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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 37

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H
hargovindbajaj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici lombard health insurance premium hike in name of upgradation

Address:Mumbai City, Maharashtra, 400025

I have believe in ICICI Lombard general insurance I never though in dream icici Lombard cheating with customer and equal ant to day robbery on customer pockets. Without any proper guideline and intimation they sent a renewal notice in double of amount to existing customers . I have taken 2 policies in 2009 december 23rd 1. (A) Premlata bajaj 40 years and pratik bajaj 18 year amount 4521/- up to December 23rd 2010 4034i/ffh/w-1441734/00/0000 (B)...
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Abhijit Hardikar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unreasonable delay of >6 months in refunding cancelled policy premium

Address:560037

BEWARE OF ICICI LOMBARD - HOME SECURE POLICY & TRICKS OF THEM TO FOOL CONSUMERS I availed a homeloan through ING VYSYA in June 2013, and came along with it was the ICICI Lombard policy, to which I paid a premium of Rs. 400000 (Four Lakhs). I had absolutely no hassle in getting a policy issued and it was a wonderful experience. Now that I cleared my loan in 1.5 yrs, in March 2015, I have been following up with ICICI to cancel my policy and...
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ndornal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service of ICICI Lombard and claim closed with wrong reasons

Address:400064
Website:www.icicilombard.com

Dear Sir,

I had taken a loan based policy from ICICI lombard and my loan is taken from ICICI bank. My fathers policy number is 4005/M/ICICIHL/98969342/00/000. My father passed away on 6th April 2015 . I had raised a claim request with ICICI lombard on 24th April 2015. My father died with a heart attack and was declared dead on arrival to the hospital.

The claim id is GEN[protected]. After multiple mail of over...
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D
diwakark77
from Noida, Uttar Pradesh
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25% policy amount deduct after cancelled the policy

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicilombard.com

Hi Sir,

I am Diwakar Keshri, purchased a health policy from ICICI lombard. After not getting any interest related to the policy I planned to cancelled the policy and so I did. For these reason they have charges more than 25% of policy amount. At the time of purchasing the policy Mr. Balwinder Singh Emp Id : 01530, Mob no - [protected] has not mentioned any charges related to this. Infact they have mentioned that I can cancelled...
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Kuld Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given after proposal was declined

Address:Chandigarh, Punjab, 160022
Website:ICICILOMBARD.COM

I Submitted two proposals ( No [protected] & [protected]) to ICICI LOMBARD HEALTH INSURANCE on 19th Sep, 2015. Both the proposal were declined on 23rd Sep, 2015. I have not been given the refund of my premium ( Rs 7180 + 2280) even after multiple follow ups with their customer care. The interaction Id of the case is [protected]. They have missed their SLA of 7 days for refund after proposal was declined. But they are still coming...
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Mohan Gidwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor accident Insiurance Complain

Address:Mumbai City, Maharashtra

Claim lodged on 21/09/2015 vice Claim No.MOT04912038 by me personally from the dealer place Infinity Auto Link, Chunnbhatti and some Pintu Singh Cell # [protected] surveyor was appointed. Pintu Singh was called who said that he is not the surveyor for that dealer so was given the cell #[protected] of some Mr. Ramesh thier group leader and one Mr. Sameer Pillay Cell#[protected]. Mr. Sameer Pillay was called who refused to do the survey on 21/09/2015...
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nannu143
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not given

Address:Jaipur, Rajasthan

We filed for car insurance claim but they are saying that these dents are of earlier as per the photos they have . Actually the problem is we purchased maruti suzuki swift from canteen millitary stores nd it was registered on a person of army fulling his duty in maharastra and we thought to first transfer the vechile on the person who has having the car as per the license issue and money problem while taking the insurance claim as we were...
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Vinod Vijaya
from Delhi, Delhi
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Documents couriered not reached destination

Address:Thiruvananthapuram, Kerala

Dear Team Please find that the courier contains very important documents to submit before the court.We have already taken two adjournments to produce the documents.The case is posted to 17-Sep-15 as last chance for our evidence. If the same is submitted not in time, our company will have the liability in the case.Please do the needful to track the courier.(POD A991z008082).Many times mail send to your AGM Samson J.But till today no response...
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R
rajeshrocky12
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Kindly send Payslip

Address:Coimbatore, Tamil Nadu

Sir/ madam I wanna apply for my PF .In the Teamlease they want my payslip Mar &Apr 2015. So please kindly provide my payslip for the given data Name : D.Rajesh My mail ID is :rajeshrocky121.[protected]@gmail.com Employee Code:: 709724 Location:: CHENNAI Company :: ICICI LOMBARD GIC LTD on payroll of Teamlease...
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ShwetaGupt
from Kolkata, West Bengal
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Health influence claim rejected

Address:New Delhi, Delhi

Cashless claim rejected[protected] stating that it cannot be covered as per the disease sublimit. I took a policy of 3 lacs and it was never mentioned at the time of taking this policy that hospitalisation not involving surgery should not exceed more than 25k. It was never mentioned to me at the time of policy purchase, they are cheating people when they have to use the policy. Patient name - Avadh Gupta UHID[protected] Class of...
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Rajiv Kr Sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment & settling claim MOT04857221 vide policy no 3001/MI-02868553/00/000

Address:New Delhi, Delhi

I had delivered my Car at Magic Auto Pvt Ltd A/ 92-93 Mayapuri Ind Area Phase II New Delhi on 30/08/2015 for repair with original concerned papers which were duly verified by Mr Prashant employee of Magic Auto. The co (Magic Auto) has to deliver my car after repair on 05/09/2015 but the surveyor of the Ins co Mr Shankar Bhanu raised objection and want to see letter issued by HDFC Ins Co No Claim bonus certificate before issuing the policy...
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Fazeel Ahmed Mandi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim No: MOT04866266 approved partially & pathetic services from Claim department

Address:Bangalore, Karnataka

Hi, I am ICICI Lombard Motor insurance zero depreciation policy holder for my vehicle KA-04-ML-3367. On 15th Aug, 2015 my car met with accident and I have register the claim for the same and the claim no:MOT04866266 . I have claimed 2 accidents in one claim and got the claim registration number. Mr.Eeswaran Rajendran ([protected]) has assigned to inspection of my car. The inspection has done and Mr.Eesewaran has approved only half of...
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Preeti Malu
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim Policy for 3 years purchased but they are refusing.

Address:Mumbai City, Maharashtra

I have renewed my mediclaim policy in August 2013 from ICICI Lombard. They asked me to pay Rs.38472/- which I paid and they sent me Policy renewal Document No. 4034i/FPP/82112746/00/000 from 12.08.2013 to 11.08.2016 to me. Now they are telling me that policy was for 2 years only so you have to renew the policy. I am a senior citizen and request you to kindly take up the matter with the company and instruct that the policy is for 3 years...
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Deepali Jain
from Delhi, Delhi
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Complaint against ICICI Lombard General Life Insurance

Address:New Delhi, Delhi

Dear Sir/Mam, Please accept this mail as Mrs. Kalpana Jain's appeal for registering a formal complaint against the ICICI Lombard General Insurance Compnay for their reason to deny the coverage for cashless policy being availed. Mrs. Kalpana Jain had a claim pending towards ICICI Lombard General Insurance company vide Policy No. 41281/HPR/[protected]/00/000 Issued on 30th April 2015. I would like to draw your attention that patient Ms....
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Vijaymariner
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of claim for irrelevant reason

Address:Chennai, Tamil Nadu

Hello, Am vijay kumar. I would like to inform everyone that we have been cheated literally by ICICI LOMBARD health insurance company when I claimed for my mother's surgery. Policy details : Name : N.KOWSALYA Policy No: 4128i/HSPR/81690245/02/000 Age : 50 Policy commenced : july 2010 AL number :[protected] for which claim got rejected My mother was suffering from severe stomach ache and so when consulted the doctor he said that...
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hanfas
from Pune, Maharashtra
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Refund not received from icici lombard health insurance

We had renewed our policy on 22 June 2015 of ICICI LOMBARD HEALTH INSURANCE, And till today we have not received any documents, I have emergency check up, I need policy, I called up to Customer care officer chanchal [talk ref. [protected] dt 21/08/15 2.15pm] spoke to her ashamed to know mismanagement from them they could not locate my policy and also not updated the same on the site and to make it more worst they say that it will take 7 working...
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geeta dhaka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request no 30920151280 and 30920151291

Address:Jodhpur, Rajasthan

ICICI policy no 4111/PPA/[protected]/00/000 received on 1sept and 4065/ICICILL/[protected]/00/000 received on 2 sept 2015. These policies are issued to me without my knowledge. So I want to cancel both of them.I have already filed complaint on toll free customercare.I am sending documents also with this mail....
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Ravikiran PV
from Ranibennur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not made towards claim

Address:Dakshina Kannada, Karnataka

Dear Sir/Madam, I regret very much to let you know that my above said claim is still pending without payment. I have submitted my claim on 12.08.15 but till today there is not a single response from the company. When i called, the security guard answers and he says that in 3 days your claim will get cleared. There is not a single responsible person in Mangalore branch. On Sep 12 I have to renew the policy and i have to rethink about it. i...
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dipali mahadik
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor insurance copy not received

Address:Pune, Maharashtra

I had register a service request to change my name on motor policy number on 6th July. they confirmed dispatch of document on 20th july. on 23rd july I got msg saying courier returned back due to name did not match at the address. how funny is that, I asked to change the name and they sent old policy without name change.
I made complaint again on august 1st and they promised to send new copy with name change. on August 6 I got msg,...
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vivekc76
from Bengaluru, Karnataka
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ICICI's Internaltional Travel Insurance is a big cheating to consumer

Address:Rohtak, Haryana

ICICI Lombard advertises their International Travel Policy as one of best as with cashless claim facilities worldwide and offers peace of mind. Well, all that's only true till someone unfortunately needs to make a claim using this policy. In this case, my dad who's is in USA currently fell trap to this policy and now we are in a big trouble because of ICICI. Like most parents visiting USA do, my dad had bought the ICICI Travel policy (and...
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