Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
technical ghost with host
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my phone is theft by someone

Address:Palwal, Haryana, 121102

My phone is theft by someone at home when i was sleeping so please close my
Number. Close my number imeediately. Please sir close my number as soon as possible its very urgent it is taken by chor from my home now it can be misuse please help me out resolve my issue fast. Its important to close my number is link to my aadhar card. Please sir help me in this situation. So close sim as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yadu1c
from Mumbai, Maharashtra
Report
Copy

recharges are failing many times

Address:Mumbai City, Maharashtra, 400708

I have been studying online since 2 days for my sbi po examination, at 12am on 30th may 2018 my 3 months recharge pack expire and since i am trying to do recharge via idea app but it's failing as idea cellular network is not accepting payment my recharge value is of rupees 459 the money is not a problem here but my whole is going to waste because of it, please take some action....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurram Yadireddy
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have done recharge from patti app but didn't receive money

I recharged 75 rupees from Patym app but the money was not received recharge done on 27 may to the number [protected]
And order number is [protected] please check my balance I didn't received my money and requesting you to take a action and credit my money of 75 rupees done by paytm I didn't received my money which I recharged and when I checked my balance it's showing just 1 rupee...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rameshwar Muley
from Sirur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor internet service

Address:Aurangabad, Maharashtra, 431105
Website:No internet service working at all

I have opted for 4g internet pack, however i am not even able to receive 2g internet service. Hence thinking to switch from idea network. Since i have not getting benefit of internet service from idea for last 8 days i would like to have value back for the service rendered. Kindly look into the matter seriously to have trust in your valued services....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harshit024
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue in my area

Address:Bidar, Karnataka, 585401

Dear team,
I’m your regular customer but sorry to say facing network issue since joined idea network and complaint over and over but can’t get any proper solution. Please do the needful as soon as possible. If you are not able to provide my better service than please let me know, because i'm suffering too much due to your network issue.
Total downloading speed in my area is 70-110 kbps generally but sometime goes up upto...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitbhatia_42
from Ludhiana, Punjab
Report
Copy

idea cellular - wrong bill charged and harassment; 100043249288

Idea Cellularidea cellular idea cellular demand legal notice! wrong bill charged

Hi, i was using idea postpaid maharashtra connection (Account #[protected] ; Mobile # [protected]) till dec 2017 after which i ported it to idea prepaid haryana connection after clearing out all bills.

After 4 months, i am receiving the mail from idea asking for some balance payment due.. As i have already cleared all the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamaldubey1997
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed money deducted not refund

Address:Bhind, Madhya Pradesh, 477001

I did 459rs idea unlimited plan 84 days...in which i paid 51rs buy coupan and 408rs by netbanking but recharge not done by the myidea app and money deducted from my account and recharged failed ... Mobile num:-[[protected]] Transaction Ref No. NSBI[protected]IGADPMAGK4 for Rs.408.0 on 27/05/2018...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akash99x99
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number deactivated by idea without any reason

Address:Bhopal, Madhya Pradesh, 462042

Dear idea team, i have been using idea sim no. [protected] for last 2-3 year but 2-3 days ago my mobile number got inactivated by idea company. Why my number has been inactivated by idea company? When i called on customer care they told me your number was being used for bussiness purpose by me. Thats why they deactivated my number but i hadn't used my number for any business purpose even i have only called around 10-20 times in last six month...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parminder641
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call often without any reason

Address:122018

Dear sir

Phone numbers: [protected] and [protected] are contentiously calling from last few days, it disconnects the phone just after when i answer the call. Please lodge a complaint against these numbers and kindly block any phone calls from these numbers to my number ([protected]). I have already put them in block list and screenshot is attached for your reference.

Regards,
Parminder reehal...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satishaakash
from Kaithal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about my plan

Address:Hisar, Haryana, 125001

My no [protected] today showing best offer
129_ul_l/n/r+1gb:28d

I rechrg today but its showing validity till 10/06/18 why this difference between ur commitment and activity.
Plz resolve my problem otherwise have to complain in consumer form.

I am so frustrated and customer care is not responding properly.
I try so much time and my problem not solved yet plz reaolve my problem.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shailendra89
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voice call drop, voice clarity problem, internet connectivity problem

This is to bring to your notice that i am facing voice call drop, voice clarity problem, internet connectivity problem past one month. I had complained atleast thrice but the matter was closed without concerning me.

For the first time when i complained the network people came to my home location to resolve the issue but soon after this the matter wasnt resolved and it got closed without concerning me.

Second...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prateekrathi02
from Pune, Maharashtra
Report
Copy

someone is uploading my mobile number on website

Address:New Delhi, Delhi

Someone continuously uploading my number on abusing website and i continuously got call from there representative
The numbers from which i got call from are
1. [protected]
2. [protected]
3. [protected]
There are many more numbers.
Please do the needful as soon as possible as i am getting mentally tortured from these calls.

My no. Is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak227
from Gurgaon, Haryana
Report
Copy

charging extra money, and not giving offer

Ive done a recharge of idea 129 ₹ through ussd code on 24th may, 2018. As per best offer of mine no. [protected], that 28 days validity should be given by idea, but i've only received 16 days instead of 28 days.

Also raised a complaint via mobile call, they said that it will resolve before 9:12 am 26th may..

Now they are telling me that you had to recharge it via retailer. Earlier their senior department told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sweta79
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without any information barred my connection

Address:Valsad, Gujarat, 396171

I was using idea postpaid connection ([protected]) from last 6-7 years. After using many years i convert it to prepaid (June 2017) with full & final payment of rs. 550. It is active with prepaid same no.
My mobile permanently barred without any information. When i call customer care that the system showing my postpaid bill is due. I told him that is that possible, without full & final payment idea porting my no. From postpaid to prepaid?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishal P Gajjar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against not providing rs. 90 discount

Address:Ahmedabad, Gujarat, 382424

Hi,

I have taken a monthly plan of rs 389 from idea cellular on my number [protected]. At that time idea executive says we provide welcome offer of rs. 90 discount per month in this plan for 6 months.

Till today, idea has not given me rs. 90 discount to me. I am in loss of rs. 540 (Rs. 90 x 6 months)

Even after so many calls and communication with idea store, i dint get any benefit

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gulmehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unrequested for connection

I am getting sms messages from iz-idea that a request for [protected] is awaiting approval.
Today i have received a message thatrequest for port via o[protected] has been successfully registered.

The fact is that i have never applied for any service from iz-idez and nor am i interested.

I hope no one else is being allottted some connection on my name for misuse or illegal activity...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Bhatt
from Gurgaon, Haryana
Report
Copy

huge phone bill over the credit limit

Address:New Delhi, Delhi, 110026

Complaint on huge bill amount of idea postpaid connection,

As i was using the idea postpaid connection since last 1 year, my number was nine zero six nine seven six zero nine four five, and all was working well, no due, no complaint, in last 1 years my bill amount was always below rs 1000/-however in feb 2018, they have raised my bill amount to 75000/-, without any intimation to me that your bill has been exceeded at your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anusuyasenthil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing and harassment

Address:Bangalore, Karnataka, 560079

Hi team,

Idea has charged me incorrectly for my number [protected]. I have not even used internet and they had told i have 2gb data free. When i asked them to lodge a complaint and waive off the incorrect internet charges, they were very rude and barred my number. I was even ready to pay my call charges. They refused to lodge a complaint and gave my number to a collection agency. The collection agency has been harassing me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suneel Bains
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms of otp not receiving complaint/request no request no. 1-207663052545 not resolved

Address:Amritsar, Punjab, 143201

I am writing this mail you to explain the problem.
The solution explained to me by customer adjective kirandeep kaur was about the internet problem which i had not mentioned.
The actual problem is that my this number [protected] is registered/linked with my bank account. Whenever i have to do online transaction for shopping/payment recharge etc a otp sms should always received to registered no [protected] that is not receiving....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajat32
from Mathura, Uttar Pradesh
Report
Copy

unnecessary bills

I have been trying to either port my idea postpaid connection to any other service provider or i am trying to port it to prepaid idea connection from past six months. But the idea consumer center are not doing it.

Many times i have paid my monthly bill in advance and even for next month but they are still not porting my postpaid connection.

I have taken idea sim out from my mobile in February But still they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy