Kohinoor Televideo Complaints & Reviews

I had purchased Voltas Ac from Kohinoor and their sale executive had suggested this brand and was insisting I should purchase only Voltas AC. In Six months the AC has stopped working and there is no after sale service. At the time of purchasing the products they only give false promises. NEVER BUY ANY PRODUCTS from Kohinoor...

I had booked Hitachi refrigerator on April 3 2021 vide sales order KTPL -ORD00078824. I had paid advance of Rs 20, 000 with a request for delivery on 21st April . Due to sudden lock down, I am trying to reach the customer help line on 61636464 since 20th April but nobody is picking .
I want to be guided about my final payment and delivery of fridge . When is it possible ?
Thank you...

Hello, we have purchased LG Ac model JS-Q12SPXD on May 2017, we have extra 4yrs warrenty card no.EWMF16314428. AC is not cooling & not working....

I am having a nightmare dealing with your team from the time we have placed an order for Air conditioner (AC) from #KohinoorTelevideo since 4th April 2021. While I pen this note, its not yet delivered (yes! You heard it right)

#KohinoorTelevideo wouldn’t have been our first choice if it wasn’t for an acquaintance who in goodwill recommended that we’ll get a good deal with them. (Yes! We got a good deal of pathetic customer...

I had paid for a new whirlpool refrigerator from Kohinoor Andheri West, and they had given commitment that a new piece will be delivered next day. But next even by 7 pm I didn't receive delivery. So I went to the store and there o realized that they were sending the same demo piece from their store that too without informing us about the same.
We have lost trust in Kohinoor and do not want to purchase anything from them. We want them...

I bought a Eureka Forbes vaccum cleaner from Kohinoor Lokhandwala branch on 1st Match 2021.

It worked ok for the first week and then it started giving problems. It stopped working after 3 to 5 mins..at times it didn't start at all.

I went to Kohinoor asking for replacement but they said they were helpless and that they will raise a complaint with Eureka Forbes. Accordingly they raised a complaint.
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Purchased refrigerator from Kohinoor Televideo Kandivli W SV Road Branch. Full payment done - they promised delivery in Pune..

Delivered - product faulty - one week to answer replacement - agreed for change - product picked - no replacement - had to pay extra to get different brand - promised one day delivery - not done - teams do not respond - Managers do not answer - each party blames other - Pune branch says - Mumbai problem...

We had booked LG LED UHD 43UN7300-43 on 17th of November .They told that the delivery would be done by 22nd of November but then they postponed the delivery date to 30th November.But the delivery was not done even on 30th so we called them and they again postponed the delivery date to 12th of December but the delivery was not done. After that they called us and told they were coming to deliver the television but we were out of town so we...

One of the worst experience with Kohinoor Electronics at Mira Road. I have purchased Samsung washing machine and SONY 43 inch 4k television from Kohinoor Electronics at Mira Road. Both the products are faulty. As far as washing machine is concern I purchased it in the month of January 2020 and in November 2020 it got problem...suddenly there is no power coming to washing machine. As far as SONY TV is concern I purchased in the month of October...

I purchased a 4 door Samsung refrigerator from Kohinoor Televideo’s Andheri West outlet. The sales executive, Mr Sagar, ensured that I make payment before 5 pm on 01-Nov-20, so that the fridge is delivered on 02-Nov-20.

Have been waiting all day for the fridge to arrive, and it finally reaches my residence at 10 pm. Is that a time for delivery? I spoke to their representative Mr Santosh, who kept repeating that I should take...

This is to inform that I, Shri Akash Pol had purchased a LG AC and LG Television on[protected] bearing Sales order No. KTPL-ORD[protected] from M/s. Kohinoor Televideo Pvt. Ltd. located at "Orion Business park, Shop No. 5 & 6, Next to Cine Wonder Mall, Thane, Ghodbunder, Thane - 400604" on[protected]. I was assured by Shri Pradeep Parthe, the Sales Executive of the said shop, that both the products will get delivered on 21/10/2020. The LG Ac...

This is to inform that I, Shri Akash Pol had purchased a LG AC and LG Television[protected] bearing Sales order No. KTPL-ORD[protected] from M/s. Kohinoor Televideo Pvt. Ltd. located at "Orion Business park, Shop No. 5 & 6, Next to Cine Wonder Mall, Thane, Ghodbunder, Thane - 400604" on[protected]. I was assured by Shri Pradeep Parthe, the Sales Executive of the said shop, that both the products will get delivered on 21/10/2020. The LG Ac was...

I have purchased a LG AC and LG Television on 17th Oct'2020. I was assured of product delivery by 21st Oct'2020. However the Television was delivered after a delay of 2 days i.e. on 23rd Oct'2020. Moreover, till date the installation of the Television is still not being done dispite repeated followup.

This is the worst after sales service I had ever seen.

Regards,

Akash Pol
Mob. No. [protected]...

I have purchased L.G Oven 30/06/2020 its just been 3 months now and making absurd sound while grilling. I have raised a complaint so many times. Technician person name(Subhash) came and he said the product should be get replaced as we cant repair the product. and same for the whirlpool washing machine a senior technician Mr. Chetan kadam came and he said he don't have required parts so the product needs to be replaced. this is the fourth...

Hi Team,

This is in regards with the product HITACHI REF FF RS-G37BPND GS.
Issue: we had called Kohinoor customer care for a complaint of cooling issue in our Refrigerator on 16th OCT 2020. They sent a mechanic named "Shahrukh Khan" and his manager's name was "Azmi". Shahrukh Khan said that there is a problem with the motor and it needs to be replaced so he took the part with him and came back with a new one the next...

Faulty product delivered which got completly dead within 10 days. service guy visited next day after logging complain and said will fix new adaptor as the adaptor is spoilt. todyabis the sixth day and within this period I being ashthmatic have visited the store during pandemic three times but no proper response recived. samsung toll free no, customer executive said they have not received any complain but have lal the other complains of my...

My washing Machine is not working...I have send emai to but no reply from ur side..try to call u several times no one is picking up call.. kindly send technician ASAP.. I have extend warranty too..I'm attaching that too.....

I have purchase one faulty laptop from your show room on 15 aug 2020. Its not working properly then i will return at your palm beach showroom. Your cashire aalam told me you get refund after 15 days but its take 30 days for refund still its ok. But i receive short amount from my credit card bank i call bank & ask for short amount they told me kohinoor electronics give us only 40215 amount that full amount we are credited in your account....

There is a fraud being committed at this store, kindly do not purchase anything from here. We purchased hitachi ac in october 2019 from the store and they gave us defective piece delivered at our home. Inspite of being reaching out to them, there was no response given and they are not replacing it with the another working ac. They reached out few days just before the warranty period is about to get over and delaying with lot of excuses. Now...

I am writing this with reference to mulund checknakal store next to croma and they always delay product delivery and trying to give excuse some or the other.

They gave me excuse that store is open for sell but closed for dispatch.

Shame and very unprofessional staff....