LG Electronics Complaints & Reviews

Info: lg 27mp77hm monitor (Purchase date: 24.8.2015). Still in warranty.
Details: referring to complaint no. Rna[protected]. Complaint booking date 10.7.2016, the same day technician visited my house and inspected the problem. Till 21.7.2016 my complaint was in pending mode until i had to personally call a lg personnel who later transferred my complaint to lg service center. On 22.7.2016 i was informed that my product will be replaced....

8 months back i had given my mobile for service.As i stay in shillong i had to visit guwahati when called regarding the phone.visited 5 times, wasted money but the phn wasnt repaired.they then said we will replace the phone.waited for months but in the end they said we cant replace as the couriered phone was damaged.Then they said they will refund the amount.waited for long..but as the phone was gifted to me, the bill wasnt in my name.so...

Hi

This is regarding an ongoing complaint which has been escalated to vipula shaurey contact no [protected] (Area manager pune location) in which we are anticipating a prompt response.

The monitor screen that was malfunctioning and was replaced under warranty by the concerned service provider balaji computers (Hadapsar) was found defective and likely to deteriorate further.

I had a detailed conversation...

This is regarding the refrigerator model number gl - m302rpzl. I have been calling lg since a year because of the moisture problem. The representative on cal always asked me to change the temperature settings. Engineer visited our place almost four times. He opened the duct valve and cleaned and placed it back saying that the moisture problem would get over. But the problem remained the same. On 4 august, i again launched the complain. The...

They charge full service charge without rectifying my tv and refuse to refund my amount without doing anything. They are cheaters and fraud. I have a lg tv and register a call for repair on lg. There service technician came and without doing anything he told me that the he can't make it tv here. He had to take this to service centre. He charge me full service charge despite my objections. He told me differ types of history. He was totally...

I bought a tv model 42lm6690 in mar-2013 and took insurance also res q with reliance digital for 3 years. It is surprising that exactly after the insurance expiry in may, 16, the tv developed a problem. The tv has developed vertical lines and when we contacted the service centre online, i am told that the panel is to be replaced the cost of which is around rs.25, 000/-. I bought the tv for rs.75, 000/- plus insurance for 3 years another rs.15,...

I have submitted a greivance on[protected] as per details below, but i am yet to receive any proper reply or solution.
Receipt number gca[protected] customer name dr. edmund dcouto
Request type email model number wd-12485tp

Receipt date 08/16/2016 type of inquiry customer service
Inquiry content
I had purchased the wd-12485tp model washing machine on[protected] from girias electronics coimbatore...

C n yadav [protected], mail [protected]@gmail.Comp
lodge complain to lg vide norna[protected]
tv model42 iv 3500ta.Atrylil
company engineer visitef and observed one of part ucb main( mothetboard) damaged, and lick order of that part, but some days later, told me, that part is not available with company, and as per company rule yr tv goes to replacement of only 15% replace value.It mean i have to loose rs 54000 within 4...

Dear Sir,
I have purchased two nos LG Split type AC 1.5 Ton capacity from Dealer FAIR GROWTH MARKETING SRIKAKULAM on dt 19 Jun 2009. Out of two one is working in good condition but other one is found defective since purchased. After two month of purchase the defect has been come out. According to the technician report it was found that fault is due to gas leakage but till today technician has not found out actual fault from where...

Hi,
This is regarding my lg side by side refrigerator. Model - gr-p247uln of 693 liters.
This is aquery regarding complaint no rna[protected] which was registered with lg customer care on 13th june 2016. I had again registered the complaint as per the technician - rna[protected] on july 3rd as he said the fan of the freezer is not working and the order has to be placed. It's been over 2 months and there is no response and...

We have taken lg led tv (Model no 42lb5610) on december 2014. Earlier i have reached customer care during may 2016 and complained about the tv screen is not working. Post that service executive visited the place and stated that tv picture tube has lost and we need to go with new picturetube which would cost around rs.36, 000. We have raised the complaint against lg product basis which lg team has arranged a another service executive and he...

Dear sir,
I have on customer care for my refrigerator side by side 2 or 3 times but problem dit'nt solve latest complain no rna[protected]. I bought a costly refrigerator. But i am not expecting this type of services from lg. Please resolve this problem on priority else replace my product. If i am not getting any solution from lg. I registered case in consumer forum.
In future i think before buying any product from lg
Regardsbr...

I called recently lg customer care to request replacement of my cell lg v10 battery purchased through t-mobile in downtown miami. This battery have serious power draining issues, it drains very fast like in 20 minutes. I explained the rep about the faulty item and even tough i have coverage my petition was denied. I am thinking seriously about changing from cell brand maker (Lg) and phone provider as well. Thanks....

I have already escalated my query on lg's web site. My last acknowledgment number was cn[protected] of dated 31/05/2016 and the problem still not resolved. The condition of my brand new refridgerator is that it has stopped working from last 20 days and i have been unplugged it from power. The local dealer of lg helped me by giving a small refrigerator for temporary use.. But how much he can help me until lg service belongings will not give...

Dear sir,

Last 15 days i am waiting to resolve my door problem but still neither handle my complaint nor resolve. Many times i called to service center and purchase shop (M/s. Siddhi sales, 2-3 shree hri complex, nr. Thakkarnagar cross road, n. H.8, bapunagar, ahmedabad-382350 gujarat).
But still my problem is not solved.

My complaint no. Rna[protected].

I have bad experience from service...

Mere washing machine me current utar raha hai...

Hi sir,

I want to inform you regarding bad service of lg ac customer care.

I had purchased 2 split acs for my son-in-law sh. Hitesh bindal (Vill. Sainwala teh. Nahan mobile no. [protected]) on[protected].

Post the purchase, on 6-6-2016 one of the acs became dis-ordered and a complaint was lodged the same day in lg customer care on the same day at 7.50. Pm (Attended by sh. Praveen).
I had...

The refrigerator is under shut down because of changing the wrong gasket by your 3rd party service provider (Complaint ref-rna[protected].

We are in touch with your mr vinodh g. R for last 4 days. We provided no solution as on date. He has also not given any timelines for resolving this problem. I need your intervention on the following points:

1. What is the exact problem.

2. I would...

I am having lg tv 42' led, purchased from sanket sales, anand
Due to some reason, display of the said tv stopped and i lodged complain with help lg vide no rna[protected]
Model 42iv3500ta. Atrylil sr. No 108pluh090942.
They told me that ecb main (Mother board) failed and needto replace, and i confirm to the same. Immediately they observed the stock at company store and one piece was available and they lock the purchase....

Hello Respected, We have purchased LG Front load washing machine with 10 years warranty last year. But it's water pipe crack so we have complain it to LG service call center [protected] than a service person come to our home and tell you have to repair it by your own expenses. We agree to purchase parts. But now they denied it to repair by giving excuses that parts are not available. I let you know that this particular product is best selling...