Eureka Forbes Complaints & Reviews

I paid rs. 5020.00 for amc contract on 27 january, 2018.in two days their executive came and tell me to replace pump. Pump will charge rs.3500.00 extra. I said i don't want to pay it. I don't want to replace my pump. So please refund my amc money. Guys denying refund. Please help me get the refund. It's my right to pay for pump. They are actually forcing me by not refunding my money to pay extra for pump. There is no possibility of my water...

Since aug-2017 eureka forbes were not able resolve the re-installation request for the aquavasure expert ro water purifier system. With multiple calls to customer care support, only end up getting false promises. I had requested for the reinstallation and fixing water purifier issue, they could not find a time to reinstall and fix the water leaking/over flow issue.

Disgusting support system from eureka forbs.in spite of repeated...

I have made a purchase of aquaguard magna in the year 2015 and made the payment in full cash. See the attached pics.

I keep getting reminder calls asking for payment. It seems that the guy who had installed the product has pocketed the money and submitted fake cheques on my behalf.

I have responded politely more than a 50 times but my patience is going away. Please investigate and reprimand guys from your end...

For the last 6 months i have been trying to get my water filter fitted with new pump from your local dealer mp electric sagar. All my efforts proved futile. The dealer says nre pumps are not supplied bythe company. The services provided by the dealer and your company are hopelessly poor. It is really shameful that the customers are being fooled by the dealer.in spite of my personal visits, telephonic reminders, no response is forthcoming....

I am from hyderabad, and very much dissatisfied with the service provided on my request. The technician was very unprofessional and behaved rudly with my elders (Parents),. I would like to escalate and request to take appropriate action against the technician

He was unable professional, behaved rudly and was not having proper skills. I don't know why such an unprofessional and in technical guys are appointed and spoiling the...

Hi all,

I would like to share my horrible experience with eureka forbes, i actually bought eureka forbes (Dr. Aqua guard magna) on 4th sep last year and in the same month i have found that the there is a water supply issue and got the complaint logged for the same as a person visited and did his duty and went, couple of days later the same issue was again found. I just want to know if these companies are there to give us best...

I am mahendar from coimbatore, we have been using aquaguard water purifier from eureka forbes from the past 10 years with compulsory amc system during installation.

We were asked to change new water purifier even to old one was working good, as they escape from amc service or replacement constraint.
Unfortunately our new water purifier (With amc of 3200)
Is not working, water is coming very slow, and it tooks...

Hi team,

Mine name wrongly updated in your database i have sent mail to change this and request[protected] was created for same but still it's not update and when i asked for update they have again created the request[protected].
Only request is getting created but no resolution on the request.
Please educated you customers service team.

Thanks
Shiv...

I have purchased the aqau gaurd superb in 12 dec 2017 in noida reliance digital. The cost was 17459.00. It was not working after few days.
Till now three engineer from reliance digital had come to fix it. But they all failed to fix it.
The fourth engineer from aqua guard had come and inspected the water purifier. He told to us that filter was not working properly.
There is a need to change the filter. He told me that...

I have booked my product but after installing next to 2 days malfunctioning started. One part replaced, after 5 days again malfunctioning started. Asked to replace product i. E without storage product but that is not delivered within 7 days. Asked for refund but no reply from dv ramkrishnan i. E from head of customer care and any other company spoc over the mail....

We have purchased vacuum cleaner on 15th june'17
I started troubling us around 1st week of october'17 (Very poor sucking)
We approached customer care and executive visited our place and examined and said cap button should be replaced.
From then on one visited to replace the part or to solve the sucking problem
We have approached customer care 6 times so far but no use every time they take complaint but no one approach...

We had purchase ec health pro vc with uv sanitiser on dated 02/01/2018 invoice no:[protected] of rs.13240/- we had given our gst no 27aaafj8200d1zv to update in your bill but till today we have not received fresh bill, already one month is passed. We are trying to call your sales executive dinesh upadhyay (Krishnakumar nishad) but both are not responding our call....

We had purchase euroclean stem cleanser cum steam mop on dated 30/12/2017 invoice no:[protected] of rs.7940/- we had given our gst no 27aaafj8200d1zv to update in your bill but till today we have not received fresh bill, already one month is passed. We are trying to call your sales executive dinesh upadhyay (Krishnakumar nishad) but both are not responding our call....

The reviva ro product which we bought had few issues. We registered a complaint. The first thing the service technician who came to attend the case said to my mother-in-law (Who is 50 + yrs) is that they cannot service the product as they do not know about the product. The attitude was very rude and annoying.

Tried to follow-up with them multiple times to get it resolved but to no avail. Even i contacted their escalation department....

I purchased dr aquaguard water purifier online for installation in my house at sector 126 mohali as per advice of local sales crew positioned at mohali. The product that i purchased was dr aquaguards magna nxt. During the time of purchase i was assured that the water purifier would be replaced in case there was any malfunction with the unit. Subsequently the same assurance was given by the installation crew when the unit was installed on...

Purchase in oct 2015. They take cash payment of 500 and said that you have to pay 10 emi of 1769/-, they start ecs from my account from april 2016 and there ecs follow every 3-4 month why i pay 10 emi in 3-4 years and they take cash from my side to close account but they didn't close it and they said we take you to court.. Poor services offered by them there are more than 10 person in my office handle these situations......

Hello team,

I have purchased aqua-guard classic machine on 23/11/2017. It is now more than 2 months and it is not installed. I have been following rajesh from secundrabad circle who has sold this to me. Than his manager chandrasekhar reddy and than his boss rafi. It is a night mare for me for last 2 and half months to call them every alternate day to get the system installed.

Can you please help me or should...

I made a complaint for the above water filter on 11/1/2018 and the complaint no. Is [protected], sorry to state the same has not been attended till now. A technician came and checked the machine and said some part has to be replaced and that he is arranging for it. But nothing has happened since then. The sad part is that no one is giving us the status of the complaint and when it is going to be attended, i spoke to one mr. Shrijitsu of the...

I have been following and calling your people since 5 days. And there is technique named sadiqpasha with mobile number [protected]) have been calling and asking problem and address but not visiting my home.

I had called [protected] service center and even they spoke rudely. This is regular thing which I receive from ur technician and customercare....

Eureka forbes customer service is very bad, they are looting money, whenever we call them for service, they will come and suggest as to change filters and if we say it's recently changed, they will make us to scare by telling, "uv bulb will blast"...

I have brought aquaguard 3 years back, i have changed filters 3 times and other compete parts as well.

Today the tap was broken, they auquaguard representative came,...