Eureka Forbes Complaints & Reviews

I would like to complain about the behavior shown by some of the employees of eureka forbes. Date of the incident 01/20/18. I was travelling with my mom from mangalore to mumbai.in goa, a bunch of hooligans from eureka forbes who it seems they achieved some target so were taken to goa & while coming back they did not have proper tickets but rigged the tc who was taking their side. These guys were behaving very rudely with other passengers...

Dear team,

Your official sales executive have visited my house for free demo and we have booked one of the machine for installation, he said they are running some offer of aquagaurd cover, extension out let pipe, and some premium water botle if we can pay him inr 1000 in cash that will deducted from total price at the time of final payment.

At the time of installation he took 100 % payment by swapping my card...

Sir,

I had purchased dr aquguard from your distributer in ravet, pune area. His name is mr. Bhalerao. His cell no is [protected]. He had committed us to provide cover for purifier along with the material.
Still 1 month has passed he has not provided it. Every time i used to call him he gives excuses. And now he is not even picking up his call. I want my cover urgently. Plz look into matter and solve my problem. br...

It is to acknowledge that we have bought an aquaguard water purifier 2days back. However the machine is itself defective. We had reported it to the sales team & notified them that payment will be made on the issuance of proper bill with change/repair of defective model. However your sales person mr. Shaktipada das adhikary (Ph [protected]) called as at around 10pm at night & started passing lewd & unparliamentary comments threatening us for...

With lot of hope we have opted EUREKA FORBES vaccum cleaner, though karcher brand was suggested by my brother, we ordered WD X2 on 7th january 2018

with the brand name EUREKA FORBES we are expecting a lot from the vaccum cleaner as told by demo guy
we received the product on 10 Jan 18, on receiving of the produce it was very much disappointed us, it was not up to our expectation as told by the demo guy

so...

Sir since last six month i have complaine to euraka regarding srevice but yet not solved yet
Eureka Forbes

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Re: Eureka Forbes Complaint Status Update [ID: 1523337](2)
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Shobha Rai Dear Sir, As per my complain and problem related to the above subject i have not got any satisfactory replay from your side still today its been not solve yet so what to do guide me...

I am sanjay samanta customer of eureka fobes. I purchase two product (Draquagaurd & vaccum cleaners) from eureka fobes. Your product is very but but your technician is very bad. Your technician mr. Santu bag ([protected]) misbehave with my wife & threatening to spoil her life also.
So i request you to take necessary action against him as soon as possible....

I am disappointed with aquargaurd, how can they charge rs 4800 for filter change in this competitive world.
Just an example dolphin ro have similar product and their yearly service comes to rs 500 with filter change and service charge and they give same hardess level of water which eureka forbes aquagaurd gives. Does aquagaurd reviva gives water with enriched minerals... Please provide low cost and transparent after service... Which...

I will not say the product is bad. But the quality of the technicians and the salesperson is very poor. Salesperson is always in a mood to extract the money even if the product has not been properly installed.

The quality of the technician is even more pathetic. Anyone should expect that the technician of a branded company should be of good category. But its just the opposite. The technician is absolutely blunt, fool and arrogant....

It is very unfortunate to say that on 31.12.2017 i got a message from ureka forbes company "your water purifier warranty ends in 20 days" no free service has been availed by company within the warranty period. On 07.01.2018 one company person came & advised me to replace both the candles. After servicing the flow of water is very slow than the earlier. What shall i do....

I have been using aquaguard's enhance ro+uv water purifier since 3 years. For replacing cartridge i registered service request online, after no response i called their customer care, they promised to send somebody but no body turned-up, i called again and again the same promise, but no body called or turned up for service request, its 2 weeks now and the issued remained to be resolved.
Service no. [protected]...

Hi this is Manish Sharma
I bought, AG Enhance RO + UV Water Purifier on 17 Nov 17
With in 2 months it's was stop working, & i registerd a complaint on 8 Jan 2018 complaint no. "[protected]" complaint is not resolved.
and today 10 Jan 2018 i register a complaint again, complaint no. "[protected]", and the agent told me with in 1 hours our service agent will come in your home to resovle the complaint, nobody come, today i...

Name:bhide
Location:thane
E-mail - [protected]@yahoo.co.in

We are getting worst service from eureka. Forbes (Ef). Since a month we are facing these problems:
1. Leakage from machine
2. Without electricity water tank is filling
3. Without electricity constant flow of water from outage pipe

We have taken annual maintenance contract to keep our aquaguard in good condition & it's...

I purchased forebes trendy steel model vacuum cleaner in december from authorised dealer at chandrapur, hasan electricals. The vacuum cleaner stops after 5 to 10 minutes of running. The machine is getting overheated. I have once taken to dealer. Now he has directed me to complain online. The problem persist even after 3 to 4 times use. Hence i am registeringmy complaint.
Sanjay thakre...

Dear sir/madam,

Am a valued customer since long for series of your products.
My duo contract receipt no.[protected] dated 7.12.2016 which is valid upto 28.2.2019.
There is water leakage from the tap continuously since long. Your service personnel assured to replace it immediately during his last servicing time. Till date none has reported.
I personally visited your office at chandkheda, new c. G. Road,...

Hello mr ceo,
Last week of dec 2017 i have purchased dr aquaguard magna from your sales executive mr prabhu (Phone# [protected], bangalore 560043) in the name of mr amit sarkar (# [protected]). Within a weeks time i observed water dripping from the filter that spoiled my kitchen top. I immediately called up mr prabhu on 3rdjan 2018 n he assured me that a technician will visit n rectify within 2 days. Nothing has happened till now and...

We are stuck on water usage in our apartment for more than a week due to aquaguard (Ro+uv) failure. The complaint has been registered a week back & there was one missing spare parts for fixing the issue. There is no response from the company till 06/01/2018. We were told an eta of 2 days for fixing it from customer care and technician, this request is within the valid amc period.

Company/product : eurekaforbes/aquaguardbr...

I have purchased the euroclean vaccum cleaner - health pro and post the purchase continuously been following up for a demo as the product when tried to do cleaning was not operating and hence wished to see the functionality but even after several complaints made there has been no support.
When selling the product all big talks were given but when we actually required support there was absolutely nil support shown and this is very frustrating...

In the name of aquaguard one technician from aquasure visited my place yesterday (03-jan-18) for water filter servicing. Even though we didn't make any request for servicing it was done from customer care. He opened the water filter and said filter needs to be changed and i have to pay rs350/- for service charge. I said i have amc from eureka forbes and showed him the receipt. He took the snapshot of the receipt and told me he will not do...

I have aquaguard geneus model during the warranty period they didn't even bothered to provide free service. After the warranty period ends i had to purchase the amc. The technicians who came didn't change the ro membrane didn't clean the water tanker they didn't even bring the tds meter to check. Lps needed to be changed which they didn't. After requesting many a times they say membrane not available. After so many days the technician visited...