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IFFCO Tokio General Insurance Complaints & Reviews

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Last updated Apr 12, 2024
Complaints 189
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IFFCO Tokio General Insurance
Customer Service Contacts

IFFCO Tokio General Insurance Phone Numbers

Toll free
1 800 103 5499
34
21
Phone
+91 12 4428 5499
20
21

IFFCO Tokio General Insurance Website

IFFCO Tokio General Insurance Head Office Address

IFFCO Tower, Plot No. 3, Sector 29
Gurgaon
Gurgaon District
Haryana
India
122001

IFFCO Tokio General Insurance reviews & complaints page 8

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B
bhakunirs
from Agra, Uttar Pradesh
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Policy

Address:Nainital, Uttarakhand, 263139

I have done renewal of my 2 wheeler in may 2016 for one year on line. Pl, send it
By e-mail. The details are as below.
Name-raghubir singh, s/o diwan singh.
Address-panchsheel colony mukhani, kaladhungi road haldwani uttarakhand.
Pin-263139.
Mobile no-[protected].
Mail [protected]@rediffmail.com.
Vehicle no-uk04m4876.
Pl. Do needful to send my policy at my mail.
Regards
Raghubir...
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M
meenal1209
from Gurgaon, Haryana
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Mr mandeep kharab/mr mukesh regarding the car insurance

Address:www 001

Myself deepa rautela I have a 0 depth insurance but company is not giving me the claim nd in the other misbehave and said that i m telling lie I have all the proof that my car car was ok before accedient but they said said it was before accedient nd we cant give u the claim of left side there surveyor mandeep kharab is so harsh in talking nd said i ll send u pics of car that it damaged before but he didnot send his senior officers mukesh...
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Address:Thane, Maharashtra, 400607
Website:www.consumercomplaints.in

I have already made you a complaint regarding non payment of full claim amount. Sir this is to bring to your notice that your employees have surveyed the car after accident and given the approval. They have agreed to make full payment of service center bill. But now when the time of payment comes your company denying to make the payment.
The reason they are telling is there was some previous damage, but which is not true. If there...
+1 photos
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V
vinnizz
from Vadodara, Gujarat
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Rejection of health claims

Address:Surat, Gujarat, 395007

This is to inform you that I am continuing my health insurance policy since last 15 years and this year when my father Surinder grover, met with an accident, they refused the reimbursement of the claim amount stating that the treating dr. Has mentioned that MR. Surinder grover was under alcohol abuse.
I have submitted a request with the company on the letter head of the treating dr. In which the dr. Clearly mentions that there was...
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C
charan dharmaraj
from Chennai, Tamil Nadu
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Claim amount not issue

Address:Coimbatore, Tamil Nadu

Dear sir,
My policy no is 52565440, we submit medical bill along with claim form in 22.08.2016. But till now we are not received claim amount. How many days required in your process. This is too much delay in your end, kindly proceed my claim amount.

Regards,
C. Dharmarasu,
461, c maruthamalai road,
P. N. Pudur,
Coimbatore,
Tamil nadu-641041
Mobile:[protected]...
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Address:600032
Website:google.com

Your insurance surveyor(mobile no [protected]) at chennai guidy ABT Maruti work shop (my car repair ref no JC[protected]th sep 2016) complaining that my driving licence with LMV A/R-NT (expire date 09/05/2019) not valid for driving car, valid only for three wheeler driving, hence he is dening my car accedent insurance claim submission, he wants me to get letter from RTO/TAMBARAM(CHENNAI) whether the licence is valid for driving car.
on...
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M
mohitkumar@143
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not issued

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.iffcotokio.co.in

My self mohit i have registered a bike claim with iffco tokio with policy no[protected] and i am send all related document what the ask to me for submit. Now they refused to pay the claim amount because they need temp rc but i already submit the original rc. Now i feel very helpless because i already pay all the instalment on time.
Contact [protected]...
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M
Miteshp89
from Valsad, Gujarat
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Reimbursement issue

Address:122001
Website:www.iffcotokio.co.in

Hello team,

I have taken policy of iffco tokio wider health plan, i have given request with file for reimbursement of my claim on 18th july, 2016 at vadodara office, they committed me to reimbursement of my amount in 15 working days, today almost after one month they have not proper answer of my claim.
Every executive of customer care telling new story every time and very rude with me. Very much poor service by iffco...
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C
Chirag Arora22
from Delhi, Delhi
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Mobile insurance fraud

Address:New Delhi, Delhi, 110018

On 11.06.2015 i purchased Samsung model no. SMG313 for Rs.5700 from sheeba tel pvt ltd, invoice number 715, they suggested for an insurance for the phone from company mobile squad + iffco tokio which covers everything including accidental damage, liquid damage, theft, mechanical and electrical faults and assured of free pick up and drop at doorstep and all things are mentioned on papers and i purchased it for Rs.570 which is 10% of the product...
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H
Himmat(Bunty)
from Mumbai, Maharashtra
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Veh theft in 30 june 2014 claim not given

Address:Mumbai City, Maharashtra, 400059
Website:www.iffcotokio.co.in

Sir my veh Regt No HR 36k 3039 and my policy no[protected]. The above veh was stolen from Delhi on 30 june 2014. All the policy/veh/ FIR related document was submitted to the Iffco Tokio coy. COY demand various document time to time and I provide all document as soon as possible. In the end of Feb 16 coy demand another document "sampuran pattravali" which i received from Delhi court on 12 may 16. And on 13 may 16 the document was speed post...
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B
bdebnath
from Mumbai, Maharashtra
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Denial of insurance claim

Address:Pune, Maharashtra, 411045

Today one of the surveyor (Mr. Santosh more, phone number:[protected] came for inspection of my car honda city vx cvt (Mh 12 mf 6118), registered in pune. Few days back on my way back from office around 10:00 pm a carrier truck did an immediate lane change and came to my lane. The truck came from my right side. Due to which i had to slam brake, and as a result i got hit by a car from rear, a biker hit my left rear door and my front hit...
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M
msgada
from Mumbai, Maharashtra
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Not considering 35 explanation letters for reimbursement claim

Address:400068

Deficiencies : 1) kindly provide details of rs.10000/- dr. Asif mention in submitted bill. 2) kindly provide hgt reading of rs. Rs.90/- & rs.54/-prescription paper required. 3) item wise and cost wise detailed breakup of medicine mentioned in final hospital bill of rs.5000/- all these three points of deficiencies are from criticare hospital bill only.
Answer for point-1 — from: pradeep moonot
To: shantilal gada
Sent:...
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6
63yogesh
from Ahmedabad, Gujarat
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Medical insurance claim

Address:Surat, Gujarat, 395009
Website:www.iffcotokio.co.in

I had taken family floater policy under jio phase-2 in march 2015 which includes sum insured amount 5 lakh rupees upto march-2016. Policy details such as sah id is sah104169 and phs id is 30341935. Recently i had applied for cashless at baps hospital for my grand mother named gunvantiben p. Doshi. Billed amount was 62301 and claimed pass amount was 43400 only. The amount deducted was unjust to me although having policy of 5 lakh rupees worth...
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H
hvparekh
from Mumbai, Maharashtra
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Claim processing

Address:122001
Website:www.iffcotokio.co.in

Dear Team,

I have taken mediclaim insurance from the the TPA Paramount Health Services TPA private limited and the company providing the medical insurance is IFFCO Tokio General Insurance Company limited. The policy number is 52469959. I have submitted a claim of 9417 in Dec 2015 and the same was processed by by Paramount on 4th Jan 2016. However the claim is pending with IFFCO Tokio General Insurance and they have yet not...
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D
Deepchand T Jaiswar
from Delhi, Delhi
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Mediclaim settlement

Address:Mumbai City, Maharashtra, 400025
Website:www.consumercomplaints.in/new_complaint

My name is Deepchand Jaiswar and I had taken mediclaim policy for my entire family except me from Iffco Tokia Insurance co. My son was suffering from Retinal disorder, my doctor has advised us for laser surgery to avoid retinal detachment. We had done surgery from Prince Aly Khan Hospital last weekend. When we had submitting mediclaim form to the Iffco Tokio Insurance company they got denied to settlement claim due to reason given by company...
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Address:Varanasi, Uttar Pradesh, 221107
Website:www.iffcotokio.co.in

My Commercial Vehicle met with an accident 5 months back.This vehicle had more than 75 % damage. The company have no office in Varanasi hence difficult to reach. Tried umpteen times to reach to the Insurance company to understand the status of the Vehicle . After 3 months I came to know that Insurance company has instructed Service Center to repair the Vehicle and now the Vehicle is repaired. I am forced to accept the Vehicle as nothing...
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K
kamalsupolia
from Jammu, Jammu and Kashmir
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Insurance claim

Address:Jammu, Jammu and Kashmir

R/Sir,

i purchase alto 80 vxi from jamkash jammu as on 14.10.2014 and vehicle insured by your insurance company iffco tokio general insurance.
my car accident at pathankote as on 03.08.2015 and car loses 100%. the car handed over to your agency jamkash at pathankote after all formalities for insurance claim, but you insurance employee is not properly treating us even i visit for more then 20 times at that place. i am...
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Address:Mumbai City, Maharashtra

PHS ID: 30327165.
Once my claim was already setteled by Paramount TPA, but there were some deductions and to reclaim those deduction amount I had couriered the documents to Paramount TPA, Thane on[protected] and as on date i.e.25/09/2015 I have not received any reply from them. When I called Paramount TPA they told me that everyday many couriers come to us please provide us with the courier company name and consignment no. I had also...
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D
dinesh0713
from Delhi, Delhi
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cancellation for two wheeler policy

Address:New Delhi, Delhi

Dear sir, Mistake I had Purchased Wrongly Two Wheeler Policy because I don`t no about (Comprehensive and Act only Policy) i had purchased Act only policy but i need Comprehensive policy. so want to cancel this policy. Company: Dear Mr. Paswan, We would like to inform you that inorder to cancel any motor policy, we need a copy of another valid motor policy. As per motor tariff. Assuring you of our best services at all time ME;;;;...
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Address:Valsad, Gujarat

Dear Sir, I had paid Rs.1292/- wide cheque No: 103236 Dt: 03/04/2015 to Iffco Tokio Gen. Insurance co. at its branch office at210-211, govinda complex, opp. Panchratra comp; VAPI-396195. After paid the policy amount & several reminder to Mr. Vishal, cont. person at branch off they had not reply for issuing the original policy. Although Written reminder given & reply recd. on 20.03.15 from support center that you had recd. original...
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