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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Phone Numbers

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5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 3

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M
Mrk_you
Jul 23, 2023
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To recover my Facebook account

Address:Mumbai

Opened mail account ([protected]@ibibo.com) in ibibo in 2010 and that mail id i given in my fb account and some other websites.. And now my fb account got blocked and fb team send a mail to my ibibo mail to unlock my fb. But i am unable to open my ibibo mail ad also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once.
My current email is
[protected]@yahoo.com...
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C
CompBaba
from Kolkata, West Bengal
Jul 23, 2023
Jul 29, 2023
This thread was updated on Jul 29, 2023
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Booking attempted for flight booking but transaction was shown to be unsuccessful and the amount got debited

Website:www.goibibo.com

On the night of 22nd July 2023 on the Goibibo mobile app I tried booking return flight tickets Kolkata to Vadodara but the transaction was shown to be unsuccessful, I tried the booking process twice through my Bajaj Finserv InstaEmi Card but the transaction failed both times( for the booking nos. GOFLDNTANDHPXSV11176 and GOFLDNTANDXH2FOJ8856. Later when I checked my Bajaj Finserv InstaEmi Card details it is shown that the amount of 31947.75...
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A
Arun Marda
Jul 10, 2023
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Amount debited ticket not confirmed and not refund

Address:ichalkaranji

I am booked flight ticket from goibibo site 2 times by credit card . debit amount rs 5753+ 5753 when i put otp amount debited but transactin hang as it is Amount debited but ticket booking not show in my booking .
goibibo no any consumer care for failed trasaction . no any email id for complaint .
goibibo cheated site ...i am attached my trasaction copys...
+2 photos
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A
Arun Marda
Jul 10, 2023
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Amount Debited transaction failed but not refund

Address:ichalkaranji

I am booked flight ticket from goibibo site 2 times by credit card . debit amount rs 5753+ 5753 when i put otp amount debited but transactin hang as it is Amount debited but ticket booking not show in my booking .
goibibo no any consumer care for failed trasaction . no any email id for complaint .
goibibo cheated site ...i am attached my trasaction copys

my mobile no - [protected]...
+2 photos
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J
jadhavpuja139
from Pune, Maharashtra
Jun 30, 2023
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Refund for credit voucher

Address:Pune

We did flight bookings for Mumbai to Mauritius and return via Goibibo in Jul 2020. However due to covid we were unable to fly and Air mauritius/Goibibo has provided us credit voucher that we can use for future travels.
I have contacted Air Mauritius for next travel however I got to know that, the status of voucher has already changed by Goibibo to refunded. We have not received any kind of refund or communication from your side. br...
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M
mahendramehta7
from Mumbai, Maharashtra
Jun 28, 2023
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Hotel holiday inn express pune booking

Goibibo IDHTLDVA06QWW82MQX
PNR82653527
As my flight is canceled, I called customer care for my hotel cancellation and a refund or issue a voucher for future use. I called customer care number: [protected].
a person on call listened to my complaint and said I will give you a call from another number. within a minute I received a call from [protected]. he said "u will get a full refund. you go to the Play Store and install...
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M
mahendramehta7
from Mumbai, Maharashtra
Jun 28, 2023
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Hotel holiday inn express pune booking

Goibibo IDHTLDVA06QWW82MQX
PNR82653527
As my flight is canceled, I called customer care for a refund or issued a voucher for future use. I called customer care number: [protected].
a person on call listened to my complaint and said I will give you a call from another number. within a minute I received a call from [protected]. he said u will get a full refund. you go to the Play Store and install any desk app. i will guide...
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J
Jeetsjb
Jun 18, 2023
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Ibibo.com mail login for password recovery

Hello ibibo.com,

I have opened mail account in ibibo.com ([protected]@ibibo.com) on 2011 to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to loose my...
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I made a booking but never received the tickets though the money got deducted from my account. I tried connecting with the customer support but the number always say we are available 9am to 12am midnight(7 days a week) but no one answers the call. Below are the transaction details and I’ll also attach the image:

HDFC Bank: Rs 5580.00 debited from a/c **3647 on 12-06-23 to VPA goibibo.[protected]@hdfcbank(UPI Ref No[protected]....
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R
ranjitmal
from Kolkata, West Bengal
Jun 13, 2023
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No railway tickets but money taken three times

Tried for two tkts HWH - Asansol for 17 June 23. Money taken from my bank acc. but tickets not given.
Money taken : Rs 249.33 for sleeper.
No ticket given.
Tried two CC tickets Rs.937.16.
No tickets.
Tried again for two CC. Rs.937.16 taken but no tickets. !!...
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S
Sunnyaimno
Jun 11, 2023
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Payment Related

Hey I Have Just Tried To Book Train Tickets And I Have Paid Rupees 4075 Using Upi. And The Ticket's Are Just Not Booked . But I Have Lost My Money. I Will Provide You The Proof Of Money I Have Lost By Sending To You. Please Reply About This
. I Still Have The Mail Received From Phonepy Related To The Deduction Of Amount 4075....
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K
kelvinscale
Jun 10, 2023
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Refund not received more than 15 days

Trip Id - GOFLINTANDVJQ0CR3664
Ref no[protected] :

Please help me procuring a refund of my transaction that I did on Goibibo to purchase a flight ticket using my Yes Bank Credit Card.

When I did the transaction on the goibibo app l early morning around 1 am on May 24th, the transaction did not go through but my credit card got charged for Rs. 1, 02, 356 . I got the status saying, wait for sometime...
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S
Sapanas
from Pune, Maharashtra
Jun 6, 2023
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Website Scam

Address:Pune

I just made a booking for the date 23rd June 2023 after making the payments the date on the ticket was 21st July. The call center says they will have to check the technical problem. This is actual fraud, now they will ask me to pay extra and change the date.

I immediately have given a complaint at your Centre and the complaint number is SR[protected]

This is a real scam....
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S
Sapanas
from Pune, Maharashtra
Jun 6, 2023
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Fraud Website Scam

Address:Pune

I just made a booking for the date 23rd June 2023 after making the payments the date on the ticket was 21st July. The call center says they will have to check the technical problem. This is actual fraud, now they will ask me to pay extra and change the date.

These are real scamsters....
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M
Mohammad Arham Siddeeque
Jun 3, 2023
Feb 4, 2024
This thread was updated on Feb 4, 2024
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Unable to login Twitter account linked with ibibo mail id

Address:UP

Respected sir, I am unable to login my Twitter account linked with ibibo mail id ([protected]@ibibo.com)

& I am unable to login my ibibo mail.

Please help me as soon as possible.

My contact number
[protected]...
+1 photos
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K
Kartal
Jun 1, 2023
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Coupon not working

I have booked train ticket from Thane to Miraj jn of 31 May in go confirm category in which I suppose to get 2x refund.
My booked ticket got cancelled because it not get confirmed after the preparation of chart
I got my first actual refund and the voucher code
But when I am going to book another ticket through that voucher it not reflecting any kind of discount on the ticket it just showing (Sorry! Promo code used is...
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M
MutheVinny
May 30, 2023
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Train ticket confirmed pending

Address:Bangalore
Website:Goibibo

On 23rd May i have booked train ticket from Madgaon (Goa) to Yesvantpur (Bangalore) for 28th May and even till today the status is same as in the attachment i have added to this complaint. When i tried talking to customer care they said it's not our department and i have a call recording of the conversation too.
I need the full refund. And someone has to contact me....
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G
Gurram cool
from Mumbai, Maharashtra
May 29, 2023
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Amount deduction on payment t for credit card

Dear IBIBO,

Reference number:[protected]
Amount: 25000
Date of transcation: 28/05/2023

This is tonpay for credit card, where the payment shows debited from bank account as success but still not credited to the card.

Please check and revert back the amount or please process the payment.

Regards,
Vinod
[protected]...
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N
Narendra Narayan Gupta
May 27, 2023
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Air ticket booking failure

I was booking air ticket in the name of Rishabh Raj from Ranchi to Jaipur on 23.05.2023 for 07.06.2023 but ticket booking charge was deducted from my SBI bank account but could not redirected to goibibo site due to slow internet connection. I had complained SBI about the same. SBI says that the transaction was successfully processed from their end and I had to contact the merchant.
I am submitting the transaction statement of bank...
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U
Up silk mills pvt ltd
from Surat, Gujarat
May 27, 2023
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Not getting my refund

Address:SURAT
Website:GOIBIBO

My pnr no is 5g6amr
my flight was cancelled by the airlines on 05/10/22
since then i am calling the provider to refund my amount
but i am not getting my refund
now the customer care provider is not picking my calls from my registerd mobile no
my registered mob no is [protected]
so many request were made to tranfer my refund
but still i haven't got my refund...
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