Eureka Forbes Complaints & Reviews

Purifier is not working, the light is blinking, water is not getting purified and getting a knocking sound...

Company become arrogant, not interested in customer satisfaction because it has been 5 days since delivery of product no one came for installation and not asked for installation from company..

Poor service
Poor customer feedback.
Bad in talk
Delaying to increase the maintenance
Customer care is bad in providing satisfaction...

Our product is Aquargurd superb
We bought that in 2019 it didn't even worked properly for 1 month. For every 2-3 months a new repair. We are fed-up with this product . I'm not at all satisfied with this product, I personally give ZERO rating for this product.
Machine gets paused for every 2 mins. Service boy repaired it and kept a new filters and he took ₹5000-₹6000 . Within 2 days it went to the same position. It is not...

The mtce. services provided are poorest and I am yet to come across any other organization which could match their acumen in this regard. I had purchased Aquaguard geneus in September-2016 and my customer ID is [protected]. Since then, the machine was under AMC till October2020. I had lodged one complaint on 19th August, 2020 on [protected]@eurekaforbes.com which was neither acknowledged nor attended to. The issue was deliberated in...

Hi sir/madam,
My Eureka Forbes aquaguard asset id:29096689
Name :Rajith kumar

Iam from chennai kundrathur..this is regarding my aquaguard magna purifier amc renewal...I have put 2years amc for my aquaguard water filter on 17-apr-2019...one set of filters changed on starting of the amc ...another set of filters changed on jul 2020...last month they came for service and told our filters got damaged...carbon filter...

My complaints no [protected], for vacuum cleaner repair . Your technician attended and will be delivering on 5.04.2021 when I called he is telling the spare part has not been received as we need very urgently vacuum cleaner otherwise please return the vacuum cleaner tomorrow....

We have no source of drinking water for past three days in this summer. The so called tech managed to ruin a perfectly working device(aquaguard) with their inexperience. There was no issue with it, I don't understand why would they schedule a service and send an inexperienced and underage boy masquerading as a service tech....

I have a water purifier machine from Eureka Forbes, which I got from the company representative after returning my old machine and paying the difference amount. They never updated the product on the account linked with my phone number. Recently (Apr 01, 2021) I renewed my AMC using the Eureka Forbes website, and accidentally purchased the AMC for the old machine, as the new machine was not getting displayed in the product list. I am trying...

Dear Sir
I have sent at least 17 reminder email to customer care and CEO for refund of my money for wrong product supplied by them. I had paid the money to them in advance before the product being delivered. However for the same money they are making me run pillar to post for which due to be paid by them to me. I am really getting tortured by Eureka Forbes for the legitimate money paid to them for which i have not received any service...

Bought new filter Aquaguard Amaze one of the most expensive model end March. Installation was done and water leakage detected. It was repaired by putting teflon and some mods. Again after a week the leakage started and have raised a complaint unattended. Since 10 days are over I cant raise replacement too through flipkart. Now it's been a week I have logged complaint as well as escallation as well as talking to customer care, but no action...

Customer name Jagdeo singh
Contact no [protected]
I have submitted request for ro installation on 23 /03/2021 and again on 29/03/2021 and 03/04/2021.
Till now installation is not done. Customer care executive giving 48 hours timeline repeatedly....

I've purchased aquaguard classic uv+ and I've not received any gift from your side. I've even submitted the complaint by calling your call center and even though no response from there side. The sales person who delivered the product is also making one or other reasons and simply dragging time. Sales person Ramesh : [protected], Vijayapura Karnataka.

I've paid amount of ₹11690/- and according to the eureka forbes website...

I am your customer and bought vacuum cleaner 3 years back and recently bought water purifier. I am writing this complaint against your service center in Vellore district, Tamilnadu. We have given the vaccum cleaner motor for repair 4 months back, till date there is no proper response from the center, and they are not polite with customers. We have agreed to change motor with payment. Please take immediate action against the service center...

Hi,

We have taken Aquaguard on May 2020 and it got delivered in June.It worked exactly for 5 months and then the problem started.Almost every month I have to call customer care and raise a complaint.Initially they say within 48 hrs technician will come home. Even after 48hrs, nobody will come I have to make repeated calls to customer care and they keep on asking me to wait. So this happens every month from the month of December.I...

Water supply is distributed. It may be problem of pump...

We have an active AMC till this year end, the unit stopped working and have raised a complaint on 15th March ([protected]) and there was no response from the service team, We have tried to escalate using all the options and nothing worked. Today I noticed that the complaint date they have changed to 28th....

There was spark in the split AC and it tripped for a while. I fear this may repeat. Kindly do the needful....

The above said purifier is having power supply problem. Technician came and checked and instead of repairing the PCB is asking for replacement of PCB which is technically not correct. Water purifier is lying unattended. May be looked into and suggest for repair in stead of replacement of PCB.
Contact No. [protected]
e mail:[protected]@yahoo.co.in...

The Eureka Power Speed vacuum is the worst piece of junk vacumn I have ever had the terrible experience of dealing with. It takes some of the dirt you thought you picked up in the front and blows it out the back while billows of dust fly off the front while you vacuum. You don't have to worry about frequent dumping of the canister because it takes forever to fill it since the damn thing doesn't pick up much at a time. The only relief or pickup...

We are using eureka products since 2007 like cleaner n water purifier. Upto the istallation of doctor classic +, we were fully satisfied with the products and its use. But upon purchase of Dr. Classis +, we lost our satisfaction. Upto the free service of this unit there was no any problem of replacing the filters. After a year, the issue of free replacement of filters arised. In that case since I have no any other option other than to make...