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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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Idea Cellular Phone Numbers

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1800 270 0000
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 198

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S
Sidhdesh Sawant
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile data not connecting

Address:403401

For most of the times mobile data doesn't connect to internet. The place i live in has good 4g coverage. Often data transmission stops even when connected. To reconnect i need to enable n disable flight mode multiple times.
When data is connected the speed is adequate but often disconnects causing inconvenience.
Please that i have a 4g sim. Fully functional data pack....
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C
Challaprasad
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without intimation changing the postpaid to prepaid connection

Address:Hyderabad, Andhra Pradesh, 500038

I have never seen this type of service from idea they doesn't know how to treat their customers. I got a call from retention team regarding the ret ul 299 plan for the numbers 95*4101, 95*2101 on 7th may'2018. 95*4101 was disconnected and showing no service message on mobile person who is using that number is a pregnant lady its very difficult to contact her. The person whom i spoke has changed the plan and i got confirmation mails for both...
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MSK artist
from Fatehabad, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea balance deduction complaint

Address:Sirsa, Haryana, 125055
Website:Idea Cellular

Idea is cutting balance indiscriminately for no reason.recently i recharge rs40 and next day in morning 9:08am my balance deduct rs35 without any reason. when i call to customer care executive the said rs35 charged for international call. but in my phone logs no record any number international number....
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V
Vivekdhote
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am facing terrible issue with idea cellular network.

Address:442406

Hi i am Vivek
I am faving a terrible internet and network issue from last ome month.
Th internet speed is not steady and its showing below - 114 dbm means its worst 4g speed . I already completed on customer care and on 198 three times but they told me to chek my phone settings but i m facing same problem.When i am in other city i face no such problem Same with other customers as well. So basically its yours internet and network...
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S
Shada afreen
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting incoming calls.its saying "this number does not exist" when someone is trying to call me

Address:Hyderabad, Andhra Pradesh, 500008

This is happening since last month i m able to make calls from my idea number but couldnt get the incoming calls from any network. Kindly resolve this problem as soon as possible because it is creating a mess in my daily worklife. I tried calling customer care but they couldnt connect me to my preferred language person and i couldnt get any help out of them. Its really urgent so please do it as soon as possible...
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R
Ruben Sharma
from Phirangipuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bogus offer activation

Yesterday 07/05/2018 evening I received a message from IZ-IDEA saying, your request for promo offer activation for Mob. no. [protected] has been successfully processed through Communication Id C[protected]; I had not authorized such a service activation. Kindly register my complain against Idea as I have seen here that this malpractice has been happening with a lot of other folks too and kept unattended many times on complaint with Idea...
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Viral Pushpavadan Desai
from Wazirganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data service not started

Address:Bharuch, Gujarat, 392015

Data service is not available to my prepaid number: [protected].
I have made recharge of rs 509. Not only that i have also made a recharge of rs 102. For which i have got the following message from idea. But even today there was no service. This us the part of the message from idea:
Dear customer, your concern for data service is registered and would be actioned by 28/03/2018 03:00:00 pm. Sr no.[protected]....
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A
Ashim Ranjan Bora
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid conversion not done

Address:Jorhat, Assam, 785001

I am from Jorhat, assam. Me and my wife are using idea postpaid for a long time. But we both applied our connections to convert from postpaid to prepaid more than a month ago. But till date our numbers are not activated. I have contacted the local idea office many times. But never get any positive response from the Idea officials. Please help us as these are our primary numbers and we are facing a lot of problems. The numbers are
[protected]...
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J
jitendra.suware
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge did not received

Address:Mumbai City, Maharashtra, 400037

On 6.5.2018, evening, i made recharge of rs.36 (36tt & 25/min for 28days), done online payment through axis bank but still not received any recharge. Below are transaction details:
Account no. Jitendra tukaram suware ([protected]) amountrs36.00transaction typedr
Transaction date07 may '18transaction descriptioninb/[protected]/idea cellular limited (Billdesk)/na

Kindly credit recharge or refund amount to my...
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Titu Anna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor behaviour of c. care person and shorten validity of recharged amount of 252 rupees

Address:760007

Sir/mam,
1) just now i hv called idea customer care via 198 at 2.59. Pm on 6th may 2018 regarding recharge of rs 252. I requeated the c. Care person to provide a ref. Id for this conversation via sms. But he cut the call in meanwhile. Showing a poor behaviour.
Ref. Id also not given after end of the call.

2) i hv recharged an amount of 252 rupees on this no. For the benifit of 51 days @2gb. Daily.
After...
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R
rahulchawda
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction from debit card and account bank balance but benefit not received

Address:Dewas, Madhya Pradesh, 455001

I am doing 459rs data pack from idea app but after selection of recharge i choose option upi for payment.. After upi it gives me option for enter vpa i entered vpa then it gives me requested for money message for approve or reject payment.. I am selecting an option approve using my upi app. Then my 459rs deduct from my account but benefit of 459rs on my number not recieve... Please check and refund my amount... My upi ref no[protected]...
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M
manish mandawat
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Sonbhadra, Uttar Pradesh, 324005

नमस्कार
मेरा नाम मनीष मण्डावत हे मेरा एक मोबाईल नंबर [protected] था जो पूर्व में मुझे प्रलोभन देकर प्रीपेड से पोस्पैड कर दिया गया हे कई म्हणो से में इसे प्रीपेड करने के लिए बोल...
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S
saideva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea 4g not working in mumbai for note 4

Recently i changed my network from vodafone to idea. But at the time of mnp executive didn't said that idea 4g won't work mumbai for redmi note 4 devices. But after sim activation and recharge he told me that 4g won't work in your device. Kindly do the needful as it is one of the good network in india i don't understand why idea wont support in redmi devices. Kindly take necessary action asap....
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R
rajeshrajput888
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have received much more e-bill

Address:New Delhi, Delhi
Website:[email protected]

I have received idea postpaid more much e-bill with notice whereas i did not use idea postpaid connection last 3 month. I have used only one month.
Kindly provide to me my ebill used by me.
Idea call center executive to sold me idea sim to said idea monthly bill only 199 with gst

My first bill is rs. 227 (Jan18)
My second bill is rs 757 (So high) (Feb 18)
My third ebill is rs.858 (March 2018)br...
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I
issac04
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim missing

Address:Indore, Madhya Pradesh, 452001

I lost my idea sim card last evening and would want to get it blocked within 2 hours. I've been using idea and trusted the brand hence a bit urgency would be highly appreciated. We understand the sensitivity of losing sim card and contacts number which has credentials attached. I would want to keep the impeccable history idea has maintained unquestioned. Please help!

Thanks...
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Chetan Mane1
from Wai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid conversion in pune

Address:Pune, Maharashtra, 411027
Website:www.ideacellular.com

I have maharashtra circle phone number. For the last 10 years, i am using this postpaid service. Now, i want to change to prepaid.
I approached 2 times to this store and i was told that, it is mandatory to buy rs 557 pack to convert to prepaid.
I am frustrated with their cooperation and planning to port it to other providers.

Idea store
Idea cellular ltd, shop no 9, ground floor, spot 18 mall, pimple saudagr...
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Priya Gupta Karodi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment and miscommunication

Idea cellular has filed the case on my name without any intimation on mail that the payment is due.
Directly police person calling and using abusive language "stating that we have notice on your name you need to come to high court now".
I asked him the reason, he didnt made me aware and given a lawyers number.

Lawyer also used very bad language like i am a criminal and after many a requests i got to know there...
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pmsk26
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea cheated me by changing plan by converting from prepaid to postpaid

Address:Bangalore, Karnataka, 560075

Hello, idea customer service representative called me and explained me the offer, then i liked the offer. One of their person came to my place and changed my prepaid sim to postpaid sim. When i asked them about the issue they took complaint and gave one number but there is proper response from idea not even from twitter.
I got calls from [protected] and [protected]...
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ADITYA ZOD
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

removal of mobile towers from our apartment terrace

Address:Nagpur, Maharashtra, 440024

I am resident of ashirwad nagar, nagpur. I live in 4 storey buliding on 5th floor of our building there are more than 5 mobile towers (Still counting) installed on our terrace rooftop from which the dangerous radiations are getting emmited causing health problems to residents members & families of our apartment. There are lot of kids and also pregnant women which are very keen to get affected by this dangerous emmited radiations. We spoke...
+2 photos
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Vardh97
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reactivate my idea no.

Address:Jabalpur, Madhya Pradesh, 482002

Dear sir/mam
I vardhaman jain. Using your sim card of idea of number +91 [[protected]]. I here to say about by deactivated sim card. As i am out of country for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,
Vardhaman...
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