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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 225

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Y
Yagnesh Babu
from Akkarampalle, Andhra Pradesh
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amount debited from my account thru net banking but ticket not generated

Address:517501
Website:IRCTC

Sir yesterday (16/08/2017) i have tried to book reservation in tran no 16220 from tirupati to srirangapatnam for 6 persons for 21 sep 2017 for kaveri pushkar celebrations. Amount is deducted from my syndicate bank account but ticket is not generated.
When will i get my amount back in my account and how to reserve for that particular train again
From
S yagnesh babu
[protected]
Tirupati...
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P
Prasad Ankam
from Varanasi, Uttar Pradesh
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failed ticket amount not refunded

I tried to book a tatkal ticket on 10/8/17 vide txn id no. [protected]
The ticket is not generated and shows failed. How ever the ticket price rs.1605+34 (Including bank charges) =1639 was
Deducted from my a/c and not refunded till now. There is no response from the bank.
There fore i request you to kindly refund my amount as early as possible....
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D
Dav30
from Pune, Maharashtra
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refund of failed transaction.

Dear sir/ma'am,
This ia to inform you that i (Irctc user id - dav30) was booking two tatkal tickets on 29/07/2017 from zahirabad to parli vaijnath in train no. 17206. But while making payment through debit card, i received otp but the transaction failed in a last stage, as a result the tickets were not booked but amount of rs. 786 was debited from my bank account.
The failed transaction id for the same was [protected].br...
+1 photos
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M
mya karti
from Perambalur, Tamil Nadu
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I am complaining about ttr

Hi.
Yesterday i travelled from banglore to tanjore in mysore express train no.16232.
I have booked the ticket in the sleeper coach. Ticket checker was not appeared for the whole journey. Some of the unreserved passengers got into our coach.
We enquired for the ttr. But we couldn't found him. At salem more unreserved passengers got into our coach. And everyone in our coach felt unsecured and lost our sleep. And this...
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K
kumaramit123
from Delhi, Delhi
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seats allotment for senior citizen

Address:122016

Pnr no. [protected] for senior citizen but seats are mb and ub. How come 65 year old lady travel on these. Please issue lower birth for both traveller.
Passenger name are ramdevi and krishna. Please provide the new status as soon as possible. Please send confirmation on the same to my mail id. Why than prefernce is taken in booking when we go for ticket booking...
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S
shelendra yadav
from Delhi, Delhi
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failed transaction

Address:New Delhi, Delhi
Website:[email protected]

Sir mene date 15/08/2017 ko 11.40 pm p r irctc se 1 december ke liye kopargaon to new delhi tk shelendra yadav + 1, 2 tickets booked karwaye the lakin credit card [protected] se 1160 rupye jiski transition id [protected] h kt gaya lakin tickets book nahi hui transition faild bataya gaya pata nhi kyo fir service not available dikhane laga pls refund my money early thank you shelendra yadav [protected]...
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K
Krishnaveni Chunduri
from Hyderabad, Telangana
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bed bugs in bed sheets

I travelled from bhimavaram to secunderabad via narasapur express on 14/8/17. There were lots f bed bugs in the bedsheets given by irctc. I asked for another set, but bugs were there in the new ones too. Myself andy daughter had lot of rashes on body and we dint sleep whole night as the bugs had spread all over the berth. Worst journey I had experienced. I severely regret the railway service....
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P
poorav @123
from Lala, Assam
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not get refund amount rs. 2010/- in new sbi a/c

Address:Kamrup Metropolitan, Assam, 781005
Website:[email protected]

Referring to your partly compliance on dated 27/07/2017 (Enclosed), mr. Patel. The refund amount rs. 2010/- has not yet been credited in my sbi a/c. How much time, you will take for confirmation of the closed hdfc a/c. It seems very delay by your good office that should not be expected. I am again requesting you and submitting herewith details (Hdfc closed account paper issued by the bank and sbi cancelled cheque) in attachment folder so...
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A
ataurra
from Kolkata, West Bengal
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wrong email id

Name-ATAUR RAHMAN irctc user id Mdataur, Mobile no-[protected], I have mistake in my irctc registration by entering the wrong Email ID. Wrong id I have entered is [protected]@gmaill.com and my original correct ID is [protected]@gmail.com. kindly I apologise for entering wrong email id and support me to change the correct id or change by yourself...
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U
Unnati_07
from Pune, Maharashtra
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luggage ruined by rats

Address:Pune, Maharashtra, 411014

I was travelling from Ganj Basoda to Pune on 12th Aug 2017 by 11077 JHELUM EXPRESS in AC Coach B5, but I experienced a horrible situation my luggage got ruined by rats and inside there were valuables which got also got damaged by rats, and this is only due to bad house keeping of IRCTC, can you imagine what will be the situation of food in pantry.. Please look into the concern.

Thank You....
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A
asihim
from Jabalpur, Madhya Pradesh
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allotment of lower birth to senior citizen as a rule if available

Address:Jabalpur, Madhya Pradesh
Website:[email protected]

Sir, i have booked two ac iii tickets online on 13/08/2017 from jabalpur to mumbai (Cstm) by
Mumbai garibrath no. 12187 for 11th dec. 2017. Sir at the time of booking the status of available births were 646 births. I opted for two lower births but after payment upper births were allotted to me (61 years) and my wife (56 years) which is very inconvenient for me being a senior citizen & diabetic. Sir when nearly all births are available...
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S
Shailesh Britia
from Bengaluru, Karnataka
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amount not refunded for cancelled ticket

Website:www.irctc.com

I cancelled a ticket which I booked from IRCTC and the payment was made online through my State Bank of India account, but the amount to be refunded is not credited to my account till date, the details of the ticket are as under:

Ticket
PNR - [protected]
Train No. - 12628
From - NDLS To SBC
DOJ[protected]
Amont to be refunded - 755/-...
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ajoypanvel
from Mumbai, Maharashtra
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complaint

सेवा में
विषय: -- पेन्शन भुगतान में विसंगतियां
श्रीमान
सविनय निवेदन यह है कि विगत कुछ वर्षों से मुझे बहुत ही कम पेन्शन मिल रहा है ।
पूर्ण विवरण निम्नांकित है ।br...
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D
dhruvverma2308
from Noida, Uttar Pradesh
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my irctc id has been hacked

Address:New Delhi, Delhi, 110003
Website:irctc.co.in

I have been using my irctc id for quite some time. Last time i used it was in jan 2017 thru id dhruv2308. Now today i tried to open the id but could not as the password had been changed. Trying the forgot pswd option, i realized both my mobile no & security password had been changed. Pls advise what to do..

Name dhruv verma
Id dhruv2308
Contact [protected]...
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D
Dev Nirwan
from Vapi, Gujarat
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refund of cancelled ticket not credited in account

I cancelled 2 tickets which I booked from IRCTC and the payment was made online through my Bank of Baroda account, but the amount to be refunded was not credited to my account till date, the details of the two tickets are as under:

Ticket 1
PNR - [protected]
Train No. - 14708
From - Vapi To Jodhpur
DOJ[protected]
Amont to be refunded - 550/-

Ticket 2
PNR - [protected]br...
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M
Meenakshi Rewatkar
from Pune, Maharashtra
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changing the email id

Website:sumit complent

I have writtening the wrong email id i.e. [protected]@yahoo. but my right email id is [protected]@yahoo.com so i want to change it please provide me enought information how i am change the email id because my account cant be open without email id. i am writtening my husbands email id which is blocked few days before we doesnt no how was blocked...
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P
princesraj92
from Chennai, Tamil Nadu
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account is activate

Address:626001

Hi IRCTC technical team,

I had IRXCT account registered with email id raaj92.[protected]@gmail.com and mobile number [protected]

This account got blocked due to some violation.
When i am trying to create a new account using either above email or mobile number its not allowing.
Just to create a IRCTC account creating new email and taking new mobile connection is not possible.

Newly created account...
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G
ganeshrnb
from Mumbai, Maharashtra
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unable to book tatkal ticket in irctc during tatkal booking timings

Website:IRCTC

This site is currently unavailable. Please try after some time message is displayed often when booking Tatkal sleeper tickets during Tatkal booking timings (11AM to 12PM)

IRCTC does not approve the transaction and hence lands the user in 'This page isn't working' or 'This site can't be reached error page. It has been noticed that recently IRCTC blocks user from booking ticket successfully which was not the case 4 months before.br...
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H
Harika Bhavirisetty
from Chirala, Andhra Pradesh
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tt misbehaved

Address:522409

I was travelling from tirupati to sattenapalle on 14th August 2017 in sabari express. Me and my brother have booked the tickets. But due to some other reason one ticket was cancelled by me and TT is asking me around 1000 rs for adjusting in the reservation seat along with my brother.
He used very bad words intentionally to hurt personally.
When a female is travelling in the night he should provide security instead he is telling...
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V
Vasanth Venkatachalam
from Bengaluru, Karnataka
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not able to book tatkal ticket

Address:Ernakulam, Kerala, 682018
Website:www.irctc.co.in

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