IFB Industries Complaints & Reviews

Its been almost a week that i registered a complaint. No technician has come yet. This is the ticket number [protected]. Every time i call the service center, the only thing they say is your issue is prioritized and they have done it thrice but none came.
This was not expected from ifb even when it covers the warranty period. I hope you would change my mind by taking the issue into consideration....

A piece of junk in the shape of ifb washing machine bearing model ifb wm top loader tl65rds aqua was bought on january 13, 2016 from kalpana digital world located at 1/10, 12, main vikas marg, lalita park, laxmi nagar, delhi - 110092.
Since then, more than 15times we have made complaints. Till today, the problem exists. First of all, technician said we need stand which keeps the machine balanced. We bought the stand for inr1, 400,...

I own an IFB dishwasher which is troubling me with the wsh cycle interruption.Inspite of repeated complaints for the past 3 months there is no response from the service team.Once a technician visited, and said a certain part is to be replaced and left .he didnot turn up till now.I have an AMC more over which is an absolute waste of money.totally hopeless service. donot take AMC and waste ur money....

I have been using ifb fully automatic washing machine and somehow the door glass of the washing machine got broken. I lodged a complaint with the ifb customer care and was assured that the part shall be replaced in maximum 7 days but it been more than 21 days and still they are not sure when the required spare will be received.
I never expected such a bad service from one of the top manufacturers of washing machines. I today feel...

My self jayant ingole from nagpur maharashtra, i purhase the ifb machine 2yrs ago now it is in warranty, within 2 yrs i have face 2-3 problem and resolved by the service dept. Of ifb now there is problem of display pcb (Door open msg) and it is pending from last 20 days. There is no proper feedback from the any service dept. Of ifb and not even they pick the call when we call them. Please do the needful my complaint ticket is [protected]....

Hi,

Here i give you my ifb complaint no - [protected]. These are ifb customer care numbers[protected], [protected].

I have bought ifb washing machine from its local authorized centre saurashtra tv centre. As my washing machine having some fault and i have registered complaint on 28th july 2017 to ifb customer care for repair. Still they have not repaired my washing machine and i did not wash my clothes since...

Sir, i have lodged my washing machine complaint on 24 jul 17 and m/s apex care service provider at chennai attended the defect. But while dismantling the machine on 24 jul/02 aug 17, the service engr mr manikhandan lost the plastic knob of programmer and till date he has not turned back to change the knob which inturn made machine non ops. My machine is under amc since may 16 for two years. As per amc, the defect needs to be rectified with...

I bought a microwave oven (Model no:-mwo23bc4) from exult agency pvt. Ltd. (Joy electronics) burdwan, west bengal on 26 th december 2015. But after 1yr 6 months the circuit board of the microwave oven became defective according to ifb service center mechanics (Burdwan). The cost of replacement of the circuit board is rs.3200. I request you to look after this fact as the product become defective after warranty period of product i. E. 1 year...

I had purchased washing machine tl-sdg 8. Kg aqua model on 9 july 2017 but its panel showing problem in operation after 3 days, i had file complain so many times but the service department not solving my problem properly, online complain ticket no. Are [protected], [protected], [protected], [protected]. But the problem is still same.
I had already talked with ifb service area manager ms. Karishma (Contact no.[protected]), mr. Rehan (Contact...

Door not opening in front load washing machine. We tried it after switching off the machine many times, but still the door is locked. We tried call the customer care number but no response. Someone please respond to the complaint. I tried to call some customer support number in chennai from ifb. The person just told me if the machine is under warranty, we cannot do anything. Please call to toll free number. When people believe so much in...

The service from ifb is worst. I have registered complaint before 10 days and still no one coming to repair it. I followed up 10 time and now they are saying register new complaint. This happened 4-5 time. Very pathetic customer service by ifb. Complaint no :- [protected]. Date of complaint 31 july 2017. Machine is not working state. When i will get service? I tried to reach region head but is also not attending call...

Dear sir,
My name is nilesh radadiya. I live in rajkot city. I have ifb washing machine for last 5 years. Before 45 days my machine started to make noise. So we complain it and one company officer came to check the machine and said us that the bearing and drum need to change. I will change it in a week. This will take a week because we have to bring parts from ahmedabad. Then after a week i call he said that parts has not been brought...

I am seriously fed up of the customer care service.
I have registered the complaint regarding not working of my microwave and its been 3 weeks... The repair services have not been given... The person regarding the product do not answer my phone and are not willing to take any action...
In future i wud never buy any ifb product n wud recommend the same to my relatives n friends..
They charge money for just checking the...

Every bad response from technical problem solving department.

I had raised a complaint with them (Complaint No. [protected]). I got a call from this technical person a that he is coming. Unfortunately, I was in office at that time, and suggested him to come home at 5PM on the same day. He mentioned that he will come by 5PM or 9AM next day. But, till now no response. I sent him SMS stating my details, how to reach and all. But...

Dear Sir,
I bought the above mentiond microwave oven in may 16. There was a defect reported in the samw on 30 Jul 17 that no heating was happening. I registered a complaint at ifb customer care against complaint no [protected]. The engineer visited on 31 Jul 17 but was not carrying any spares. The faulty components suspected were diode and capacitor. Without any solution provided he took a service charge of Rs 354, seemed like he came...

My microwave stopped working since few days back. We lodged a complaint for which we got complaint no. [protected] and were told that somebody will attend within 24 hrs. Nobody visited since then and the cheat technicians of the cheat company showed that the door was locked as a reason for not showing up. These people think we are crazy? They didn't even visited. Really disgusting and disappointing service delay. If they can't handle their...

Our stabilizer is not supporting. The moment Ac is started, the stabilizer starts producing 'beep' sound only from yesterday. The date of purchase is 5/6/2015 ....

Respected sir/mam

Hello
My washing machine door's lock broke while removing clothes. We complained the ifb service person. I think that they took more money for just repairing a door lock.in the bill they wrote 480 for door lock and 575 for s/r/c. I'm attaching the bill also with the complaint. Kindly look into it and respond as soon as possible.
Thank you...

Hi,

I registered a complaint (Reference number : [protected]), with my registered mobile number xxxxxx4073 on 1st august 2017.

It's been more than a week now and my complaint has not been resolved yet. I am tired of connecting to your customer care and service center, and even today (8 days after i first logged my complaint), i have not received an satisfactory answer neither from your customer care nor from...

Main nai 15/8/2016 ko washing machine purchase kiya tha
Jo last 22/07/2017 se as on today bandh pada hai aur pata nahi kitne din band pada rahega, koi proper helpline no nahi koi proper guide nahi complain no [protected] uske 6 days baad again complain no. [protected] than koi banda visit kar ke bolta hai aapka pannel main water gaya hai aap ka warranty nahi chalega aapko naya pannel lena pade ga jis ka cost 3500 approx hoga??? br...