Claimed

IFFCO Tokio General Insurance Complaints & Reviews

1
Last updated Apr 12, 2024
Complaints 189
Resolved
34
Unresolved
155
Quick Links
Statistics
Share
Contacts

File a complaint to IFFCO Tokio General Insurance

Having problems with IFFCO Tokio General Insurance?

File a complaint and get it resolved by IFFCO Tokio General Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IFFCO Tokio General Insurance
Customer Service Contacts

IFFCO Tokio General Insurance Phone Numbers

Toll free
1 800 103 5499
34
21
Phone
+91 12 4428 5499
20
21

IFFCO Tokio General Insurance Website

IFFCO Tokio General Insurance Head Office Address

IFFCO Tower, Plot No. 3, Sector 29
Gurgaon
Gurgaon District
Haryana
India
122001

IFFCO Tokio General Insurance reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lalesh ranjan
from Gurgaon, Haryana
Dec 20, 2021
Report
Copy

Car Insurance claim pending since long time.

Address:Nashik

I have a car insurance with Iffco Tokio General Insurance. I have filled a insurance claim from Maruti Service Center but Iffco Tokio rejected the insurance claim. Again re-submitted the insurance claim but till date still claim is pending. Please support.
Policy no[protected], Claim ref. 1-23SSQFQH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SudhirGGN
Dec 10, 2021
Report
Copy

Not giving claim, Playing Tricks for not to pay

Address:A151/A Shri Ram Enclave, Gurgaon

I am having an insurance form Iffico Tokio – This is group insurance.

As a Non-Medical professional I am wring below complaint to IFFCO TOKYO Company

My Wife had a problem on 8th Dec, 2021 and become un conscious..
In hurry we approach to near hospital, at this Time in emergency She is unable to speak, and breathing.

So based on symptoms Doctor Start investigation and check ECG, or some...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Simpson Coelho (Jimmy)
Nov 28, 2021
Report
Copy

Increase in premium amount every year

Address:48 Amrapali Society 2 Halol, Panchmahal, Panchmahal, Panchmahal

I am a regular customer of Iffco tokio swasth kavaxh health policy and so far I had never made a claim but still the Company is increasing the premium every year and the increased premium amounts to 4000 to 5000. I was assured that the premium will remain constant for five years..Please help me to fight against this fraud Company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pandey.Amit
Nov 22, 2021
Report
Copy

Car insurance Endorsement

I bought a car in previous year so the Ownership has been changed now it is time to endorse the name of new owner I.e Amit Pandey on insurance policy # 12320928.
Not getting any help from insurance company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dubeyamit4
from Bhopal, Madhya Pradesh
Nov 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Side Mirror & foot rest not received of Honda Activa- Dealer Samarth Honda, M P Nagar- Bhopal

Address:A-4-104, AAkriti Greens, Bhopal-462026

Dear Team

I have purchased a Honda Activa on dated[protected], and at time the side mirror & the foot rest was not available at Showroom. & i have been told that the same will be provided later.

But still I have not received any of them. Every time I got the same reply that it not available & we are arranging.

Its log time has been passed but still the issue is as it is.

Please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hapiedreams
Nov 3, 2021
Report
Copy

Not full damaged covered

My policy number 12205110 from IFFCO tokio commercial zero dep insurance I took it from Maruti insurance brokerage.
I have given car for claiming on 21st of October 2021.
Accident happened on 20th having multiple damages so I took photos also from the place where incedent happen.
Since in my last claim they dint approved multiple damages since I don't have spot photo.

So come to the this cliam so I was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mallana gouda p
from BELLARY, Karnataka
Sep 15, 2021
Report
Copy

Required noc

Address:Bellary

Dear sir,

I am mallanagouda p, working as a agent in iffco tokio gic since 2015, due to health issue I am unable to concentrate on insurance filed so request you to issue noc and remove my pan details in IRDA Portal Asap.

Thanks
MALLANA GOUDA P...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir, my car (UP17K6913) claim number is 37K93731 is partially approved by Iffco tokio surveyor. In an Incident my car front mirror and side window got damaged. I am having this car from last 6 years and first time claiming for genuine damage. But when Iffco tokio surveyor inspected the car he told me that he can approve for side window dent only which is actually very less in value. you have to pay for front mirror for replacement to your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kajithkumark
from Noida, Uttar Pradesh
Aug 23, 2021
Report
Copy

Receipt of only partial claim

Address:7th Floor, 26, KG Marg, Kailash Building, CP, New Delhi-110001

My daughter & me were suffering from Corona & admitted in Le Crest Hosp on 29/10/2020. I had a valid Iffco Tokio Family Health Protector Policy # 52956608 Dtd 27/05/2020, a floater policy with Room rent waiver. All my bills & claim papers submitted on time, but disallowed ₹ 1, 58, 604. No justification was given by the officers, Customer care, Grievance cell and IRDA also did not revert on any action. Iffco Tokio was referring to a Govt...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
My Bajaj pulsar bike is theft and complaint a FIR in near police station. i collect all the main documents for the insurance money but company don't attend me properly and my case was closed. i have all the documents but they always give me the excuse that this document is missing and that document was missing. I spend my time and money also and visit in the CHANDIGRAH office but no one can help me.

What i can do. ?
please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunpattar
Aug 17, 2021
Report
Copy

Remove my pancard no from POSP data:PAN NO:DRNPA8270B

Dear sir,

Reference to the subject i Mr ARUN s/o mounesh pattar, i have a posp code with iffco tokio, due to my personal work i am unable to concentrate on insurance industry so requesting you to remove my pancard no from posp data.

PAN NO:DRNPA8270B

Thanks
Arun...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tinku6529
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
Report
Copy

My claim not settled till now

Address:sardar pura road jodhpur (rajasthan)

Sir my claim number is 1-1ZJD6LCT is not settled till now because your surveyor Mr Pradeep Sharma is of the view that the damaged part should be repaired rather than being replaced. Since the car is only 2years old and the damage is very big, repairing will not work and replacement is the only option but your surveyor is insisting on getting it repaired from the place which he suggests rather than replacement.
The person suggested...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
G
ghanghass
Jul 2, 2021
Report
Copy

Car Insurance genuine claim rejected

Address:IFFCO–Tokio General Insurance Co. Ltd. IFFCO TOWER, 4th & 5th Floor, Plot No. 3, Sector – 29, Gurugram – 122001, Haryana

I met with an accident on 18th June 21 with bike ( bike hit my car on backside left door & its frame ) so i dropped my car at Rana motors on 21st June for insurance claim & requested to repair by that week but i haven't got any response, I connected with rana motor staff & got surveyor ( I have IFFCO-Tokio insurance) number where on 28th June i got to know that my insurance claim application rejected by saying the damages was old ( i want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arprasad
Jun 17, 2021
Report
Copy

Settlement of claim

Sir
I have taken your policy through Maruti Insurance company and I am a customer of your insurance company since 2015. Recently my car was met with an accident.
I have submitted all relevant documents for claim settlement. Though I have submitted all documents on 25.4.2021 till date I have not received any information officially. Your insurance company suryer contacted me and informed orally that they're going to settle a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:iffco tokio general insurance company iffco sadan C-1 Distt-centre saket new delhi 110017

Corona rakshak policy no H0-442099
I PURCHASE THIS POLICY ONLINE. According to policy benefit table i have submitted all papers .but after submitting all essential documents company asked me to provide more documents frequently.
i have provided each documents timely.
after providing complete set of documents including papers which are not mentioned in policy paper or word .company didnt replied me.
i have given...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mahesh Bharwad
Report
Copy

Health Policy Related

Policy no. H0500062, CLAIM NO.[protected].
Dear sir
Kindly find query reply of Above given claim
As per employment query i am self employed
mail since 11th of march still claim in query
Is there any issue of process the claim,
Whenever i call to claim department always received a answer claim is under process
claim is under process since 1 month
Kindly Look into the matter and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thiyagarajan C
Report
Copy

Insurance amount raised????

Address:16/1, ptc colony 3rd street , Thiruvanmiyur chennai41

Hi
Policy no 11307842

Reg no: tn07cs 3794

I have got my insurance with office Tokio general insurance amount which I have got renewal for this year 8784 but suddenly within two days I have received mail to renewal 10047 I need the clarity on the same... I able to pay only 8784 only kindly confirm the same...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish.m82
from Meerut, Uttar Pradesh
Report
Copy

Issue with Surveyor

My vehicle got damaged due to an accident (vehicle hit the divider, resulting tire got busted and their is impact on suspension apart from scratches on bumper and side panel also there is minor impact on back bumper since sudden stop of car). Now surveyor is saying there is no accident as you have not cliecked any piture and because you drove vehicle with puncher tire all these issues are coming. Not sure how mature surveyor is, how come...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hr20aq0637
from Gurgaon, Haryana
Report
Copy

HR20AQ0637 policy not received

Dear Team,

My self Rajesh Kumar and my vehicle registration number HR20AQ0637.
I create a request from website to Iffco Tokio team on date 18.01.2021 for the purchase a new motor insurance policy.
I received a call from Iffco tokio team for the generate a policy and as per your team guidelines i paid the amount of 18679 Rs.via net banking and amount is debit from my account on date 18.01.2021.
Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ahmedabad

IFFCO Tokio General Insurance (worst company I have ever came across in my life) do have my number and they keep calling me since last 3 years. I used to explain same thing that if I will need to renew policy I will contact you please dont call or message me but the useless employees working there were not able to get what it means. I have raised DND request by talking with their customer care and by sending email on 22 september 2020 so...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy