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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 35

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I
iqcorg
from delhi, Delhi
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Ek chor company (private insurance kabhi naheen karana)

Address:New Delhi, Delhi, 110092

Before The Hon`ble chairman
IRDA
I am running behind ICICI Lombard Insurance company since August 2015 for my claim, but the company has created monopoly in their services and have created harrassment to the customer like me.
The copany agent has misbehaved me and have got 2 different statements from me . A complaint against ICICI LOmbard has been registered in Daryaganj Police station.
Your Honor I request you...
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A
Amal Jerry
from Hyderabad, Telangana
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Car insurance worst claim settlement

Address:605008

Such a worst service. Claim is not credited after taking the vehicle from service station before 20 days. Still no response . It's TAT is 14 days. If I call customer care still 14 days they ask. Claim manager is not responding. Don't know whom to complain. I am planning to go to court. I suggest everyone pls don't choose this company . Go n insure car with any other company who give cashless claim. No icici lombard....
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A
aashu lad
from Mumbai, Maharashtra
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Claim approval too much less

Address:Ratnagiri, Maharashtra, 425001

My name Manish padmakar lad card no ilgic/2hn/00/[protected]/s empid-jio92kr17269 patient admitted in Orchid Hosp Jalgaon (mh), claim for 408800rs but they approved only 165800 (Al no[protected] pl see matter very urgent for surgery contact me on [protected], [protected]...
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P
prave16
from Bengaluru, Karnataka
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Complaint regard to icici lombard policy

Address:560078

Dear Sir/Madam,

I, Praveen Kale account holder of ICICI Bank, purchased policy in ICICI Lombard by call center representative(Payal Malhotra). I have taken Lombard policy on 22-Feb-2016 through ICICI credit card. I have not received any intimation from Lombard to my email & mobile number regard to this. I have called corresponding representative(Payal Malhotra) who called me for policy, but not responded me properly even...
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Address:Dhule, Maharashtra, 424001
Website:WWW.marutiinsurance.com

Dear Sir / Madam,

Myself has purchased Alto 800 LXI BS IV car (bearing regn. no MH39J4901) from Shahada. The previous owner have

your Zero dep policy (policy no 3001/MI[protected]/00/000 package policy private vehicle) valid up to 18.04.2016. After

purchasing i have transferred the ownership & changed the policy holder name through endorsement.

On 15.02.2016 at 07.00 Am this vehicle...
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S
sarfaraz farooque
from Kolkata, West Bengal
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Claim amount received

Address:Supaul, Bihar, 852131

Sir,
My icici lombard genral insurance policy number - 3005/28661036/21308/000 claim number - MOT05067177 dated - 24.11.2015 Reffrence Number - [protected] dated - 24.12.2015.

My insorance claim will be accepted but payment not received when I'm talking to the icici lombard insurance representative he will tell me that provided account number is worng please re-submit you'r account information. After re-sumiting my...
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R
radhakant patro
from Surat, Gujarat
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Refund

Address:400095

I received ICICI Lombard Policies on 9th January 2016 and I surrender this policy on 25th January 2016. My both policies are 4111/PPA/[protected]/00/000 and 4065/ICICILL/[protected]/00/0

ICICI LOMBARD has written on letter when i surrender and mentioned 25th January 2016 but ICICI Lombard told me that i surrender 9th February 2016.

I surrender policies between free look period but ICICI Lombard deduct 22% from my...
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N
narenennar
from Vepagunta, Andhra Pradesh
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Claim not yet initiated since 10 months

Address:400701
Website:aireff.com

Dear Sir,
I hold a corporate health policy with ICICI Lombard since 30.08.2014 to till date, i've raised a claim through my H.O for the medical treatment held to my wife. I have send the documents to my agent as directed by him till date i did not receive any claimed amount. All were recorded in mail & whats app chat detail over mail.
Please do the needful...
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Address:New Delhi, Delhi, 201010
Website:www.icicilombard.com

Hi,
I purchased the travel insurance policy from ICICI Lombard, I also renewed it but my renewal did not reach me while my existing policy got expired .

These guys are highly irresponsible and always reply that we will resolve the issue soon, but when the soon wil come noone knows.
I could not decide, should I enjoy my visit or write all this **** to ICICI.
Shame on them...
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K
Krishan Limitless
from Gurgaon, Haryana
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Car insurance claim for Baleno (UP-16bc-6394)

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicilombard.com

Dear Sir,
This is extremely disgraceful for me to let you know about your poor car insurance system.
I own a car (Vehicle No. UP-16-BC-6394), which was purchased only a month ago.
I had an accident on 1st of Feb, 2016, in which the front part of the car was damaged heavily with minor back end part as well.
I had given the car on Maruti Body shop on the very morning next day. It has been 15 days, still the estimate...
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T
Trusha N Gagnani
from Mumbai, Maharashtra
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Charging 25% of policy amount as cancellation fee

Address:Mumbai City, Maharashtra, 400069

I bought a policy from ICICI LOMBARD's agent over a telemarketing phone call (One of the worst mistakes of my life). Within few days, I wanted to cancel the policy and tried to contact him but he was unavailable. Spoke to the customer care via a phone and they said they can't cancel the policy online as they need some cancelled cheque and a letter saying I want to cancel it(the irony of their system, they can trust u when they have to sell...
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N
Nirav Parekh
from Gurgaon, Haryana
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Claim amount received after 50% deduction

Address:401107

Insurance company have sent me the 50% of the claim amount giving reason of copay on neoplasms policy. My jio id is 053863 renewed polcy under phase 1. There is nowhere mentioned of such clause. What to do plz let me know.

Waiting for ur reply.

Thnx

Nirav Parekh (proposer)...
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A
Ahmed2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim. No;mot 04857642

Address:110076

In spite of several phone calls and complaints no information is being provided by the company It has been 6 months since the claim was registered (01/09/2015)...
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N
Neha Lunkad Lodha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic claims settlement

Address:Mumbai City, Maharashtra, 400703
Website:Icici lomabrd

Dear Team, My dad has passed away on 18th NOvember. He was admited toone of the hospital and had a by pass.After by pass also doctor asked us to keep him hospitalised as the wanted to keep him under observation.Since he was critical we didnt opt for discharge. On 17th he got discharged and within 8 hours he got another attack and I admiitted him to another hospital.The total expense I ahd was 18, 00, 000 lakhs the policy I had till 5,...
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R
rishav garg
from Kasganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejecting the cashless treatment

Address:203207

Respected Sir, Policy Number- 4128I/HP/84865758/02/000 AL Number- [protected] I do hereby inform you that my father Mr. Pawan kumar garg was admitted on 05/01/2016 in emergency condition to Metro heart institute sector 12 noida for a treatment of heart attack Regarding this issue i want to inform you that i came to know from corporate desk of metro hospital that the ICICI LOMBARD has rejected the cashless benefit issue after completing...
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R
R.chandelia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Car Insurance Policy Car No. DL 6CN 3560 Maruti Alto Lxi

Address:New Delhi, Delhi, 110086

Sir, I was deposit a cheque amounting to Rs. 7128/- on dated 31.12.2016 in favour of ICICI GIC Ltd. vide reference No.[protected] at Aggarwal City Mall-Branch ICICI Lombard General Insurance Co. Ltd. Space No. 315, 3rd Floor Aggarwal City Mall, Plot No. 04, Road No. 44 Pitampura - 110 034 New Delhi Near M2K cinemas Delhi with the request that my policy may be renewed through T.R. Sawhney Motors Pvt. Ltd. but till date my policy has not been...
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Address:Paschim Medinipur, West Bengal

I sri tapan kumar bose & my wife bandana bose, started our journey to chennai on[protected] and our return date of journey from chennai to kolkata was[protected], through flight no-6e272 of indigo airlines. We purchased our air tickets of return journey from chennai to kolkata through gobibo. Our journey was under coverage of travel insurance under icici lombard travel insurance company. Due to severe flood at chennai the a. A. I. Closed...
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P
Preshanth S
from Madurai, Tamil Nadu
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Car insurance sucks big time

Address:600017
Website:Icici

Its been more than 2 weeks that my car is unusable and your so called executives are yet to come and give me a quote. Regret taking this motor policy and this will go social....
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H
Hiren Berawala
from Ankleshwar, Gujarat
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Disappointing for icici lombard

Address:Bharuch, Gujarat, 392001
Website:www.icicilombard.com

Hi, My name is Hiren Berawala.I owned a swift dezire. Reason being writing this complaint mail is, I am very annoyed with the claim service and more than service your insurance agent was the reason. I had visited the raviratna motors showroom in Bharuch, Gujarat.As my car had met an accident.so, for insurance purpose I left it at the showroom.I filled the insurance paper, your surveyor Mr.Ankit prajapati told me that its not only...
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P
Preetam Patnaik
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Accidental Insurance

Address:Mumbai City, Maharashtra, 400104

Dear Team, I have been continuously receiving call from the call centre number. After so many refusal that i am not keen on any of the ad on products, still the person (several executives) from the same number have been calling. Request you to please do the needful and call /sms in case of anything related to my policies(strictly). Thanks regards, Preetam...
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