LG Electronics Complaints & Reviews

I have purchased a refregrator from vijay sales vashi in the month of may 2016. which is not working . the complaind has been attended 3 times still it is not working. yesterday ie on 5.9.2016 i had registered the complaint twice wherein it has been promised that the technician will call within 2 hrs. when i called today i came to know that no complaint has been registered...

This is to bring to the notice the extremely unethical and monopolistic & unfair trade practices adopted by lg. I have noticed many complaints in this website similar to my case described below.

I had purchased a 3d cinema tv model no. On 8/4/2012. Model : no.42lw5700atr. On 13/08/2016, i have observed that the tv was not working and only “ white vertical lines” were seen. I have raised complaint through their call centre.br...

I purchased my nexus 5x from amazon in the early days of the product launch in november of 2015. Past 15 days the phone suddenly stopped working and switches off automatically just after booting. I took the phone to the lg service center at rishabh telecom, indraprasth complex, delhi-gate, udaipur. After two days of service, they returned my mobile and said that the motherboard needs to be replaced and your phone is out of warranty due to...

Hi,
I have had two complaints one rna[protected] bank in 2015 and related to the same problem now in 2016 req number rna[protected] which has been closed without solving the existing issue.
I tried to escalate the complaint but the link in your website of "escalate your query" does not work every time it ended with error message.
Hope though this channel i can raise my voice and get the justice done to me....

I have been using lg products since last more than 10 years. Recently, i have replaced my old lg washing machine and refrigerator and purchased new lg washing machine and double door lg refrigerator (Model no. Gl-1292rpzl/2016 type frost free volume 260 ltrs) on 25th august, 2016 from sargam electronics a-3/183, paschim vihar, new delhi 110063 india phone:[protected].

On 1.9.2016 evening i noticed that on upper door (Ice...

Customer name - anand suresh gedam
Complaint no. - bow040916fs00050
Product - lg 49"smart led tv (49lh600t)
Date of purchase - 23/08/2016
Invoice no - saf02a[protected]
Seller - croma, juhu branch, mumbai

From,
Anand s gedam
Andheri west,
Mumbai-400053

I had purchased an led tv mentioned above which was officially priced at 79990/- by lg on it's indian...

Dear CEO,

I would like to state that we had invested in LG split AC date of purchase was 4th April 2015, we had invested in the same keeping in mind its Durability and Service, but at my dismay the AC had some problem with indoor unity, for that I have complained 8 times but there is no resolution on it.

After 1 month of purchase the outdoor fan was broken down – which is replaced under warranty.
And...

Hi,

After complaining in this forum, I got a new TV from LG on 27.07.2016. but after a few days even this new TV stopped working.So I purchased the first LG TV on 1.06.2016 and within 3 months 2 new TVs stopped working.LG did not even provide any document for the TV which was replaced on 27th however I managed to click pics of the document the technician was carrying.Further the technician was asked not to write the report...

Lg g4 handset failed in 8 months, due to mother board failure. Company is not responding. This failure is rampant in many users of lg g4. Surprisingly company not calling back these defective handsets and not giving replacements. Lg service centre apk technology pune not responding, lg area manager balaji sabde not responding, lg senior management not reachable. This is actually cheating of customers. Their customer care ( !! ) diverting...

We purchased lg 3d Tv, very expensive in 2012 and purchased very expensive extended warranty. The Tv was purchased from Kohinoor electronic stores kandivali . The Tv was delivered in September hence I requested for warranty to start from September which they agreed upon., For extended years. The panel failed to work after a while, after I returned from outstation and I complained saying my old parents who are using the Tv are suffering without...

This is Saket Kumar Bafna, 2 years ago I purchased one 42 inch LED TV from LG-Raipur dealer.

At that time, I remember one scheme from LG company was running. In which I should have got one year of extended warranty.

It means, ideally I should have got 2 years of warranty.

Now my display panel of TV is gone and as it is under warranty, LG service center is asking for the warranty card(with extended).br...

Thank you for your prompt reply, my confidence is partially restored.
Complaint number is
RNA[protected]
Contact mobile is either [protected] or [protected]
address : 257, Borewell Road
Whitefield, Bangalore 560066

Dear Customer,

Greetings from LG Electronics.!!

With reference to your mail, we wish to confirm that we acknowledge your complaint and we will definitely...

Dear all,
I have got some problem on my TV product on past week.
But till now i am not at all getting any proper response from LG Peoples so please do needful.
I have raised a complaint against this on customer care they have sent one executive to my home he simply came home within 2 min he said entire panel has been damaged you need to pay 26000 amount for this. like some nonsense story they were telling. so please...

We are suffering alot for being an lg customer. we made complaint on August 13 that TV is not working but our problem was not solved. service center is taking so much time for servicing. when we went to service center they are telling icy words that we will call you and tell you information on next day. after that no one is calling no one is telling information from service center...

Hi,
I registered a complaint RNA[protected], the technician came opened the back panel and fixed it back saying nothing is wrong. He collected an amount of 288 Rs. Next day the issue reoccured. I raised the complaint again but technician is demanding for inspection charges again. It seems the service team is trained for looting people, most pathetic service team...

I have purchased lg g4 in December in merely 5-6 months only i have faced rebooting problem suddenly, after approaching service station i was told phone's Motherboard has crashed & about 90% of customers are facing the same problem. When i asked to repair the phone co people have pulled their hand saying it a water damage.
- want to know every phone has water dage problem.
- no officials is giving proper response
- asking...

Hi,
I purhcased lg 42lm6410 (3d led tv) 3 years back. Panel is flickering now. I raised a complaint to lg (Num: rna[protected], for which lg checked and said that panel is gone; panel should be replaced; lg does not have the spares; lg can give back the depreciation value of rs23447/- and i can select any other lg tv for this price.

1) is it not responsibility of lg to provide spares for the tvs that they sold?br...

Bad experience with LG Product. I purchased LG LED 81cm 32LB530A TV, from croma on 08.11.2014.
day before Yesterday while watching move suddenly picture is gone and only sound left.
I though this could be some problem of loose connection and I tried with re-checking all connection, but did not get the success.
After search on Google "lg led tv no picture just sound" I found this is very common problem for LG LED and so...

My refrigerator is out of warranty and i called lg customer service for repair. My complain no. Is rna[protected]. My refrigerator was not cooling .

Below incident happened on 28/aug/2016
When service boy came for repairing

1.He told us that only need to replace freezer(I.E.in which ice is created) but after replacing this, he told us that both condensor and compressor also not working properly.
br...

I had purchased a Top Loading Fully Automatic LG washing machine in Oct 2014. Few months after my Purchase the machine started vibrating during the wash function. soon i lodged a complaint in call centre, a service was provided, the technician advised to maintain certain water level and reduce quantity of clothes. still the problem was not solved. Infact the vibrations increased to such a level, that the machine literary started dancing around....