Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 191

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aash143
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

slow internet speed and not 4g coverage here

Address:Khargone, Madhya Pradesh

My name is aashiq khan
Add. Village katkut tehshil barwaha dist. Khargone pin 451115 state m. P.
Mobile no. [protected]
Alternate no. [protected]
I m live in village here only 3g coverage not 4g coverage here. I m geting very poor internet speed in 3g. Geting speed like 1g and 2g not geting 3g speed. Getting 3g speed in night after 12:00am.in a day very poor speed. I m facing this problem above 6 month i m doing...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dnyanesh Radkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile tower on small building in crowded area

Address:411057

Hello sir/madam,

In our area a mobile tower is installed on rooftop of the 2 story building beside our society which is 7 story. We have discussed with the land owner, also complained to municipal corporation regarding the same. But no action was taken.
We have raised several complaints against it without any proper justification the complaints were closed complaint no. W27159, w26898, w26410

On that...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunny dilip
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharged twice

I had recharged of ₹299 unlimited pack through the idea app two days ago.Today by mistake I recharged again of ₹199 unlimited pack on the app itself.I would like to keep the ₹299 recharge as i want the 3gb per day benefit and i would like to know if its possible for a refund of ₹199 to my bank of India account which is linked in the app....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gabi Saji
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor signal in our area

Address:686123

In our area we are not having enough range especially to the portion where our house is located. No calls can be made or received. We are in a pathetic situation. Many important calls were also missed. At first we used to charge it with the top offers but now we have not recharged it for a very long time as we won't be able to use it properly even if it is recharged. I hope you would take sufficient actions....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chaitanya rajula
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular : aditya birla payments bank money transferred from abpb account to sbi bank account money debited from abpb account but not debited

Address:Nizamabad, Andhra Pradesh, 503308

Aditya Birla Payments Bank — money transferred from abpb account to sbi bank account money debited from abpb account but not debited in bank account

1 Review
chaitanya rajula on Jun 10, 2018 Mark as Resolved

We have made a money transfer on 05-jun-2018 from abpb account registered with mobile number [protected] to sbi bank account (R krishnna murali : a/c no : [protected]) money has been debited from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramona Varma
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge problems

Hi, I tried to recharge phone no. [protected] with a 199 pack, and though the money was deducted from my account, there is no sign of the recharge in the phone. The balance on the phone remains the way it was.
The reference ID at your end for the transaction is NCMP[protected].
Attached please also find a screenshot of the message from my bank regarding the deduction....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aiva Engineering Pvt. Ltd.
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invoice copy

Address:Pune, Maharashtra, 412205

Hi,
i am very unhappy to your executive/also idea services .We are continually facing the problems of idea services, regarding invoice not getting us from idea also your service executive has not accepted our phone call.Also we are require the new connection, but he has not responding us by mail/phone call.

Customer Ac.No.[protected]Aiva Engineering Pvt. Ltd....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sumit@cc
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel to idea mnp complaint after submitting 150 as security money

Address:New Delhi, Delhi, 110012

[protected] is the mobile number of the idea mnp service boy who has come to my office from the idea team. He is not responding to my calls although he has charged 150 rs from me and told me that it will be refunded at the first bill payment. The idea sim is still not working and still i am in airtel he has swipe my aadhar biometric finger swipe too...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sachin sriveena
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect bill charged

Address:500038
Website:My idea

Incorrect bill charged.
i am asking customer care why you charged incorrect bill
they said in i phone you active and deactivate i message from 8th may to 16th may
once i message enabled i phone charge 5 rupees.
before they charge they said a message like carry charges may apply.
so i enable and pressing okay that 8 days???????????

it make a sense?

i don't understand?
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vikasjoshi_in
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge 45

Address:Nagpur, Maharashtra, 440014

I recharged my idea no for balance top up from paytm but but instead of giving balance you have credited me 1 gb data which i was not required. For this problem i called your customer care but no one there is ready to help in this matter.

Date of transaction : 11/06/2018
Mobile no : [protected]
Operator reference no : mh[protected]

Please help in this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dpksri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection of my mobile number without prior information

I have been using my idea number [protected] from last 14 years. I have been posted out of india now and have been using the same number whenever i visited india, however there was difficulties in payments as idea doesnt have any network support in my country and cannot receive otp but i was making payment time to time with late fees. However now they have disconnected the number without any prior information to me. I stopped receiving the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
punita sanjivan
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to register new number with idea money

Address:147001

Sir/Madam
I wanted to delete my idea wallet on mobile no-[protected] and want to create Idea Wallet on my other number but i am failed to do so
Customer care executives give different views one said you can delete other said you cant delete your account..

I just want to delete my account with this number-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VIkrant N S
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cellular feature charges applied in the bill

Request for deactivation of data service using 1925 stop was sent on 11 may 2018 for which acknowledgement message was also received. (Refer attachment).
But idea did not process the deactivation request as committed in 1925 message and is now charging 100 rs in the bill generated on 9th june.
This is fraud. Why should customer pay for the process lapse at idea?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya_13
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about idea cellular company's recharge offer was displayed in his official website

Website:care.ideacellular.com/wps/portal/account/online-recharge

My complain is about idea cellular company's recharge offer was displayed in his official website. Claims that in 75 rs recharge you will get
300 local / national / romancing minutes
100 sms local + national
1gb internet data fo 28 days

After recharge on 31st may. I see that cellular company didn't give me 100 sms service. As he claimed in his offer....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahat Jamal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue in saudi

Website:Consumer complaint. In

Dear Sir/Madam This inform you that I am IDEA Cellular consumer. Right now I came to Saudi Arabia. IDEA number is not working here on roaming due to No network connectivity. Even I have searched network connectivity in operator selection as manual in my cell phone. Regarding this, I am suffering For your information, I am using Samsung A5 2017 My IDEA Cellular Number : [protected] Region : Uttar Pradesh West Kindly consider my request and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajul Maru
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

* urgent solution require* heavy network issue at my place

Address:400067

Hi,

My name is rajul maru & my mobile no. Is +[protected] which is idea connection i would like to inform you that from last 10 days i am suffering from heavy network issue no one network is shown in my cellphone not only in my cellphone but i have 2 more connection on idea which is having same problem

No call is incoming or i can not do outgoing calls. I can't understand what is wrong with us. Is there is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

another fraudulent activity by idea

Today, i've recharged a 75₹ pack with 300 minutes for 28 days on [protected]. I got 300 minutes as expected.

Later i did a 10 seconds call just check seconds or minutes would be deducted, and guess what 1 minute have deducted just for 10 seconds.

Question is company like idea if offers something then why just can't they fulfill in real?

Also about this, no where is written where customer can...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratiksfm Bharati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment after clearing the bill

Address:560029

Hi all
My name is pratik g bharati i use to use idea number [protected],
In the month of jan i requested for port option and my bill was 550 rs and i have made bill payment of 600 rs, to be specfic my plan was 499 plan with no roming charges,
I was in chennai and suddenly my nuber got ported to airtel i have started using airtel number, but i recieved a mail next month in the month of march idea bill of 1943 rs??? br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaspreet27
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone number barred since four days

Address:Chandigarh, Punjab, 160101

My number - [protected] was barred on june 5 because of over usage of data pack, about which i did not get any information, either via sms or mail. However, i went an paid the money for the bill personally at an idea store in panchkula, sector 11 on june 6 morning. And i was assured that my number would work in next half hour. Since then, i have written numerous mails (From email ids: jaspreet. [protected]@gmail.com and [protected]@gmail.com)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavish_Handa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inflated bill on idea postpaid bill

Address:411057

I ported my idea postpaid to idea prepaid on 21st april 2018. The bill cycle is 15-15 of every month. The "internet usage charges" seems to be fishy (Please have a look in the screenshots). Now for 6 days of pro-rata usage idea has given me a bill off 709/- in which they have charged 500/- for the usage of pack 2033_hh_1 gb pack which i never activated and they say i overused it. How can i overuse the data when i have 1 gb/day pack and above...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy