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IFFCO Tokio General Insurance Complaints & Reviews

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Last updated Apr 12, 2024
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IFFCO Tokio General Insurance
Customer Service Contacts

IFFCO Tokio General Insurance Phone Numbers

Toll free
1 800 103 5499
34
21
Phone
+91 12 4428 5499
20
21

IFFCO Tokio General Insurance Website

IFFCO Tokio General Insurance Head Office Address

IFFCO Tower, Plot No. 3, Sector 29
Gurgaon
Gurgaon District
Haryana
India
122001

IFFCO Tokio General Insurance reviews & complaints page 6

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G
glandele
from Pune, Maharashtra
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motor car policy - pmp (private motor policy)

Address:Mumbai City, Maharashtra, 452001
Website:iffcotokio.co.in/motor-insurance

On 4th april in conversation with iffco exec, i paid 15335/- premium for renewal of policy of my car mh12-ml7957. They said you will get call for inspection and followed by policy issued in one or two day max.

Today iffco tokio such a big online fraud company never called in 15 days, nor responding my emails at all.

It is such a corrupt company. I would never recommend to anyone purchase anything from iffco tokiobr...
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R
Rohit Karamchandani
from Ahmedabad, Gujarat
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insurance claim of honda activa

Address:380008
Website:www.iffcotokio.co.in

Hi there my name is haresh karamchandani
My honda activa was stolen from my flat on new year in midnight between 2am to 7am 21october2017 i register complaint in maninagar police station next morning they didnot wrote fir at that time they told wait for few days. Then i called iffco tokiq customer care i told them about my vehicle stolen they told me we need fir number for claiming insurance after that we went to police station again...
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H
hhardyik63
from Surat, Gujarat
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not giving refund for a policy

Address:Ahmedabad, Gujarat, 380008
Website:www.iffcotokio.co.in, www.policybazaar.com

Vehicle policy for bajaj discover gj1-ma-1074

By mistake i purchased two insurance policies for a bike, because i didn’t get policy / payment confirmation page while transaction for both the time.

So i left samefor a while and after a hour i received 2 messages for deduction ammount and two new policy for a single vehicle with same validity.

After that the iffco tokyo and policy bazar as vendor...
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A
amanjaingc123
from Mumbai, Maharashtra
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[claim rejected] iffco tokio insurance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Name of insurance co : iffco tokio general insurance company ltd. Phs id : 31173703
U/w office name : gurgaon name of beneficiary : arpita kothari
Policy number : 52894951 name of proposer/employee : aman jain
Group name : samsung india electronics pvt ltd. Policy period : 01/01/2018 to 31/12/2018
Employee number : 16788409 gender : female
Address : 20th-24th floor two horizon centre dlf phase - 5 sec -...
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G
Gadget Presenter
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

original policy not provided after renewal 2 months ago (policy (# 1-nj4e4wq) p400 policy #25262171)

Address:Bangalore, Karnataka, 560064

This fraud iffco tokio insurance company not providing original policy,
I have renewed my policy 2 months ago till now not provided original policy even after requested lot of times they are not even replying to my mail and phone disconnecting always when we talk about policy how cheaters.

I have sent almost 8 mails but they not even reply once.

And not sending original policy to my residential address...
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B
Bharat Galani
from Solapur, Maharashtra
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two wheeler stolen

Address:Dhule, Maharashtra, 424001
Website:IFFCO tokio

My bike was stolen on 27.1.2018 at 10.30pm. On next day i have report to policestation they file for complaint. But i don't know that within 24 hrs we have to inform insurance on customer care too. By the time i could understand the procedure i call customer care on 9.2.2018 they said yr nominal complaint we have taken and our person will take required documents from u. Then the person came n collect the documents after 1month letter from...
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M
mohit0141
from Bhadohi, Uttar Pradesh
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didn't get my motor insurance policy

Address:Gurgaon, Haryana, 122003

I purchased a motor insurance policy online on 3/01/2018 for my honda scooter but didnt got my policy till date
No proper information is being provided till date
The customer care helpline is always busy and after waiting for more thyan an hour when it connects they say we dont have any details our backend team will revert back and just disconnect the call without providing any further info
It has been 10 days and the...
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Y
yogesh rameshbhai shah
from Patiala, Punjab
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mediclaim

Address:Ahmedabad, Gujarat, 380013

This is to inform you that i have submitted one mediclaim case is no[protected]. C10 it's been continuous flowup since three months but inpaction report has been pending from company end and no one is helping about the said case. I am fail to understand what kind of services are you giving in such etmeed organization this the worst service i ever had.
Kindly process the settlement or i will write to nodal officer of iffco tokio...
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B
Baljeet Singh sehgal
from Noida, Uttar Pradesh
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not getting claim f4om last 1 month

Address:New Delhi, Delhi, 110063

Sir i have taken a insurance for my mobile phone and last month my phone was snatched but in that all my phone fall down and broke from front and back... Then i gave all the documents related to insurance to my mobile shop and mail all the documents to the iffco tokio person name ashish chibber after that its nore than 1 month there is no responce from ur side. I regularly calling to the mobile shop but there is no responce from there side...
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Y
Yumit Nisar
from Vasai-Virar, Maharashtra
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motor insurance

Address:Thane, Maharashtra, 401301

@IFFCO__TOKIO
I have requested for survey of my damaged scooter dated 16/10/17
I was been alloted mr Ranjit more as surveyor. He did not receive calls.his calls were not rechable.
He called me on 18/11/17 after 1 month.

Now I got this attached letter.
UNETHICAL PRACTICES BY CO https://t.co/b9j5ubHYZw

DONT BUY THIS INSURANCE.

THEY WILL FOOL YOU..

SUPER...
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D
Divya0309
from Indore, Madhya Pradesh
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denied to provide tvs jupiter millennium (two wheeler) insurance

Address:Jabalpur, Madhya Pradesh, 482002
Website:www.iffcotokio.co.in/U

Dear team,
I have bought tvs jupiter millennium bike in february 2017 from jabalpur, i have taken insurance policy from iffco tokio general insurance company, & as per the policy t&c we will get 60% amount or benefits from the insurance company in the case of accident because policy ratio is 60% - 40%,
Customer - 60%
Insurance company - 40%
Recently in 1st december 2017 my bike got damaged because of accident,...
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A
Afrozshaik
from Hyderabad, Telangana
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my car has burned

Address:500028
Website:Honda complaint

Im shaik hussain i have honda city i vtech petrol model v. I have purchase before 4 months. My car is parked in celler. Early morning betwen 5 to 5:3o pm it fire from engine automaticlly and it damage completly from engine.. Complitly engine have burned totally it lost... And i have zero deep insurance... So plz i want my car back as soon as possible. So kindly respone me sooon.....
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K
kamal kumar Ahlawat
from Jamnagar, Gujarat
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insurance claim (swift dzire up20 ap 0050)

Address:Jamnagar, Gujarat
Website:kamalahlawat56@gmail .com

Sir kamal kumar mob no-[protected] main delhi towards jaipur returns aarha tha jab main khadki duala toltax per tha lane main mere aage khare truck return aaya to mere car (Swift dzier) se laga meri gari peehe khadi bus main ja lagi jab mai atul motors jamnagar main car repair ko diya to wo bolte hai ki hum front repair karege rear side nahi main kaha aap khadki duala toll tax ke footage check kerlijige tab bole ki aap ko police complain karni...
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Address:Gurgaon, Haryana, 122001
Website:www.iffcotokio.co.in

I am a customer of iffco tokio health insurance. I have renewed my policy on 02/10/2017.
The policy no: 52852087
Name in the policy :nirupam paul. I have mailed and called on 17/10/2017 for the hard copies of the cards. Again i have called and mailed for hard copies on 25/10/2017 and several times. But till i have not received the hard copies of cards. Every time they are taking request.
My address in the policy is...
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P
pujarini02
from Kolkata, West Bengal
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non received of individual health insurance cards of 3 members

Address:Gurgaon, Haryana, 122001
Website:www.iffcotokyo.com

Hello team,

I am a customer of iffco tokio health insurance. I have renewed my policy on 02/10/2017.
The policy no: 52852087
Name in the policy :nirupam paul
Reference no[protected].

I have mailed and called on 17/10/2017 for the hard copies of the cards. Again i have called and mailed for hard copies on 25/10/2017 and other days multiple times and also called the customer care. But...
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P
pands vijay
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but two wheeler policy not renewed

Sir i have renewed my twp policy of hero honda glamour regn no. Rj13sd8233 and policy no.99892580 with sbi net banking ref no. Jsbi[protected]gabytuo7 on 06 sep 2017. Yet the twp is not renewed and amount deducted from my bank account. Plese do the needful. After renewal i got message on mobile for confirmation and sucessful transaction. But on iffco tokio website it does not show renewed nor i got the policy letter through post,...
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V
venkatesh sandeep
from Chennai, Tamil Nadu
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i'm complaining about no response and no respect,

Address:635109

I insured my bike in this company. My bike got accident. I went hosur branch there i explain with manager but he didn't care me and didn't gave respect me...
Finally clim insurance.
Then the serveor imran spoke with me he is rudly talking
So i'm complaining both of him
Take immediate action on them...
After took action reply me with action proof... Waiting for your reply
Thank you...
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P
Prabhat700700
from Varanasi, Uttar Pradesh
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incorrect name of insured in health care insurance policy

Address:Allahabad, Uttar Pradesh, 211003

My name is Prabhat Agarwal, my Mobile number is [protected] & Email is : [protected]@gmail.com.

I have a Iffco Tokio Health Insurance Policy whose number is 52695118 but the problem is that the insureds name given is Mukesh Agarwal instead of Prabhat Agarwal while in same policy last year the insureds name was correctly mentioned as Prabhat Agarwal, my previous years policy number was 52553072.

Kindly get it...
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P
psrivastva
from Delhi, Delhi
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not responding on claim for bike theft

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

I have registered my claim regarding my bike theft on 1st sep 2017. My policy number in iffco tokio is 69785540. Hero splender pro bike no. Is dl 7s bq 2139. Since 1st september neither they call me nor they collect the document from me or survey the place. When i call to iffco tokio they ask to check with surveyer dept. But survey dept don't pick my phone....
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D
Deepak_sharma40
from Mumbai, Maharashtra
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hard copy issue

Address:New Delhi, Delhi, 110084

This is regarding the motorbike insurance policy of iifco tokio genral insurance company limited with

Policy no. 28623797
Vehicle no. Dl 1sx 4476
Hero-splendor pro

I would like to inform you that, i renew my motorbike policy on 19th august 2017 but i haven't receive the hard copy till.

I also raised my concern to customer service but their dialogue is same, that i will receive the...
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