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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
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Idea Cellular reviews & complaints page 249

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R
Reenu Benny
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g data issue while roaming

Address:560034

The idea 3g is not getting connected while in roaming in bangalore. The sim is not getting registered in vodafone network. Raised a complaint on nov 12 2017 and till now the problem is not got resolved. The customer care executives are not giving a correct response. So i went and asked in idea showroom two days. They are also not giving me a solution correctly. The unlimited pack of 696 which is valid til january 6 2018. The sim is getting...
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A
arora ekant
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unbilled amount exceeded

Address:Saharanpur, Uttar Pradesh, 247001
Website:www.ideacellular.com

I have a idea postpaid connection. My unbilled amount is 951 shows. I have not used. It shows that my unbilled amount exceed my credit limit but i have not used that limit as i am very well know that i am not calling so much. I have called so many times to idea care and on 198 complaining center but they are not helping me to shot out this problem, they only saying due to server down problem we are unable to process your query but pay the...
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R
rockingzombies
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my telecom bill and discontinuation of numbers

Address:Varanasi, Uttar Pradesh, 221010
Website:www.ideacelluler.com

I had paid the bill of rs.5431 via cheque number 781484 which is cleared on 14.11.2017 and on 15.11.2017 all of my numbers has been bared. As per the company i had not submitted the complete amount of rs.5431 against bill number upp[protected] dated :23.10.2017.

Where as in my books and statement the same amount is been debit from the account. Due to barring of the services my business and mentally i also suffering.
br...
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M
mahaan krishna
from Bengaluru, Karnataka
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unauthorised balance deduction

Address:Tumkur, Karnataka, 572101

I got a message this morning saying that i have subscribed for juice up and deducted 75rs. I have no idea what that is and i didn't even subscribe that. I called 198 and that customer care representative is arguing with me telling me they will deactivate it but the 75rs is non refundable. I thought customer care people are supposed to be helping not arguing or talking back. I'm a student and rarely recharge. 75rs is like 2-3 months charges...
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I
imchandan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

feeling cheated after being a loyal customer for so many years

I Really don't remember for how many years i have been customer of IdeaCellular, maybe 10 years or so. I thought to port out of Idea because i was being relocated. Before giving Porting request, i deposited extra 1000/- to my account so that my MNP request doesn't get denied my MNP request got successful and i was told that After my Final Billing on 12th Nov, i will get rest settlement amount.
on 12th Nov the bill is generated and...
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R
rahulbonde
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid not done

Address:Pune, Maharashtra

I am idea customer since it was at&t so got 3 add-on numbers for family. Since more than 11 years i'm using these numbers as postpaid and never had problem in maharashtra circle. Recently i have requested to transfer a number from postpaid to prepaid as my brother not using it frequently but wanted to retain it as it is shared all-over. First time it was not converted as application got rejected for jo reason as i have cleared all dues before...
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A
Abdul Aqeel
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction & customer care executive behavior

Address:Jaipur, Rajasthan, 302002

Today my balance dedection so I called to customer care I don't no what is the name of executive by
But my experience is very bad he is talking badly and disconnect the call I m shocked he said to me are you using mobile first time he is jesting really it's very bad experience I am shocked & thought is this the result to choose the idea...
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P
Praveen Pandey 1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number not working from last 3 days

Address:New Delhi, Delhi, 110044

Hi, my mobile number is [protected], recently converted this to postpaid to prepaid. I moved to canada recently, it was working fine when i came here i was receiving proper sms. From last 4 day there is no service on this sim, due to this i am not able to receive the otp and other required sms. This has 300 + balance. I spoke to idea care person and he recommended me to charge, so i charged my phone. But still the service is not initiated...
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M
manmohan696
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill related

Address:110091

Date: 15.11.2017
Telecom regulatory authority of india
Mahanagar doorsanchar bhawan,
(Next to zakir hussain college) jawaharlal nehru marg
(Old minto road) new delhi : 110 002

Idea cellular limited
A-68, sector 64, near fortis hospital, noida

Also at:
614, shop no. 2, club road, punjabi bagh, pocket 3,
Paschim puri, paschim vihar, new delhi, delhi 110063br...
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M
mayur shrikhande
from Bengaluru, Karnataka
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flash messages on iphone 6s

Address:Aurangabad, Maharashtra, 431005
Website:idea cellular

Dear team,
i have made recharge of 399 rupees, at the same day of recharge am really frustated from the flash messages regarding freebies left and u have left .. balance and all, which is coming on my screen on 3 to 4 sec of time,
i want to stop all this nonsense....
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H
haroonbinu
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nazara animation balance deduction

Address:695608

My balance 100 rs deducted for downloading animation nazara but i didn't download any. how the idea network deduct my balance. i need refund of my 100rs balance. idea network should take immediate steps to refund my balance. don't deduct unless activate confirmation given by users. refund my balance 100rs......
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A
Akanksha Ranade
from Firozpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of 215/- without my consent

Address:Jalandhar, Punjab, 144008

On 8th november 2017 at 4:07 pm, vas message has pinged me activating fashion world deducting ₹100/- without my consent and later the same thing happened on 13th november 2017 at 3:18 and 4:10 deducting ₹15/- and ₹100/- respectively. As i was never interested in these packs and also deactivated them, i demand my money to be refunded. Otherwise i am left with no other option to change my sim card.
My mobile number is [protected]...
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M
m_khakh
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number porting issue

Address:144201

Hello sir
I am using idea cellular network in my company corprate group as a postpaid customer, but i want to port some number to other network but all the request being rejected that due to pending of bills. My first request was on 21 oct but rejected due to pending bill new request on 07 nov still pending due to pending bill but actually bill is in negtive rs.-13. Now i talked to customer care they told us that your bill is negtive...
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S
Sumit Thokal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting promotional offer sms on dnd number

Hi,

My number [protected] is on dnd and still i am getting sms regarding offers in idea services (Recharge offers) daily.

I am also getting stock tips daily 10 sms from another source.

I have not subscribed to any other services.

I request you to stop these sms else i will escalate it further. To tri

I hope you will take it seriously.

Regards
Sumit...
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P
Prashant Bhangale
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong hidden charges in monthly bill

Address:Valsad, Gujarat, 396191

As everyone aware that in postpaid connection hidden charges charged in mothly bill. My bill generated today and i surprise that charges of rupees 483.02 usage charge after calling to idea care came to know that its data charge of 115mb data usage. I am using idea no since more than15 yrs so again as per last month complaint idea has to give waver of this extra wrong charges rupees 483.02. Otherwise force to change opr or trans in prepaid....
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P
Pintu1992
from Vapi, Gujarat
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validity of plans

Address:Valsad, Gujarat, 396 191

Dear,
today i recharge with my idea mobile Number [protected], for Rs. 403. as per call received from Company's care inform me that you get Unlimited Local and STD calls and 1 GB 4g Data per day, plan will be valid for 70 days.

My Issue That company give me validity only for 35 days.

Thank You...
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P
pnkj_parate
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction vas services amount

Address:411044
Website:www.ideacellular.com

Dear sir/ madam,

My name is pankaj parate. I was using my idea no from last 10 years back with idea as prepaid. Last 1 month idea activate vas services form his end without confirmation & when we called to customer center they said sir services are activated from your end. This is very irraculas. We are not activated any services but unnecessary deduct amount from a/c....
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G
Geebi
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not showing network

Address:Indore, Madhya Pradesh

From last 4 days i'm facing alot of problem as my sim card is not showing network and even incoming and outgoing call is not possible because of this, i'm residing in limbodi, phase 1, indore. Although when i'm going out of this area it's showing full network, please solve this problem asap otherwise i will have to switch my number to some other network...
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S
Sangam Patil
from Pune, Maharashtra
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no activated vodafone to idea sim

Address:Pune, Maharashtra, 411033
Website:Idea curomer care store

I have port my number Vodafone to idea [protected] but things is that Vodafone bill was pending I paid all Vodafone bill amount also idea remeaning bill still SIM not active
This thing going from last 3 months
I need a help on that matters

My optional number is [protected]...
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D
Dev Prakash Dwivedi
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaints regarding service support

Address:New Delhi, Delhi, 110042

I am using idea network since last four years. I lost my sim a week ago and visited idea store 4 times in a week. I received two duplicates sims from different idea store and they committed to resume my services with 24 hours but till now it is still pending. I contacted so many times to idea customer care but they are not responding well
I am facing a problem because it is my register no every where.
My mobile no is [protected]br...
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