IFB Industries Complaints & Reviews

I've been using a senator dx model washing machine for the past 9 years.
In february 2017 owing to technical issues we've had to change parts to the tune of 5000 rs.
Ever since, the machine displays an error message e7. Repeated visits by the service engineer has failed to rectify this problem. The machine resumes its cycle if i power it off and then switch it back on again.
But recently even that failed to work. I had...

A lot of noise during spinning . Complaint already registered on 7 august .Ticket no[protected]. No action taken so far . Spoken to toll free many times. Poor response.Today I spoke to the area manager, he assured to respond within 10 minutes, but no response even after 8 hours, the complaint is not resolved even after 11 days...

There is no power going into machine. I lodged the complaint with toll free customer care. He gave me the ticket number and said complaint would be resolved with in 24 hrs a technician names sahoo rang up on 17.8.2017 at 3.30 pm and said i will attend to your complaint after rain stops but did not came, then again i called him, we negotiated that he would she trouble today at 9 am, as i was to leave for office 30 km away. I phoned him, he...

I am using ifb appliances from last over 10 years now. Have covered them through amc regularly.

28th july, 17 have called up the call centre toll free to lodge a complaint. The complaint was raised against complaint no [protected]..

Visit 1 - the agent visited after reminders and did not carry sufficient tools etc, so promised to come next day. This was 6 in the evening.

No visit for next 2-3...

Useless zero service from ifb. My washing machine is not working since last 15 days. First of all they did not attend the complain for three days inspite of my calling them repeatedly. They didnt even care to contact me from their side. After once attending the complain, they were again irresponsible for the spare parts to be replaced, which they said would be done in 3-4 days. This took 8 days to be done after my calling them hundred times....

I have bought a ifb washing machine was delivered on sunday 12th of august 2017. I booked the machine through flipkart and while delivering the machine they have not sent any labor to carry the machine to my house. Lastly i had to myself carry the machine to my house. I was not informed to raise a ticket for installation. On monday 13th august i raised a ticket with the customer care but since past four days i have logged in a ticket for...

Hi ifb team,

I have been facing water leakage problem in my washing machine (Ifb 7 kg fully automatic). I have raised my complaint three times, but still i am facing the same issue.

When i contacted your service provider nilkant - [protected] and yogesh - [protected] regarding the same issue, they talk to us very rudely. Instead of solving the issue they behave very badly to me.

I am requesting...

My complaint number is [protected] 07/08/2017.
Both items are under a maintenance contract.
I am leaving for a short time and needed to know my appliances were working properly so the staff would not have any problems. The dryer worked on low heat. The dishwasher had both the salt and rinse lights on and did not seem to be washing well as i had to put it on twice to get the dishes clean. The dryer overheated and i was concerned...

Sir, i have purchased ifb washing machine elina aqua 6 kg and it is under warranty period. Machine became unserviceable on 06 july 17, and was attended by ur representative on 19 july. It again stopped working on 21 jul and was attended on 08 aug. On 09 again it becomes unserviceable. First time program selector was not working, after that they found electronic panel faulty and was replaced. Now door is not getting locked since 09 aug.in...

Had purchased a new washing machine 3 months back and it has been malfunctioning every second day..

First it started overflowing from all sides and made a flood out if it in he full house.. And later started working on its own..

Now recently it just stopped working and givibg error called taco.. Placed a complaint with the your call centre with service request [protected] on 12th august. Your person visits me...

I have a 6 kg senator front load washing machine, rmn-[protected] year of purchase - 2008
My washing machine is not completing the wash cycle. Lodged several complaints on toll free number. The service engineer attended the complaint after 7 days that to after several reminders to the local ifb rep at visakhapatnam, gajuwaka centre.
As i was told the problem is with the machine timer. The service engineer and service centre incharge...

Complaint no. [protected] register on 23rd of july still not solved our machine shows dper error and stops in between daily we are calling customer care center they say technician will come, same answer from 23rd nobody came my problem is not solved. Very bad customer service of ifb we have sent email 2 times talked to branch managers or regional manager 2 times kindly silve the issue...

I have been complaining about the faulty refrigerator for almost 5 months. After few calls to manager Jeffrey [protected], he promised me refund because problem cannot be fixed.
Now its been over a month since he promised me refund. Everytime i call he has lame excuses like my manager is on vacation.
I dealt things with lot of patience. Come on its been 5 months. If they can't fix the problem or refund my money, they should...

Hi Team

I have purchased a TL serious Washing machine.

And its totally damaged from the first day, not working. So please help me to replace the Washing Machine.

I have also raised Ticket [protected] on 5th August but the technician not visited to check the machine since last 10 days....

Dear team,
Engineer mr manoj from reliable service, bhiringi durgapur have attend the service call on 13/07/2017. The microwave oven was not functioning properly i. E issue in board and warming of the food was not happening. Mr. Manoj said issue in fuse and board. He take out the fuse and said he will implement it and check the board on the next day with fuse and he connect the two wire for temporary functioning. He take the service...

I have a five year old ifb washing machine. The machine was running perfectly when we noticed water leaking from the bottom of thei machine. There was no other problem and the electronic panel did not give any error message.
I lodged a request for service from ifb customer care who registered my request[protected] and sent a technician (Form a franchisee and not company). The technician was in such a great hurry that he did not...

I have a five year old IFB washing machine. The machine was running perfectly when we noticed water leaking from the bottom of thei machine. There was no other problem and the electronic panel did not give any error message.
I lodged a request for service from IFB customer care who registered my request[protected] and sent a technician (form a franchisee and not company). The technician was in such a great hurry that he did not...

I have an AMC for Maxidry 550. AMC ref - D[protected]. It stopped drying clothes and the noise from the dryer was a bit louder. Complaint lodged on 9th AUG. It was half recorded as 'machine making noise' !! No resolution till date - 14th AUG - despite repeated reminders to the company customer care numbers and the dealer. Standard response each time.. will check and revert; will get it done as soon as possible !!

Companies...

Dear ifb support,
I have purchased ifb front loader washing machine model : senorita aqua vx 6.5.

At the time of installation ifb technician noticed water inlet magnetic volve not working.

Service technician suggested to change magnetic volve and make machine in working condition but i want detail test report of the machine.
Details as follows.
Sr. No.[protected]
Date of...

I have raised a complaint regarding my washing machine filter, no one is responding, they say we will order your product and it will reach in chennai, but no one is taking responsible, complaint number follows
1.[protected] - 23.05.2017
2.[protected] - 06.06.2017 (escalation - E190975)
3.[protected] - 14.07.2017
4.[protected] - 18.07.2017

Today i have call to toll free they advised me to call M.priya...