Idea Cellular Complaints & Reviews

We are facing network issued related to idea showing network bars but unable to make calls, getting call failed regularly. Able to see signal bars when some one calls me they are getting out of coverage area.. Recently i complainted and i got a call from service centre i got a call that your problem has resolved. But my problem hasn't resolved. My problem was not yet resolved. They are not working on it and saying your problem is resolved....

I tried to recharge my number it has failed. Paytm shows successful but account balance is still zero.

I can't dial any number it keeps on repeating same irritating msg.

I am selecting my new operator as idea but it automatically detects it's old operator. It's very unpleasant experience.

Regards
Ravi...

I'd like to submit a complaint against idea cellular. I have a post paid connection with idea and had submitted a request to activate international roaming for australia in the end of jan. I was asked to deposit a refundable deposit of rs 3700 at the time to activate international roaming for australia which i did at the time, at idea store in indore.in mid feb, i received a bill which included rs 5000 pack for international roaming and since...

I used idea post paid plan of 399 last 8 month now i migrate in pre paid in idea so i have charge 278 for internet prorated over usage. Idea totally cheat people when we active plan then not tell about plan condition even when we change then also not give information about charge.
We know when generate bill amount. It's totally wrong with customer.
It's my number communicate with me
[protected]...

Hi i ported my number from vodafone prepaid to idea postpaid. But for activation i called two times to 59059 and both the times they told your number we are unable to find so plz try after some times. So afyer 5 minute i already tried 50 times at least but it was not connecting to 59059.

So now what should i do??? If i cannot call 59059 then it vl nvr b activate....

I have submitted my payment of 600rs in my idea no. [protected] on 19/03/2018.
Morning by my debit card of canara bank. My payment has been deducted from my account on that time but they haven't activated my number till now due to that my work is getting affected and by this reason i got a loss of rs70, 000 till now.
I want the company to recover my loss and activate my number as soon as possible....

I had ported my number [protected] to idea.200 rs was taken but i was lied that frc has been done and now situation is that my number is a about to get blocked in 7 days

Sim card was given by
1. Name: amit
2. Shopname :ramsha mobile visharntwadi chowk, pune, maharashtra, 411015
3. Agency name: tejas communication
4. Retailer name :prasun

I hope i dont have to provide any receipt because...

Customer care people say they have given waiver off but again bill is generated with same amount with no waiver off and force us to pay the bill. Idea is just gathering money and service centres do not have much information. And these customer care people cannot be reached again as you cannot call back on that number. Everyday they will generate bill and send it....

I have not requested for missed call alert service, still charges rs 252.50 are included in my march bill. I have got call from idea customer care and i replied that i have no required for this service still she activate and same day i have called customer care and tell him about this and he said that after bill generate we will waive this amount definitely and deactivate this service on same day but now i have requested for waiver but no...

Good morning sir i have recharged 22/03/2018 unlimited pack rs.149 daily 1 gb data calls unlimited then 23/03/2018 1gb data came 24/03/2018 not coming 1gb data. Please i requesting for u please give my data balance daily 1gb &calls also. This my problem. Thanking you sir. Don't coming data so i giving this complaint for your www.ideacelluar.com.(I check special offer message i took recharge for rs.149)...

Hello team,

This is regarding pathetic idea postpaid service.

Yesterday they have sent me 2 message on my vodafone number that:

Dear customer, your idea mobile a/c[protected] / [protected] due amount is rs.339 request you to make the payment to avoid legal action, for details call [protected]

But my "[protected]" mobile number was already deactivated and i have paid all bills in...

A massage is sent from my idea number and charges rs. 1. This massage was not sent by neither by me nor any of my family members.

I want to appeal from you to kindly check if any third party envolve in such illegal activities.

My idea number-[protected]

Massage received from customer helpline number-your last 1 call and sms deduction details are: 1) rs.1.00 charged for outgoing sms to [protected]...

I have recharge rs.267 through my internet banking vide my transaction ref no is igaddtmbu2 for rs. 267 on 21-march-2018. Amount debited by bank but still no balance came from idea & there is no refunded in my savings bank account.

Due to this i am dissatisfied and planning to switch over to reliance jio.

This will happens number of time & there is no auto check standard.

Please resolve immediately...

This is to bring to everyone’s notice that malpractices are being used by idea cellular india to get back the dues from post paid customers.
My wife had a connection with idea for last 6 months. I used to get inflated amount of bill for last 4 months. My last bill was pending of rs. 1100/- for the month of december. Some call centre executive asked me for a settlement at rs.600/-. I paid the amount. My phone line was reconnected...

Dear team idea

With the reference of the subject i am using no. [protected] from last 5 - 6 year but due to charged extra charges in my bills i was waiting to my request which is registered in your customer care, not received any response but cut down of my numbers incoming also, now because of my communication continuation i am ready to pay mu bill but customer care person says this no. Is permanent closed, so please reactivate...

Hello, i have used idea number before porting, i pay my last bill and additional amount of 260 as par my usage, after a month, idea send me a bill with remaining amount of 588, when i was ask to customer care they should talk with very rude and told me that your number was closed now, when i was paid my monthly rental as per company policy, whenever i want to move that's my choice, idea says when mnp was processed your all benefits are...

I am having idea postpaid connection mobile no. 81*593. Even after closure of connection company is continuously sending mail and doing phone calls for bill payment of rs.1000. They have also send notice of n. S. Vaghela advocate highcourt. This is totally harassment from the company. Idea cellular is adding the charges for the services not taken, and then harassing the customers for bill payment. Idea is now cheating the customers and harassing...

Because i've shifted to another state, i couldn't use my idea number for few months, so they allocated it to someone else.

I was using this number since last two-three years and when i called to idea customer care from another card (Non-idea) for complaining about it, then he was keep telling me that i am calling from the this number.

I mean how is that possible? I'm pretty sure that i was calling from another...

This is regarding the mobile number [protected], which i had applied to port from postpaid to prepaid on 13th july, 2017. The issue was raised from idea care center located in kalyani nagar, pune, maharashtra.

The person who was handling my issue asked me to pay a sum of 200 rupees on 13th of july, 2017 and asked me to wait for 4 days without using the sim. I waited for four days without using the postpaid sim, in between idea...

I have been with idea broadband for past 8 months and so sorry to say that i am very much dissatisfied with the current speed and also i am moving away from my current place, so don't want to continue it, can you help with the disconnection of service for this month.

Tried calling your toll free number: [protected]. But its never gets connected.

Please help me with the current issue.

Account id:...