DTDC Courier & Cargo Complaints & Reviews

Courier sent on 20th may 2022 evening but after 6 days still courier not delivered i raised complaint and contacted them on call but there is no action from them and movement on delivery

They are not taking this seriously because of this service I'm getting financial loss please take this complaint seriously and resolve my issue as soon as possible
Consignment no - B11214016 with ticket no - 2853258...

Hi Team,

The Consignment No :[protected] was picked on 9th May 2022 and about to Reach Hyderabad by mostly 21st of May but as of today it didn't reach here and the contact person is not picking up the call and on the website it is showing it is still in vijayawada on 23rd of May. Kindly look into it and let me or else we are bound to escalate the matter to the higher Authorities.

Thanks...

I would like to inform you that i have couriered an important document on 20th of May, 2022 through DTDC Courier Service (Consignment Number: K[protected] and i was trying to track through DTDC website but unfortunately it couldn't be tracked and accordingly i lodged the complaint to them.

But i regret to inform you that today i came to know from DTDC authorized collection center that they are having the documents with them...

I had booked online print of my certificates from printonweb site and they delievered them by dtdc courier but when i used to track it they are showing incorrect address and neither they are contacting me.
courier no. Z88535995...

With umpteen follow-ups they are not delivering products. The tracking status shows Out for Delivery for last 3 days. Customer care doesn't have clue and no response to the tickets raised.

Tracking # - D[protected]...

Hello,

This is regarding a courier that has been booked on 13th May 2022 (attached receipt image) from Nagpur to Indore. It has been mentioned from the DTDC Khamla branch, Nagpur (Maharashtra) that it will reach Indore by 16th May 2022. The courier contains important documents which are to be reached Indore on an immediate basis but when hadn't been delivered till 18th May 2022. We approached the DTDC office, Nagpur branch...

I am expecting a parcel from Surat and it was booked on 19th May with an AWB number A49433249. The parcel has reached nearest Gachibowli master franchise on 21st May but it has not been delivered to me. The status is showing "Not delivered" due to incorrect address, where I have already confirmed with the customer care that the address provided was correct. I never got a call from the delivery person to clarify any doubts regarding the address,...

The delivery guy (Mr. Karthi, mob no. [protected]) refused to deliver the consignment at my door front even after repeatedly telling him to do so. I am out of station. I have setup a camera to monitor the deliveries at my apartment door. The delivery executive was very rude and asked me to raise a complaint stating that he won't deliver it to my door front. The tracking status of my order ID D44255086 states that I have refused delivery which...

Hi Team,

We have three docket numbers which is not delivered to our customer and as per DTDC Portal its delivered, and there is no proper response getting from your end also no POD.

docket number - B11258453, B11258358, B11443980....

A parcel was sent to my address from Meerut on 19th May 2022 vide AWB D13931441

This parcel has not yet been delivered to me. I request that this company be told to send the parcel at the earliest

There is no website or phone number of this company to lodge grievance...

Dear DTDC Team,

This is Shakeel from Warangal and I work for Flipkart.
Warangal franchisee did not deliver the shipment(B[protected] and return to same address. May i know the reason for not delivering the shipment to my home? My home is around 3 km away from the delivery hub, but they were not able to deliver to my home.
Please find the consignment tracking details(B[protected]. Please take the necessary action...

Haven't received the parcel since 21 days I don't have any ### idea where my parcel is...totally unprofessional behavior...

My courier has been stuck in ghaziabad for about 1 week now and I have complaint to the helpline number 3 times now but there is no update on the situation nor the delivery has been done . My DTDC Complaint ticket number is 2797418....

I had placed a courier from Kolkata to Bangalore (D[protected] on May 16th. They promised to deliver within a week but I received a message on Saturday, 21st that the parcel is out for delivery. Neither was the parcel delivered on time nor any support offered after taking the service. The website shows not delivered even though I didn't receive a single call from any delivery agent. There is no contact given of delivery person so you cant track....

I had a order to be delivered on 23/05/2022 through DTDC. It had reached the near franchise ( DTDC MASTER FRANCHISE PALLIKARANAI) on the same day at 11 am . It’s just less than 1 km from my office address where it had to be delivered. I had called the Chennai office regarding this and they had promised delivery within 6 pm. I waited in the office for more than the specified time and even though they failed to deliver the parcel. When I...

I had a order to be delivered on 23/05/2022 through DTDC. It had reached the near franchise ( DTDC MASTER FRANCHISE PALLIKARANAI) on the same day at 11 am . It’s just less than 1 km from my office address where it had to be delivered. I had called the Chennai office regarding this and they had promised delivery within 6 pm. I waited in the office for more than the specified time and even though they failed to deliver the parcel. When they...

Dtdc has sent my parcel, which was, a live plant to a wrong address. It took them 5 extra days to deliver it to my place. When i opened the package in front of the delivery agent the product was unusable. Now a second plant has been sent to a wrong address. This is highly professional of dtdc.
Id:D44003919...

I have sent the courier on 16th May from Salem to Bangalore. Till now it is not delivered. Consignment Number: C24556832 and the complaint i raised on 20th may. Complaint Number: 2804172....

On 21st May I received a message my product was out for delivery then I received a call from the DTDC guy he's saying I need to travel 10 km to receive my product he can't deliver the product to my address and it's not a serviceable area. I asked him if it was unserviceable why he agreed to deliver the product also delivery charge included what I paid for the product, he blames the seller, they should check before sending it to the customer...

My courier was booked from Delhi by one of corporate to me at Muzaffar Pur on 3 May 2022. Courier reached to Muzaffar Pur by 6 May 2022. I got a first & last call on 13 May 2022 morning 1 call from delivery boy stating, he will deliver this by next day because it's only 1 courier in my route & there is some distance. I guided route also & he confirmed like he knows the route. I was not made any contact after that time & courier was returned...