Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

Sir,

Due to the ongoing tussle between GTPL and ESPN, GTPL is not broadcasting ESPN and other related channels(Star Sports and Star Cricket). We as a customer are paying full rent for the services we use. But what is the use of this. There are other service providers who are charging same as GTPL charge and providing their customers with satisfactory sevices.
I have seen many complaints against GTPL on this website but...

I am currently using their day night plan of 512-2MBPS plan 9am-9pm, where I am not getting the desired speed since the activation of the package. I have complained to local vendor & GTPL too...GTPL assured about 3-4 times that next day an engineer will come as why the speed is not coming. TIll now not a single person has visited which is wrong commitment.The download speed should be 240kbps where I am only getting 50-90kbps max that...

I HAVE TAKEN PLAN OF INTERNET-(6+3) 384 KBPS SPEED ON DT.31 JAN-2012.THE EXPIRY OF PLAN IS 27 OCT-2012.BUT COMPANY HAS CLOSED MY SERVICE FROM 22 JUNE-2012.THEY ARE NOT RESPONDING WELL.

MY USER ID IN GTPL- dinesh3303

NAME - DINESH G PATEL
MOBILE - [protected]...

Dear Sir,
I am using broadband connection from last 1 month. At the time I was committed and assured that my net connection will never be down not more than 1 hour.
It's almost been more than 24 Hrs my complaint still not resolved and the proof for the same is attached with this complaint.
For the calling customer care services I am not getting proper answer, and on every call I have been giving assurity that the...

dear sir,
this is to bring to your notice that GTPL is not telecasting ESPN/STAR SPORTS and wimbledon championships are going on.
also our cable operator (sai cable) are not helpful. they dont pick up phones or give proper answers.
please look into this matter.


REGARDS,
VISHAL...

Sir , Represetative of GTPL Mr. Vishal Patel collected check for Rs. 5500/- for new connection on date 24/5/2012 and promised to give new connection before 2/6/12 but till date no connection has been given and onenquiry by cell phone he is not answering the call. He had given receipt no. A95936 dated 24/5/12 for Cheque no. 123323 of SBI Lalbaug....

I have taken a broaband connection from GTPL Broadband. The companys commitment to consumers is zero. They take money and do not deliver service. They do not rectify faults in time, and do not deliver band width as per contract.
I think I have made a serious error of judgement in selecting gtpl as service provider.
All are advised to avoid GTPL...

Dear Sir,

As Communicated with your kind self, you are not able to provide the internet service to us in Anand vihar.

Time of taking connection your representative Mr. Jigar Rawal guaranteed for the 24*7 connective.

From last 15 days, I am trying to get into the deep, finally I heard that M/s. GTPL will not provide the service to me,

I want to claim that M/s. GTPL have to provide...

Dear Team,

We are having GTPL set top box since last 2 years. We are facing so many issue related to connection. Everytime they just came to collect money but when ever we register any complain no body respond. Our cable connection is not working and we are unablento see anything even thjough we are paying yearly. Recently on[protected], i registered one complain wide complain no. 20569 and i talked to Mr. Ashwin Patel on...

DEAR GTPL MAIN MANEGER

I HAVE COMPLIAN TO KRISHNA VISION AND ALL GTPL SUB DIVISER

GTPL JETLI CHANLE BATAVE CHE TENA TENI JAGYAYE BIGI CHANLE MUKI DE CHE

EXAMPLE ---GTPL BHAKTI NI JAGYAE URDU OR SANSKAR OR AASTHA JEVI CHANLE MUKI DE CHE
MATE AAPNA JE SUB DISTIBUTER CHE TEMNE KAHO KE PUBLIC NE SATISFIED THAY TE PARMANE KARO

JE GTPL COMPANY AAPE CHE TE CHANLE...

Hai

I have never seen this type of poor service,its not broadband at all it is narrow band connection.
Against repeated complain & solving every third day speed became very low since 2 months.
whenever trying to connect the customer care no. most of time we hear all executives are busy with another line Nobody taking any interest to resolve the issue permanently, If the services is like so,what will be...

Respected Sir,

I want to Complain against GTPL broadband.

Sir, I purchase gtpl broadband on 1.3.2012 at 9:30am with 30 months advance payment.
and 512kbps speed and unlimited use. and the receipt number is A77708.

at that time Mr.Bharat M.[protected] (GTPL person) told me that your connection is done with in 4 day's today's 6th day of giving payment but still there is no one is...

respected sir/madam
i hav a lot complaining for ovar cable operator
i am complaining to our cable operator from past three months that i am not having clear picture from past 3 months but he is not responding to it.Now i m not having any signal at from past 1 week hence we are not able to see any channels from past 1 week .Our cable operator's name is deelip mistry ,he is the operator for vadodar vadi gtpl jaydeep cable.He...

i have gtpl internet and they are use dial-up (pppoe) connection and one day i saw in my network place so much pc connect with network when go that pc i can access there files and all data of that pc and there is no security and when i told that problem to gtpl they told me that network is secured and u don't worry about that and after 5 month my pic i saw in my friend pc and my friend have also have gtpl connection and steal my pic...

Respected sir/mam


I am writing this to you after many unsuccessful tries of mine but i am not getting proper response & service from GTPL broadband.
I had a connection of GTPL broadband about 5 months ago only i subscribed then after i shifted my office from waghodia road to mangal bazaar area of vadodara.
so i put up a request to transfer my connection from my old address to new one so gtpl customer...

it is very bad service.........in future i never take a internet connection from the GTPL even if any one is going to take the GTPL connection i will suggest that please do not trust and believe in GTPL internet


i also face the same problem every day like

when i connect to internet by giving user name and password it work good only for 10-15 minutes then i receive a message like redial a network connection...

Hi, I am Debashish Mukherji staying at Chandkheda area of Ahmedabad. I have subscribed to GTPL for my broadband internet services. They have taken money of 6 months for the services. In the last month I have complained 6 to 7 times about the internet not working, it takes the 24 working hours i.e. 3 days to solve any complains. In the last 10 days I have launched 3 complain, yet they dont seem to improve upon the quality of services they...

I am from gujarat(ahmedabad) New Ranip.

My complaint is that i has given the amount of Rs4800 to GTPL for internet connection on 10/08/09. They told me connection will be done in 2 days. I have called to Mr.Milan([protected]) and Mr.Dhruvan([protected]) (Mr.Dhruvan collected payment) more than times about connection. But they are not responding me properly. They are just extending the time limit of connection and behaved like...

I have taken a GTPL Internet connection and the plan is 256kbps during the day and 1 mbps during the night.
First of all they were not able to setup the internet connection on Linux, and when after i purchased a router to end those issues, the connection didn't worked. After taking the connection for more then 7 days i have not been able to use it for 24 hours continous. I never got 1mbps speed and the connection has never worked...

Ahmedabad city k centre area teen dawaja-bhadra area me net conncetion nahi hai, gtpl walo se baat ki to bole ek-do connection k liye kaun aaye? maine unko bataya k shuruaat to ek se hi hoti hai? to bole dekhte hai? ye jawaab hai unka...