Idea Cellular Complaints & Reviews

I was having mobile connection no [protected]. This no was mostly used for overseas trips n hence security of ₹2500 was taken by idea cellular. Most of the time voice service was not upto the mark. Billing was problem all the time. The personal service provided by the hub was just horrible. The worst was switching off the connection at odd hours of night on return from china. Was trying desperately for a cab n this happened as the driver...

Received a text today from idea that i downloaded some animation from nazara and was charges rs.100 for it.

Dear customer,
Thank you for downloading animation from nazara.
You have been charged rs. 100
Your balance is rs. 28.84

I have not made any such download. I was driving the whole morning and did not even surf the internet. Called customer care and they asked to check my download files,...

Hi,

It was a great mistake to choose idea because idea has worst customer support. There csr are behaving like government employees they don’t have any information and knowledge, they also don’t have any quality parameters.

I have registered a complaint on 6th march regarding misguided by idea store and idea closed my case without informing me. I called and spoke with csr vishal around 9pm on 14th march...

I got message from 51998 number. One message charge 3 rupees on my number in 2 time. I am not interested your service. So please deactivate service in my number ([protected]). It is happened two times dtd.30.1.17 (Which was not know to me at that time) and 2nd time it is today i. E. 22.3.2018 for text msg of hindi shayri.

Otherwise will opt for other service provider...

The sim card has not been working inspite of replacement from your retailer. iam unable to understand the reason for the same .the selection of network does not yeild results. there is no registration of sim in other mobile instruments also.

it is a porting case i had selected your service due to good service in my district but unfortunately it has put me in problem . the retailer says your sim is active but it is not getting...

Idea, team
Greeting!

Sir,
There is no network of idea companey in our area, so local people are upset! I want to put a tower on my land, if possible, you can contact!

thanks: yours faithfully
bhaga ram tailorbr...

Today, i went to link my phone number with the adhaar card and i was charged 20 rupees by the shopkeeper. Why was i charged? I want my money back. Kindly look into the matter as soon as possible.
Firstly, we have to go to the store and also they are charging us. This is not fair. I am really disappointed.
The address of the store is-

Sai communication
Plaza market, vasundhara enclave
New delhi 110096...

IDEA CELL BILL DESK – FRAUD DRAMATICAL CALLS

Dear Sir/Madam,

My ICICI Credit Card ( xxxx xxxx xxxx 2005) and SBI Credit Card (xxxx-xxxx-xxxx-4227)
has been misused by a fraudulent team today between 1:30PM.

The numbers of those frauds CALL FROM [[protected]] I have attached the transaction dispute form for your reference. An amount of Rs 21998.00 was deducted from the ICICI & SBI...

My Name is Vikram Patel.
My mobile no is [protected] ( IDEA)

I was received the following MSG fron IDEA on[protected]

"Dear Customer,
thank you for downloading Animation from Nazara.
You have been charged Rs. 80
Your balance is Rs. 0.55"

But I have not download anything. Inspite of that they charge Rs.80.00
Even I m not aware about "Nazara" till today.
br...

Sir,
I have idea cellular mobile no [protected], i wish to port my no to idea cellular company post paid to prepaid, when they put request to port, idea cellular successfully port postpaid to prepaid, i have clear all pending dues something 900rupees, after 3month i have received call from idea regarding bill payment 552 amout previous i have clear all payment so why 552 amout bill you charge. Imran ansari...

I ported my aircel network to idea in velachery branch and paid rs.229 as frc on march 2nd. But till now my number is not activated and getting very poor response from the store staffs. I asked my money back. But they are not responding. My aircel mobile is [protected] and have registered in banks and gas agency. I am unable to receive my otp since you are not activating my number. I waited for more than 20days. Still no help grom your side....

I call to (1963) toll free customer care number from my idea cellular number . They didn't listen my complaints and disconnect the call for about 3to 5 times today. I call another customer service number ([protected]) and also having same issue of worst response about complaints.. idea network have worst network speed and very poor service.this network is not good for our country......

Today means 20/3/2018 around between 1pm 1.30 pm, 100 Rs minus from my account without any reason.My number is roaming and silent mode never i touch my device today, but shown my display your call duration 18 second charged 100 Rs.it is cheating so many times i inform to customer care these complaint before....

I keep getting calls and mails from idea customer support asking me to pay bills for a connection i have discontinued some 5 months ago after making all the payments. Please find the below email.

— forwarded message —
From: legal mh
Date: tue, mar 20, 2018, 3:26 pm
Subject: lok nyaylay intimation! Idea cellular
To: [protected]@gmail.com

Notice. No.:- lok/apr/idea/37779br...

Hi,
I have raised a complaint against Idea but they are not responding, Idea has marked that complaint as resolved hence I am raising another fresh complaint now.

I have given all evidences of embarrassments in the other complaint. https://www.consumercomplaints.in/idea-cellular-unnecessary-charge-and-unethical...⇄

my name is pankaj vashishta. I have been idea post paid connection user...

Hello,
My name is uday kiran. S. My registered mobile number is [protected], i wasn't using the number for last 5 months due to some issues and didn't pay the bill as well. Surprisingly, today most of my relatives, friends and colleagues have received calls from a lady saying that bill needs to be paid in an hour or else i'll be dragged to the court. And the way she spoke was very rude and she even used vulgar words. I'll pay the bill...

I am facing issue with my idea postpaid number [protected] from saturday 17 march 2018.

On saturday morning, my outgoing and data services were stopped by idea. I called the customer care number they said my previous operator bill is pending and asked me to pay the bill and the services will get resume.
I paid the bill and submitted the payment receipt to the idea store in vishal nagar, pune. They confirmed that the service...

I wish to complain about your renukoot (Up) idea office.

I am complaining because they not activate my idea no. [protected] which is lying there from one month. To resolve this problem i would like you to kindly arrange to active my service as i already talked with them of rs. 179/- (Prepaid).

I have been customer maximum over 5 years, now i changed same it from postpaid to prepaid, but unfortunately i have to...

Idea is charging the roaming amount for service not provided at all.

from 2 months roaming is not working hence I sent email to customer care with issue. they are saying that in my area, there is no range. we have future plan there but now we can't do any thing. also they are not doing roaming charges reverse. in my email I sent then once they do charges reverse I will pay full bill till that time. this month I got bill with...

I ve recharged my sim with 179 rupees pack but my net is not working so i visited the universe communication the idea centre near my mobile world aundh. They didn't solve my problem. The workers were illiterate. When i showed my message that recharge is successful, so he read and was telling anything that this recharge is of 28 days with only 1gb. But in the message it was written that 1gb per day. The worker couldn't understand the sign...