
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Dell laptop - poor product quality and unsatisfied service.

Website:www.dellsupport.in

I bought dell laptop (Inspiron 15r 5537) with 3 years in-home warranty (Which comes with accidental damage service & premium phone support worth rs. 13000) which totals out to rs 60, 000, in the month of may 2014. After a month o[censored]sing the product i started facing issues regarding the graphics card (Dedicated graphics card incompatible with windows 8.1).

This laptop comes with 2gb amd radeon hd 8670m graphic card and paid...
+3 photos
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A
Arjun Teddu
from Mumbai, Maharashtra
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New dell inspiron 3542 not working at all

Address:Mumbai City, Maharashtra, 400074

Hi,
I've bought the dell inspiron 3542 laptop on sunday 3rd april, 2016 and since weekdays followed immediately i couldn't get time to work on my laptop so started it on thursday 7th april, 2016. Battery was low so charged and next day when i opened it again shown the same problem and it couldn't sustain without the charger being connected. Network icon goes off suddenly while working and it needs to re-start inorder to re-gain. System...
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T
tonape
from Mumbai, Maharashtra
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Laptop not working properly

Address:Mumbai City, Maharashtra, 400015
Website:www.dell.com

On 16th feb 2016 I purchased a dell laptop from its own website address www.dell.com
from the next day itself its gesture, then speakers, then heating issues started
I called several times to dell, visited the dell service center, three engineers from their side came to my place... but the issues couldn't get resolved...I am so tired and frustated with all of it...
I asked a replacement of my laptop which they rejected...
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V
virender492
from Jodhpur, Rajasthan
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Lcd lining issue

Address:Bikaner, Rajasthan, 334001

S.no:-CN-06KTXV[protected]J-OLCL

display lining issue

name :-virender singh
bikaner
42, karni nagar, lalgarh
bikaner
[protected]...
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K
Keerthi521
from Bengaluru, Karnataka
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Provided me a defective piece

Address:560045

I have purchased a dell laptop at reliance digital on 22nd of july 2015 of worth 42, 239/- and i found usb port not working. As it is not working from the begining i asked for replacement on 1st august 2015. Inspite of asking many times, they didn't even respond properly.

Very worst experience with dell.

Many of friends told me not to go with dell. Inspite i kept some trust and i bought it and it is costly(Rs...
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P
pavankinariwala
from Delhi, Delhi
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Usb port and software issues

Address:Valsad, Gujarat, 396001

Bought dell vostro desktop computer on 09.12.2015 with warranty.

Worst service ever seen. I heard of similar complain from friends yet i trusted you and made a mistake.

I called twice on dell centre first they kept the phone on hold and then gave us a try for almost 55 minutes ultimately hanging up the call. Whats the use of on sight service when you don't sole the issues of software.

Even your...
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R
rajesh.razz1
from Pune, Maharashtra
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Motherboard replace

Address:560103

My laptop had a problem like shutdown automatically, then i gave my laptop to laptop store dell authorised service center in (Marathahalli) bangalore, they said that the problem is in laptop battery ic, after few days they repaired my laptop and delivered. After few days i checked my laptop model and service tag at online, then i realized, the laptop store service center guys replaced my mother board with another model, they cheated me. My...
+3 photos
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M
maulik.parekh
from Ahmedabad, Gujarat
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Technical problem,

Address:Ahmedabad, Gujarat, 380009

Dear,

I have purchased Dell Tablet model no 5330 since last 2-3 months Hardware issue found i have submitted the same at Dell Authorized service station, at that time motherboard changed and problem solved but not provided Recovery disc/Pen drive from Service station side. After that service station sending recovery pendrive to me 2-3 times but problem not solved then i have submitted tablet at service station again but still...
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I
ITMani
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Dell installation delays

Address:Kolkata, West Bengal, 560071
Website:www.dell.co.in

I have been approached by Kiranmoy Bhowmick saying he is the relationship manager for a premium customer for my company. We have ordered for 5 units of computers on 1st March 2016 and we also have Installation service. I have raised below quoted issue to Kiranmony and he has not taken any action as of now and sent him 3 follow ups and not heard until now. My dell computer installation is still hanging and no response for any phone calls too....
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A
advoc95
from Bhubaneshwar, Odisha
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Unethical behaviour and deficiency of services

I Debasis Sahoo on date 15.01.2015 purchased Dell Laptop from M/s NMS India, Hilpatna, Berhampur, Odisha bearing serial No 4CPN312 on full payment of consideration money of Rs35, 000/-. regret to say after few months said Laptop found defect in keyboard and hard disc, thereby i complained within warranty period before the retail counter, BAM:2nd Tota Street, Keshab Nagar, Lanjipalli, Berhampur-760008 and in Bhubaneswar, Mahanadi Appartment,...
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S
suman_saurav2
from Egra, West Bengal
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Dell 13 7359 inspiron premium laptop problem in speaker

Address:Gurgaon, Haryana
Website:dell.in

I purchased a Dell 13 7359 inspiron premium laptop which was good in the begining, but now


The issue,
[protected]
is that, the speaker of the laptop I have starts making JHAR JHAR JHAR noise when I am playing some music etc and in the mean while the power is switched from AC to DC. This may happen due to power cut out due to manually removing the charging adaptor.

My endevour:br...
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V
Vvnaidu Valleru
from Tirupati, Andhra Pradesh
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Speakers not working properly

Address:517507

I had purchased dell vostro laptop through oline on 8/6/2015.from the begining the speakers are giving sound of radio when thunderstorm and lightening comes. i .thought that on line purchases has no service. recently i came to know it has 1 year warenty

i request that necessary action to get it repaired or relace speakers immediately

yhank u...
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S
Supratik Banerjee
from Gurgaon, Haryana
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Faulty laptop even after replacement.

Address:Bangalore, Karnataka, 560029
Website:Dell.com

I had purchased an alienware fom compuindia.com in this month of November 2015. On receiving being the laptop I complained about its defect and in next one and a half month gota replaced product.
The replaced product I received was also faulty. Ever since then I have been complaining about it and no solution was provided in 3 months. On requesting for a replacement I was told it's not possible as it is a replaced product. Its not that...
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P
prem6969
from Akola, Maharashtra
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Call centre executive

Address:Bangalore, Karnataka
Website:dell India

I purchased a dell laptop in snapdeal on 23.03.2016 and when i checked the product in dell webiste it said the warranty starts from 27.01.2016.Being worried i called so called Dell Customer care on 24.03.[protected]@ 11:11AM and then one guy picked up the cal and asked me for the service tag.I said boss i dont have laptop right now., he harshly said then why did you cal.I disconnected;got the servoce tag and called agian;this time the same guy picked...
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R
rishirajpoot79
from Haldwani, Uttarakhand
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Tablet venue 7

Address:New Delhi, Delhi, 110059

My tablet model 3740 goes automatically switch off after some time and restart itself.
Charger of tablet is also not in working.

Rishi Rajpoot
[protected]...
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Address:Dahod, Gujarat, 389160
Website:www.consumercomplaints.in

I have bought this laptop on 07/07/2015. it has not been a year and the software is not working properly and i want to reset my windows 8, but it is also not happening and i need my product key number which i am not having. so please sent me the product key number of this particular model so that i can further proceed my further procedure.
and the shortcut key for WIFI is also not working on the keyboard even when used with the combination...
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M
mestech
from Delhi, Delhi
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Left hand side speaker not working

Address:Pune, Maharashtra, 411045

Dear sir,
Left hand side speaker not working so please dispatch the left hand side speaker, details give below please check

service tag :G281582

model:inspiron 15

Address:
MESTECH Sevrices Ltd Pvt, office no 208, signet corner, banner road balewadi fata pune, ,...
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K
kissu001
from Khatra, West Bengal
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About monitor is not functioning

Address:Madhubani, Bihar, 847227

I have bought dell monitor with serial no-cnommk[protected]ld94b
dated[protected]
but it is not finctioning the power doesnot comrs in it..
i have already complaint but nothing happens, ,...
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V
vdevasia
from Bengaluru, Karnataka
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Cheating customer with decieving advertisement in web page

I wanted a touchscreen laptop with i7 quad processor, and after seeing several websites, finally landed on dells website.

http://www.dell.com/in/p/inspiron[protected]laptop/pd where

Details of the touch is mentioned

Touch:
Height: 24.05mm (0.95)
Width: 380.0mm (14.9)
Rear: 260.4mm (10.25)
Starting weight at 2.45kg (5.40lbs)5


The forefront of touch...
+2 photos
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Address:400086

Provider - dell india
Retailer ; croma retailer, r city mall, ghatkopar west, mumbai
Invoice number : sfl02a[protected]
Service tag: 5q3s432
Express service code : [protected]
Amount paid : rs. 34602/-

With the effect to the previous complain logged against croma regarding dell laptop and its irrelevant service, i am facing very poor response from dell india as well.
With the new...
+4 photos
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