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IFFCO Tokio General Insurance Complaints & Reviews

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Last updated Apr 12, 2024
Complaints 189
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IFFCO Tokio General Insurance
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IFFCO Tokio General Insurance Phone Numbers

Toll free
1 800 103 5499
34
21
Phone
+91 12 4428 5499
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IFFCO Tokio General Insurance Website

IFFCO Tokio General Insurance Head Office Address

IFFCO Tower, Plot No. 3, Sector 29
Gurgaon
Gurgaon District
Haryana
India
122001

IFFCO Tokio General Insurance reviews & complaints page 9

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J
jeevaraj.jeev
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online payment related

Address:Salem, Tamil Nadu

on 05/03/2015 I have paid Rs.993.10 from KVB through BILLDESK-BKVB[protected]-IFFCOTOKIO-[protected] for renewal of iffco.tokio two wheeler insurance premium.But the insurance is not renewed. Hence please refund me the amount back to my KVB account...
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Y
yatendra786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim of my bike and bad behavior of employees

i want to kind attention of concernd authorities... my policy number[protected]... i hjav registered a claim before 11 months.. and i hav submited all the document which is nesessary for the claim.. but till now i hav not got my claim.. when i call to the emplooye for enquary they dont accept, my call... this is a typ of torcher...
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C
casagarsinghal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of car insurance claim by the surveyor

Address:New Delhi, Delhi

I have a Zero Depreciation Car Insurance Policy of IFFCO TOKIO GENERAL INSURANCE CO. LTD. for my car (Toyota Etios) registered in Delhi having Registration no. DL2CQ 0700.

Recently, I met with an accident as a result of which the rear bumper, tail light, dikki, right hand side rear tyre & rim got completely damaged. There were some other damages also to front bumper and second tail light.

At the time of...
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R
rikinforu
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't give any proper reply to our problem

Address:Ahmedabad, Gujarat

Respected Sir,

Myself Rikin Navinbhai Shah is holding a vehicle insurance policy of IFFCO TOKIO GENERAL INSURANCE CO.LTD Details are as below


Name : Rikin Navinbhai Shah

Address : B-11 Ratnam Flats, Opp. Chintan Park Park, P & T Colony Road, Vasna, Ahmedabad 380007
Policy No : 82378914
Make of Vehicle : HONDA ACTIVA
Registration NO : GJ/01LK/9066
Claim No...
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C
chetan1986
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud insurance receipt

Address:Maharashtra

I had iffco Tokyo insurance for my bajaj discover the had provide me fraud insurance receipt and said the will provide me original copy in 2 month but they are not able to provide me. After 3 month of insurance taken by vehicle way lost and the company has not provide policy amount they said you had taken insurance from dadar branch and this branch is close so catch the dadar branch manager and collect amount from him , the receipt is from...
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deepak kumar5700
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online policy renewal not received

Address:Bulandshahar, Uttar Pradesh

Sir I renewed my iffco tokio two wheeler policy online before 8 days but till now i have neither received my policy bond by post nor a soft copy by emil. details are as follows:


owner: Deepak Kumar
Chasis No:000179
engine No: 000177
Old Policy No:1-MCO7HM[protected]
New Policy No:1-BZ42O0
amt : 927.61 Rs
Bank Transaction ID: 079565

My email ID: [protected]@gmail.combr...
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sanjeev kumar joshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of policy documents

Address:West Delhi, Delhi

Sir, I have booked renewed insurance of my car bearing no. DL4CND 8399 vide Covernote no. 72043381and paid the full amount, in advance i.e. on 16/04/2011 vide cheque no. 76888 amounting to Rs. 8099. Insurance of my vehicle was falls due on 25/04/2011. The said cheque has already been cleared from my account. It is very unfortunate that despite repeated request on telephone no. [protected] to one Sh Deepak, Agent of the company, I have...
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P
Punit muradia
from Ludhiana, Punjab
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Insurance policy not receive

Dear Concern,

I have insurance cover note number i.e. 72021362 & 72021363 which was issued on 20 Apr 2011 but still i hvae not yet received my policy.

Request to arrange my policy on my mention address.

Regards
Gawanand
[protected]
[protected] (Sadanand)...
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P
patilsach9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Matter of motor claim

Address:Daman, Daman and Diu

We had taken motor policy from iffco tokio for which the providing policy no was 79363799 and policy period was 18 / 8 / 2009 to 17 / 8 / 2010 my vehical was met with an accident on 1 / 7 / 2010 at 9:15 pm. At bhilad and estimated loss was rs. 400, 000 / - and the claim is not settled till date due to some reason.

As of date the vehical is ready to be delivered at hyunday show room. But iffco tokio officials (Mr. Vijay jariwala...
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K
kumud ranjan sahu
from Baloda Bazar, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance claim

Address:Rajnandgaon, Chhattisgarh

I claimed my vehicles insurance of my 1109 tata vehicles (vehicles no c.g. 07 c 7858) before one year but tile now there are on response for my claim amount. so consider of my claim .


regarded
URMILA SAHU
[protected]
[protected]...
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J
J.P. JAIN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance claim of car accident

Address:Faridabad, Haryana

Subject: Accident Claim of Car No. HR 51K 5961 IFFCO TOKIO General Insurance Policy No. 74658751
Sir,
It is brought to your kind notice that undersigned met with an accident of his Maruti Zen car No. HR-51K 5961 at Mathura road Faridabad in the evening of 18th December 2010 The car was insured with Iffco Tokio General Insurance Company Ltd ( Insurer) with policy No. 74658751. Insurer was immediately informed about the accident....
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D
deepcom
from Mumbai, Maharashtra
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Renew of car insurance

Address:Ghaziabad, Uttar Pradesh

Dear Sir,

I am not happy with the way Iffco Tokyo General insurance company has refused to re-new the insurance of my OLD car which was under their insurance since many years.

I was chasing them since 16th April where insurance expired on 26th April. Then they told me i have to pay for survey and after survey they have again rejected to do insurance of my old car.

I need help and support on this....
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B
bijender77
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding claim

Address:Gurgaon, Haryana

My brother have a commercial 3 wheeler (Mahindra alpha) , which have met an accident in march - 11 (Insured from iffco tokio gen. Insurance) . He get repaired this from sanjay automobile (Repaired bill attached) . My brother was unknown about that & paid the amt. Which charged by sanjay automobile. Now he did not get the amt from insurer & sanjay automobile charges double amt. Like denting painting etc which claim not passed by the...
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pbaregama
from Banswara, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim of policy number 71266706

Address:Udaipur, Rajasthan

Dear sir,
I have lodged a claim for my car RJ27CA3457. afterward i have submitted all the documents relating to claim. one surveyor is appointed mr. a.k. deedwania in udaipur. Local workshop has given a estimate of approximate 3 lac rs . As these estimate was more than 70% of IDV . car was supposed to go in complete loss. then surveyor didwania called me for settlement and asked me to agree on lesser IDV amount i.e. 2 lac rs. when...
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L
lokeshmongia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claimed Check Do Not Get Release

Address:Ghaziabad, Uttar Pradesh

Hi Sir/Madam,

This is Lokesh Kumar Sharma on behalf of Mr. Yogesh Sharma. My elder brother had general insurance from IFFCO-TOKIO and below mentioned is details of Policy and Claim on his Unicorn Bike No. "HR-26Z 1188".

Policy No. 73648060
Clam No. 1-DGE7HR
Product: TWR

The claim has been approved in month of september and as per commitment of insurance inspecter the check...
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S
SHAH D N
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reject claim due to hospital have no indoor treatment facility

Address:Surat, Gujarat

Claim no- 1607870
Policy no[protected]
Insured name-Amitbhai l. Dhamelia
Patient name -Vanitaben a. Dhamelia


Mr.Amitbhai l.Dhamelia insured with iffco-tokio general insurance.he was lodged a claim of his wife vanitaben.company reject a claim due to hospital have no indoor treatment facility available. as per doctor report his hospital have fullt loded indoor treatment facility available. company...
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lokeshmongia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from Iffco tokio general insurance claim department

Address:Ghaziabad, Uttar Pradesh

I Lokesh Kumar Sharma is registering complaint on behalf of my elder brother Mr. Yogesh Sharma for Policy no. 73648060, we had a claim that got survaied and passed by iffoco tokio and they told us that check for same insured amount will be delivered to us at our home address. It all happened in month of september but still there is no update from Iffco tokio, neither they give good response regarding same nor provide me status of same check....
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vijaycsc
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided and asking for the documents one by one

Address:East Delhi, Delhi

Hi,

I am Vijay #[protected]. My Bike DL-3s BF 7701 was theft on 08/09/2010, I reported to the policy and Insurance co Iffco Tokio. They connected me to All INdia claim dept. where Arun Rajputani (Manager) contact #[protected] misguided me every day. he told me to submit FIR which i submitted in 2 days. then he asked for keys and policy and bike documents which i submitted the same day. After 30 days he asked for untraced report....
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sibijohn
from Dombivli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Approval not received 16 days passed

Address:Faridabad, Haryana

Hi,

I am an unfortunate customer of IFFCO TOKIYO General Insurace cmpany Ltd. I am having an Individual Medishield Policy of 200000/- and i am using this policy since 2006. i Have renewed this policy on 16 Jan-2010. I had planned to get myself operated for HERNIA, as suggested by a doctor, for this when i submitted my Policy document, I come to know it is not updated with the TPA PARAMOUNT HEALTH SERVICES LTD.

It...
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meepl93
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indecent Behaviour of Surveyor

Address:North Delhi, Delhi

My car Maruti Swift (DL 4C AM 1282) met with an accident and IFFCO TOKIO appointed a Surveyor Mr. Mukesh Setia for the inspection of the vehicle. I was very much surprised with his Misbehaviour over the phone, with me arguing that the accident occurred with my car is not a single accident and talking to me very rudely, He is not ready to accept the accidental damages occurred to the car, and also asking me to file a complaint to any level...
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