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IFFCO Tokio General Insurance Complaints & Reviews

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Last updated Apr 12, 2024
Complaints 189
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IFFCO Tokio General Insurance
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IFFCO Tokio General Insurance Phone Numbers

Toll free
1 800 103 5499
34
21
Phone
+91 12 4428 5499
20
21

IFFCO Tokio General Insurance Website

IFFCO Tokio General Insurance Head Office Address

IFFCO Tower, Plot No. 3, Sector 29
Gurgaon
Gurgaon District
Haryana
India
122001

IFFCO Tokio General Insurance reviews & complaints page 4

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G
Gavy TooR
from Kaithal, Haryana
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accidental claim not received

Address:Fatehabad, Haryana, 125120

Hello sir
My car number is - hr23g2158
My policy number is - m7656074
My insurance company name - iffco tokio
Name - resham singh

My car damage in road accident 12/7/19
After that i register a cliam in iffco tokio and surveyor complete survey 17/719.
According to company this claim is not cashless and company pay in my account with in 3 to 7 working days.
Today is 7-8-19
But...
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Address:Vill Post Farida Pedat, Firozabad, Uttar Pradesh, 283152

Thanks for your mail.

Please note most important issue as below -
1- this vehicle is meant for disabled customer so this need priority basis services as we have extremely restricted mobilization because of disability.

2- i had written that madhusudan vehicle had disregard and rejected claim of iffco tokio general insurance company and i need service at firozabad district so please arrange for prompt action...
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M
Mithun thakre
from Mumbai, Maharashtra
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my vehicle theft but claim not give me

Address:Ward no 2 near bindeshvari mandir bhatera chuki balaghat ( mp), Balaghat, Madhya Pradesh, 481001

My vehicle theft from balaghat (M. P)
Dt 08/6/2019
Policy no - m3737390
Claim no - 1-14270ywf
Veh. Regn. No - mp50mq4241

My vehicle is properly parked and locked in parking area.
Thief stole my vehicle.

All the detail are provided to surveyor
And also summit
1. Police fir copy
2. Vehicle 2 no orignal keys which is provided by bajaj showroom
3. Orignal...
+4 photos
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S
Shiva8739058199
from Bijnor, Uttar Pradesh
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claim delay

Address:Bareilly, Bareilly, Uttar Pradesh, 243001

Dear sir
Mera bajaj maxima three wheelar hai..
Jiska acident ek mahine pehle ho gya tabse bo agency per khara hai claim k liye insurance wale delay kr rhe hai claim k liye kabhi photo ka drama kabhi kehte aaj yeh holiday aaj kuch hai kal kuch hai..
Mera three eheelar emi per hai ab aap btaiye me emi kha se pay kru...
Aur koi jyada damage bhi nhi hua tha...
Bajaj up25 dt1220
Bareilly 243001
[protected]...
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J
jayjgbbcorp
from Mumbai, Maharashtra
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to calming insurance

Address:Anjangaon surji, 444705

I mr. Arun ramkrushna choukhande, policy no. Itg/82619868 wants to claim the insurance for accidental damaged broken bumper of my car. Acoording to your employee the claim isn't be proper but when i did the servicing that time the bumper was dislocated totally as its lock was broken. As i completed all the required procedure for the insurance claim along with the photos of the accidental damage part, but your employee aren't taking care for...
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Address:H.NO. 10783, Deshraj Colony, Panipat-132103, Panipat, Haryana, 132103

I have submitted a claim file about 2 months and 15days ago of amount 9000/- against policy no. M1245833, but untill i have not received any acknowledge (E. I message/receipts). I had already handover claim file to mr...,...[protected] but not any response given by customer care ([protected], [protected]) or person of the company and asking again & again for renewal of policy. I totally frustrated....
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S
Sandeep Baniwal
from Noida, Uttar Pradesh
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claim registration

Address:Vill tepla ambala cantt, Ambala, Haryana

Sir I have intimate my claim yesterday on motor policy insurance but surveyor not reputed till..I intimate on toll free number and also on inshelpford portal on policy no 66008758
Please generate my complaint about this and arrange surveyor reputation as soon as possible. I am very dissatisfied with service of iffco tokio motor claims department......
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P
Pratik17519
from Ahmedabad, Gujarat
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payment debited but policy is not given

I have recieved a msg from iffco tokio for policy renewal. When i open their link of renew polucy which i got from mesaage and made a payment. My money is debited but they didnt give me a policy document. My vehical number is gj09cu5171. When i opend their link they send it shows your policy already renewed but i didnt get a policy document. I have tried to reach them so many times at their website on live chat but on one is there and i also...
+1 photos
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A
Ashishvish123
from Bithur, Uttar Pradesh
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cheap staff, services and claim issues

Hi all,

I work with a reputed bank in gurgoan and its been more than a week i got my car back the person at pasco and iffco tokio gurgoan sector 17/18 had made my time hell. Even the claim was not given for my tyre! And the iffco tokio representative mr saket had behaved very badly in call. He was not ready to listen and not accepting my claim. I had an accident with scooty which ruptured my front tyre and body a bit and this...
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J
Jyotbhatt
from Rajkot, Gujarat
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policy document not received

Address:Ahmedabad, Gujarat, 382415

My old two wheeler policy no. Is 1-nicmrdm.
Registration no. Gj01jg6597
Chassis no. A88177531
Engine no. E5209052. I have renewed this policy the details of transaction are as under:

Policy quote id: 14398367
Policy no./reference no. 1-z41byc6
Amount: 1342.67
Date of payment: 27th january, 2019
Bank payment transaction i'd: 428537

Customer care executive is not...
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V
Verma.lucky664
from Sarka Ghat, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done for renew policy two wheeler but not getting policy details

Address:Kangra, Himachal Pradesh, 176031

I have purchaged insurance through your web site . And payment also made through credit card on 6/2/2019
But when i have inquired about it your coustmer representive said payment not made. My money has been debited from my account. Of Rs 1831.23 .
Last digit of card are...3120
Now tell me what should i do.
Plz look at this matter
Vechile no hp834848
Gaurav
[protected]
[protected]...
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R
ranbi
from Pilani, Rajasthan
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two wheeler policy not received

Sir, i balwant singh village danoa po-baroh teh-baroh distt-kangra applied online for two wheeler vehicle insurence. The amount deducted my account vide no 00000xpeubur 258059 dated 15 nov 2018 but the copy is not received so far. You are requested to submit the copy in mail id [protected]@gmail.com at the earliest. My vehicle no is hp-940801 and date of insurence is 15nov 2018.
Thank you...
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Address:New Delhi, Delhi
Website:www.iffcotokio.co.in

I have bought iffco tokio car insurance under zero deprecation policy & paid premium as per there proposal to his ahmedabad office representative,
I have purchased this car post march 2017 from agent & i was not aware about what was the 3 year before car policy history, since i have checked previous year history only,
While offering policy form iffco tokio they have cheeked all my past history since they have all authority...
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C
chetanmoradiya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not accepting claim

Address:Gandhinagar, Gujarat, 382421
Website:www.iffcotokio.co.in

I met an accident on 4th january, 2018 with car. I had just recently transferred RC book name from my cousin name (DhavalKumar) to My Name (Chetankumar). Updated RC book is delivered at my home around between 12 December to 14 December, 2018.

On the accident day, to register accident claim and to get right claim information, I had first called (4th january 10:42 AM) in customer care to check that shall i am eligible to get...
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V
Vijay Khetan
from Rajura, Maharashtra
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mediclaim policy not renewed amount debited from bank

Address:444005

Date of transaction 19/12/2018
Time of transaction 20:48 pm
Amount transacted 25000.66
Bank state bank of india
Reference number : igaezsnoh8
For renewal of iffco tokio mediclaim insurance policy
No confirmation recevied from iffco tokio sms or email and the policy not renewed
Amount debited from bank account
Savings bank last 4 digits 3211...
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A
abhishekv3
from Gurgaon, Haryana
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claim issue for policy no 66000963

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.iffcotokio.co.in

Dear sir/ madam,

I have insured my ford ecosport up*5466, through iffco tokio full cover policy number 66000963.

On 3rd dec around 8 pm i met with an accident, while i was travelling from etawah to noida [up], somewhere near to tundla crossing i lost control on my vehicle due to sudden burst of front left tire and it rammed into the trolley parked on left side of road. There are damages at the front side of...
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A
ajay_luna
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding claim of phone insurance

Address:Gurdaspur, Punjab, 143521

It is requested that my phone screen damaged related claim documents submitted to bajaj fonesafe cpp on dated 09.10.2018 and these documents were forwarded to iffco tokio general insurance co. Ltd by the bajaj fonesafe on dated 18.10.2018 and they say to me that under 28 days working days my claim will be solved.
Moreover, it is requested that today after 51 days, my claim payment has not yet been released....
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M
Mandy K
from Dharmsala, Himachal Pradesh
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claim settlement and amount refund

I have claimed iffco tokio 2 wheeler insurance on 18th oct 2018 through bajaj, the claimed amount has not been refunded in my account till yet and the company claims the amount is refunded in 8-10 days. This gives a negative impression of the company to me. I have called representatives several times and each time got the same answer that the amount will be refunded in 7 days. Very poor service by iffco tokio. I will never recommend iffco...
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S
sksingh1239
from Allahabad, Uttar Pradesh
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tax evasion and fraud practices

Dear authorities, i took one motor insurance policy ref. 89830181 from iffco tokio for which i have been requesting them to issue me evidence for tax submitted to the govt. Authorities. However, there is no response from their side. Further there is data mismatch in renewal policy ref. M2804075 and old policy ref. 89830181. This is highly improbable in server based renewal system and i doubt that this may be a case of tax theft and wrongful...
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V
viveshsood
from Delhi, Delhi
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failure of services

Address:Mumbai City, Maharashtra, 176061
Website:www.edelweisstokio.in

I have taken a life term insurance from edelweiss tokio on 15.11.2018 of 1, 00, 00, 000 having a premium of rs. 13, 822 annually which i have deposited on same day along with application form. Further they have fixed my date for medical on 17.11.2018 at 10:00 am for which i have appeared to concerned doctor at 10:00 am and my medical was done at 2:00 pm (So i lost my whole day).
Sir later on 22.11.2018 afternoon, they sent an e-mail...
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