Claimed

HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
Quick Links
Statistics
Share
Contacts

File a complaint to HomeShop18

Having problems with HomeShop18?

File a complaint and get it resolved by HomeShop18 customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HomeShop18
Customer Service Contacts

HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
Mobile
+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sarita Parashar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting the refund in respect of returned goods

Address:Gwalior, Madhya Pradesh

Hi, I have placed an order through mobile phone on 25th July 2014, and order number for the same is[protected].But i found it defective and not even usable. In order to get my money back and return the goods to Home shop 18 team, I have asked to hand over the goods to their representative and will surely get the amount credited in my account. Now they are saying that they have already released my payment through cheque. It's been more...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aatish Ramesh Bhore
from Bengaluru, Karnataka
Report
Copy

Till yet not getting product from Service Station.

Address:Yavatmal, Maharashtra

Dear Sir/Mam, I had Purchase a TABLET brand of Simmtronix from homshop18 But within 15-20 day it was not working properly(Display Problem Was there)..so that I send it to Your service station by courier to Nagpur.As Your Service station manager told me that ...my product will deliver to me within 15 days period but till date i m waiting. Sir/Mam I COMPLAINTS many times on cust.care numbers as well as simmtronix Center no. given by...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krishan rawat
from Gurgaon, Haryana
Report
Copy

charger not working and gift coupons are expired

Address:Faridabad, Haryana

Hi sir,

I had purchased a mobil phone model no.spice MI-509 from homeshop18 on 31-Jul-2014. At the time of delivery i didn"t open the box i found charger in damage condition and also gift coupons are expiry date. i have called many times at homeshop18 but didn't found any soutions of my problem.My last complanit number is[protected] against order no[protected]
and complanit number[protected] oder no[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar ketan
from Bahjoi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reissue cheque or case payment

Address:Allahabad, Uttar Pradesh

Dear Sir / Madam we would like to inform you that Mid july i was placed a order to your customer care no. and booked my order, the order detail given bellow- Order No[protected] Order Date- 17.07.2014 Order Item - full diamond oval set -57 After One week item came my house and i checked & found that its a different item so i called your customer care no and your executive told that please return this item and after one week...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradeep Dhas
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Order No 949186717

Address:Pune, Maharashtra

Hello I am Pradeep I Had ordered 2 siphon sari's Order No 83029963 and 83029961. The product displayed in site was totally different from the product i ordered. I had returned back the product through professional corriour No PRO1328572 dated on 28/07/2014. 25 days have passed but i had not got any response. Please look into the matter seriously other wise i had to go through consumer forum. Adov. Pradeep Dhas Mob No [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhvprasad
from Virarajendrapet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not being taken back by HS 18

Address:Dakshina Kannada, Karnataka

My name is Mamata Rao from Mangalore. I had purchased a singer food processor in Home shop 18 on2/08/2014. PO no.[protected] sub order no:[protected]. After receipt of the product I was not happy and satisfied with the product. With in two days of my receipt of the item, I contacted Home shop 18 for returning the product. They promised me to send some one to collect and they will arrange for return courier. they asked me to keep the product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aksiaf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of offers N no home delivery

Address:Nagpur, Maharashtra

Hello i m ajay sharma, have booked one signature disney blanket from Home Shop18 my order number was[protected] with cash on delivery. i was confirmed by the representative while booking of the product that i will get some cash vouchers for further purchase but i didn't find any of the voucher with product. Moreover, for collection of the product i have went to the courier guy he has not delivered my product at my doorstep, whereas several...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SUMIT K TUTEJA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dual Sim Dual Core 3G Calling Tablet Royal Edition Tablet-Royal Blue not Delivered

Address:New Delhi, Delhi

Hi Ashmat, Could you please let me know at what time this product will be delivered today/Tomorrow/ Day after Tomorrow/ Day after that/Day after and so on!I want this issue to be taken to Higher Management of Home Shop 18 or may be Labour court if required.Don't know the product you will be delivering would be Original/Fake.The expected time of Delivery has crossed.Will you be able to Deliver it Today or not. Please do let me know about this.Regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bidyut kr das
from Ludhiana, Punjab
Report
Copy

No reply to refund or return the product

The order no[protected] & suborder no 83733745 the product accept by the coorier man and open the pack also its charged and power on but not on this enter bluetooth head set. just after one hour i am complan the castomer care help line. but not responce the teem of homeshop18...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bushra.salim2011
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding order number#950446455 and Sub Order Number#84380663

Address:Kolkata, West Bengal

I have shopped more than 60 items in last 2-3 months from HS18. Sometime had some small issue, but they fixed it. This is regarding order number#[protected] and Sub Order Number#84380663 placed on Aug 5th 2014. On Aug 18th, I got an email that your order has been cancelled due to some courier issue and you will be refunded here. I called 12-15 time to understand the problem, but always the customer care executive does not have any relevant...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
swarup2k
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not as per the policy

Address:Dibrugarh, Assam

This is most cheating online company .Never trust on these people service .From my no.[protected] i made an order to homeshope18 on 23july for a spice mobile Mi506 model they delivered the product after the given date that on 31.07.14 but the touch screen & ear piece sound was not working properly so as per their refund policy the next day i made a complain & return the product with DTDC courier special service which i am having record...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyadarshini Vivek Deshpande
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque details

i had ordered Hiba's two anarkali semistitched suits on 21st july 2014.the product i received was completely different than the product i ordered.i requested you to refund the amount.the one suit costs rs 2499.today i received the cheque of rs2499.but the problem is that, the name written on the cheque is wrongly spelled.pleas send me new cheque with the name priydarshini Vivek Deshpande as soon as possible. the details of cheque...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pgsecomm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent company

Address:Thane, Maharashtra

I had given a complain on replacement of the product, the same product was been sent through speed post on 1st Aug 2014 after talking to the customer dept in mumbai they say its still not been updated the status till date so you need to wait or call back us, after calling them several times they reply the same status still not been updated so we cannot replace the product.

Please do let me know what should be done. Or i assume...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sonu k9
from Kapurthala, Punjab
Report
Copy

charger

Address:Amritsar, Punjab

Good afer noon sir, i have received my mobile and memory card, mobile is ok .but charger has not been working .You send me the spoiled charger, please replace it, i hope u will replace it order number was[protected] Your regular customer sonu k [protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gupta nayana
from Pune, Maharashtra
Report
Copy

Regarding the warranty of the product

Address:Mathura, Uttar Pradesh

respected heads, i have book a order of a spice dual sim mobile phone 6120 on 18th april 2014. my order no. is[protected]. my phone speakers did not working till one month.. i check this phone to spice care but they says that this phone is purchased in 18th April 2013 due to this reason my phones warranty is finished .that's why they do not check this phone. and i am complaining you many more times but you did not give me a satisfactory answer....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pranav ray
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift Coupon Terms & Condition are not fair OR cheating

Address:Vadodara, Gujarat

Dear Sir/ Madam, I have purchase mobile phone with order number[protected] St 10-Aug-14 Rs. 5499.00 with offer of Rs.1000 gift coupons. I have received product and coupons. I have read the condition which has only 2 months validity and more over that it can not used to buy "MOBILE & ACCESSORIES, ELECTRONICS, CAMERAS, CAMCORDER, COMPUTER & PERIPHERALS, GIFT VOUCHERS" . Top of that it can not valid below the purchase of Rs.5000....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AJITKUMARROUT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing amount is more than mrp

Address:Sambalpur, Odisha

Sir
My self Ajit kumar Rout the regular customer of your HOMESHOP18. And i have good impression as well as good faith on it's service and supplied price.This is the reason i purchase the mobile from HOMESHOP18 by online shopping.My order no is[protected]NOKIA ASHA311) by giving 6949/ rupees .But after i got the product i got to conform that the product's real MRP IS(6879/ Rupees).And the packed product is packed in JULY, 2013br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Divyanshu Chauhan
from Mohali, Punjab
Report
Copy

Defective Product and now not returning my money

Address:Allahabad, Uttar Pradesh

I bought a product from Home hop 18. The product delivered was defective. The product was delivered at my address on 29 June, as the product was defective I returned this product on my expenses. I followed all the instructions given by them. But till now I have not received my product. Every time I call them, they have the same repetitive answer that your request is under process in 3-4 days you will get cheque.They are mentally harassing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I had returned a product to homeshop18 on 6/27/2014, and till now I have not received my money back from them . I have called the homeshop18 customer care several times for the same, and always these people gives me new date saying you check will be delivered on this date, but it never happened. Order no:[protected] And below are multiple complaint no, without any resolution: [protected] [protected] [protected] [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kevinsek
from Dhanbad, Jharkhand
Report
Copy

my product not shipped

Dear Sir/ Madam My product status shows delivery delayed! Why? Its almost 16 days now after the order please ship the item immediately or else refund the money. I ordered the product to gift someone on their birthday and now its been delayed. If your services are like this than this is the last order from me. Please see to it. Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy