Idea Cellular Complaints & Reviews

Dear sir,
Idea representative call me for portability of 299 std and local calls unlimited and per day 1gb dada even he has send me sms from [protected] (Mr balaji) dated 9 oct 17, so i did portability to idea. Now plan is active 350 & 1 gb data per month. Now representative mobile is inactive i had mail & call customer care no body look in out & not ready to do portability to previous operator. Below no is for portability.
br...

I have a query on my recharge - i did online recharge of rc 198 by selecting icon in online as shown in pic below. I don't know how it could deduct only 195 from my account and validity is changed from one month unlimited to 1 week unlimited as given in the next picture. I again tried to recharge by giving the amount manually and portal says that rc195 is not possible as shown in pic.
If rc195 is not possible in idea portal, if rc198...

I have taken idea postpaid corporate connection, 1 year back, and closed the connection 6 months back, with all payment done. However, i am continuously receiving messages for non payment of 522 rs and pay at the earliest to avoid legal action. I have contacted idea customer care, and the number mentioned in the message (Of advocate). However, nobody gives a clear picture of the same. The advocate whose number given, do not even bother to...

I have given loan to a man and he has stopped picking up the phone. Please find the address of the phone number [protected] and [protected]. Please send the details on my Mobile number [protected] via SMS OR email me at [protected]@gmail.com...

Hi, i have seen 398 offer (Unlimited calls and 1gb 4g/day for 84days) in idea app and recharged on 18th of this month. But i received benefit for 70 days only (I also attached snapshots for your verification). Immediately i called to customer care and asked for the reason and they said that wait for 24 hours and the benefit will be credited automatically. I have proof of customer care executive voice clipping also. On (20/10/2017) again called...

Sms detail - Idea

hello sir...im currently using idea and my no is [protected]
can u plz mail me sms details from 01.09.2017 to 23.10.2017..my mail id [protected]@gmail.com
plz sir its very urgent ...plzzzz send me hurry...
or otherwise many problems come in my life plz sir plz...so plz send me details of call and sms hurry it's my life plz sir plz
thnx a lot...

आईडिया मोहदय
मैं आप से कहना चाहता हू की मेरे यहाँ आईडिया इंटरनेट नेटवर्क बहुत ही बेकार है नेटवर्क बहुत
ही वीक होता है भूत ही स्लो भी चलता है आप से निवेदन है की आप इस परेशानी...

I have a postpaid connection with plan of 349. With addition to rs.349/- of plan it cost rs.70/- gst charges that total cost becomes 420 approximately... But idea is taking feature charges of 50 rs. Without notifying me or without telling what is this.. So i wish to complaint about soo... The idea should do this... Their executive told me that only 400 will be billed per month and convinced me to take idea card. Now its increasing amunt...

I became an idea customer in sept and soon after, i got a message that i have downloaded vuclip videos and i am being charged rs 25. Once the bill was raised, i complained about this since i had never even heard of vuclip videos - but they did not credit the money back.

As i was still fighting with them, i got a new message, that i am being charged rs100 for downloading animation from nazara - also something i have not used...

I got this notice from irshad ahmed. I am using this number since long around 2 years. But still getting bills. I have asked idea to close this number and i have paid 4400 inr last year as well asked them to close this no.

Every year idea is asking money for not using their services. Total 4400+2185 = 6585 given to idea company for not using their services.

Irshad ahmad
Advocate
C/o m/s. Idea cellular...

Sir,
I have done mnp from Docomo to idea.before my Docomo sim got deactivated I received a message from 1901 for tele verification of my idea sim.But sadly cannot connect to 59059.always it keep telling, this service is not available.what to do now.please help.
Thank you...

In July I got the wrongly charged bill, I raised the complaint on the same day but they haven't resolved that and again I raise the complaint in August even They said we will process. so I haven.t paid that and again I raised the complaint on that without any intimation Idea disconnected my no. I am using that no. from past 10 Years I need that back. I went to Idea store they were telling that we won't give u back....

I am idea user today form my mobile balance around 200rs money is deducted. Message comes to my number from 58010 and written there that"you purchased vip5 for zyapay. 30inr thank you! Support: [protected]@globalpay365.com".

Another message comes to me like "rs. 20.00 towards fortumo payment app on
[protected]:02 pm. Txn id :[protected]. Please contact [protected]@iappgame.com for any queries along with your txn id."

Please...

Idea sms :[13:25, 10/22/2017] +[protected]: dear customer, your concern related to sales/feedback is registered with us and would be actioned within by 28/oct/2017 08:00:00 pm through communication id c[protected]. Thank you.

Idea sms :[13:36, 10/22/2017] +[protected]: dear customer, you just interacted with vaishali. If you are satisfied with the interaction, kindly type "y" else type "n" and reply toll-free to this...

I'm idea user and my no. Is [protected] my balance have been deduced from 180 to 0. Without informing me and without my permission my balance got transfered to cg_payp_timwemmoney and to cg_payp_fortumopayments.
This have happened on 22 oct 2017 11:30 am. I have tried to call customer care about this issue within one hour i have called nearly 40 times but people from idea always said that all customer executives are busy call later....

Dear team,

I m registering complaint against idea cellular, they have deducted my balance 5 time without any reason, i called them twice to deactivate all the services & for dnd option activation, but they did not do that, in a daily bases i m getting msg that "you subscribe xyz services", i did not activate any service or any facility, even i asked them to return my balance amount which was up to 70rs, but they denied to...

Hi,

I had subscribed to idea connection on 20th september with below
Mentioned plan offered by idea 499.

Number: [protected]

30 gb data (1 gb per day)
5 gb extra

After activation of the this plan from last 1 month i am not able to use data properly due to low speed. I called several times to call center but found their executives irresponsible.
I complained (Complain...

Hi i have kept for safe custody for 2 month i was out of india i just reached 2 days late in idea store they have permantly disccounted my number. I was using that number since 15 years i can say that number was my identity.
I am not getting for 50 rs my postpaid sim how can get disccounted with my permission.

Number was : [protected]
Idea company is doing unfair with customers i been store also not giving peroper...

Not receiving network, call drops, worst internet speed, missing call because of your network problem. It was said jio provides bad services but let me say idea is gone worse can't even provide network properly, jio is gone too up its giving best services. If idea want to survive please give good services, or else all of your customers will get shifted to jio. Hope u r getting number porting requests from your customers. Solve it soon or...

The idea app showing me ul l and n calls and 1gb/day till 31 march 2018 @50 ₹ after that same will be at 300₹/month. But now they charging me of 349 ₹ for l and n and 50₹ for data. These details are not in the plan...