IFB Industries Complaints & Reviews

I consistently maintained my washing machine amc but last year it was expired and while i was between amc no one was visiting from service center and after that one person came and fix the problem temporary. Then again problem arouse and they are asking for money again. They are just looking for money only not providing the service.

My ifb customer id is [protected]
Owner name raghunath prasad
Email. [protected]@gmail.com...

Cooling is overall 0%
we are not satisfied with your service, we does not use a.c all the season
our room size is 10*10
bill no. 10014
bill name arman ji
shop name - DELIGHT ELECTRONIC

we are very disappointed
SO I HUMBLE REQUEST PLZ LOOK at THIS ISSUE ASAP
mob. [protected]
alt. no. [protected]...

I have taken the ifb top load washing machine and after 8 months it is giving noise while spinning. The washing machine is under warranty and i called the customer care to repair the same as it is under warranty,

The technician came and checked, told that one of the part needs to be replaced and hence ordered for the spare from his end as it is under warranty.
After one week got call that he is coming to replace the...

I am using ifb washing machine elena vx. One fine day the machine stopped turning on, we tried several time but of no use. We called up ifb service center as it was within the warranty period and we expected good service (As was told to us by the dealer). The service guy came after much haggling on the 5th day. He told us that the whole plastic front board will be changed. When asked about how it suddenly stopped working, we were enlightened...

Dear ifb service team;

The service representative from ifb-new alipore branch, kolkata visited our flat (Address : flat 10b, tower-3, diamond city south, 58 mg road, kolkata-700041 on 24th july and after inspecting the ifb dryer stated that he will visit and replace the "belt". We told him to replace the worn out belt at our cost
Since then, despite blocking our time never visited us for replacing the belt. They are...

Gentleman

With reference to the above matter we have purchased a dishwasher from above sited shop having following details:

1. Neptune sx-1 of invoice no:025549/24.07.17-ramadugula srilakshmi
Your aforesaid authorised dealer (Pai electronics-kukatpally-hyd and your customer care area manager also assured that the dishwasher will be will be installed on thursday (26.7.17) but even after repeated calls&followups...

We have been complianing for over 15 days for non functioning of our washing machine however to no avail. Ticket number is [protected].
Request urgent attention be given to resolve the issue.in case we don't hear will take it up with the consumer court.
Despite having received a call from the customer service to say someone will come and attend the problem by evening yesterday, no one came or even bothered to call. I actually...

Hello my name is vinod and have a registered compliant # [protected] with your service center on the 18th july 2017. Today im writing this in very deep regrets and anger that being almost 10 days i have never received a call or been attended to help resolve my issue.
The bearing of my elite vx 7 kg washing machine is worn out and needs replacement.
The customer support gave me the nos of the service center name prabu @[protected],...

Hi, i am getting pr5 error message in ifb machine which i am using, it is exactly 1 week my warrenty got over. When reached ifb service they charged me rs590 for just visiting the site. The estimate i have got from them is rs8000+ which is highly shocking.
Model number: sanorita (Sx) 6kg front load 1000rpm.

It is just 1week my warrenty got expired & i had to spent such a huge amount for this. The cost of machine was...

Ticket no.[protected] dt 22/7/17. Power supply come to panel but machine not working complain was closed with out repair. I was informed by sms that due to"closed door" coplaine was closed. Actually tech not visited site. Ur ahmedabad team mr mayuresh thakre ([protected]) mr. Mehul patel ([protected]/222) and mr. Chintan bhavsar ([protected]) not lifting phone. Toll free no says that we have forwarded complain. Machine not repaired till date....

I raised a request on 6th july stating that my ifb senorita plus is not working due to touch screen issue. Next day ifb executive visited and said buttons have become hard to select and run the machine and suggested spare need to be replaced. Next day he closed the ticket. Surprisingly, i have never seen any buttons on the touch screen device. So i raised another request on 11th july. This time no one visited to examine what happened and...

I have a IFB washing machine. The washing machine is not working properly. i am repeatedly complaining to the local service center at bhubnasewar to repair the same . But their response is poor . They have still not repaired the washing machine.
My address is 501, Block 2, Club town, Chandrashekhar pur, bhubaneswar .
Mobile number - [protected]...

Hello,

Our registered mobile no is [protected]

We have lodge the complaint against non-attending service request of washing machine. We have taken 2 year AMC and receipt of the same attached herewith for your information.

But as per disussion with Branch manager of ahmedabad area our taken AMC is not showing in system and as per system we dont have any AMC.

As per attached bill copy...

To who so ever concerned customer name g h pai complain no[protected] after regular calling ur service station in porvorim there has been no progress in my complain regardg my dish washer atlast i had to use our online service to put on deaf ears. Im haveg an issue reargd replacement of a part even though it factory being in goa cant make the part avilable. I'm so fed up with ur company and the way ur service is makes me think of puting ur...

I have a washing machine in which some problem arises. Called the service centre of jodhpur, he came n said tub would be replaced without seeing the facts. We agreed, later he come after 3-4 days and open the full machine and we got to know that only bearings hv to be changed but the service man insisted that replace the tub. And he went without assembling as the reason he gave that he doesn't hv proper equipments right now. How unprofessional...

Personal customer code 1405693
G. Venkatesa perumal
Flat g2 sai lakshmi apartments
No.4 thanigai street
Rajaji nagar villivakkam chennai 600 049
Waranty expiring 01.12.2017
Senorita dx machine 011802
I am not happy with the service people who are attending the machine. They are interested only in selling your products.
They are not giving satisfactory answers.
I request that a...

Dear concerned,

I am chandrakanta mallick highly dissatisfied with the service of ifb.

I have purchased a front load washing machine model elena aqua 6 kg 800 rpm. I am a loyal customer of ifb. I am already purchase a microwave of ifb brand also.

Despite of numerous and repetitive follow ups your engineers are unable to resolve the issue. My ticket no are [protected], [protected]

The...

Terrible after sale services by ifb. The service providers have their own condition to be available to chk the machine. Also, within a span on one montb my machine concked off. No reponse from them. Struggling to get a tecnician.in frustration when i said i need ti return the machine then they became active and understiid my problem. Agreed to send the tecnician on sunday "off duty hours"as per my request. Now, firat of all the cordinator...

Ticket number : [protected] (Ifb ticket number)

Dish wash is not working. I bought it from bajaj electronics, hyderabad.
Two months gone, but issue is not resolved. Nobody is responding.
2 technicians came and said that pipe is not proper. So they changed the pipe. But still issue was not resolved. Then they said that one part is missing which is not in stock. They assured that within a week, will be done. But...

Dear sir,

I bought a ifb senorita sx 6.5 kg washing machine recently. It was working properly for 5 months. After that it has stopped spinning and i am getting "taco" error code. The ifb technician who attended the complaint also does not know the meaning of this error. Can you please explain what does this error code mean and what is the repair action required.

Thankyou...