LG Electronics Complaints & Reviews

Dear Amit, Please refer to my trail mailsand subsequent verbal conversion, that nothing has been done after somemany commitment. You are requested to kindlysolve the below problem as earliest. Bhaskar Anand From: Bhaskar Anand Sent: Wednesday, May 14, 2014 12:33 PM To: 'AMIT RATHORE' Subject: RE: Corp Escalation : DES Branch : ASM ( Amit Agarwal ) ; FW:Request no.RNA[protected] AND RNA[protected] Dear Amit Thanks...

I am using an LG L5 phone since August 2013 and am facing multiple problems since the very beginning, when i visited the service centre the tech guy just formatted the phone, updated it and returned it back. This thing happened thrice, but on requesting further the authorised person kept my phone under supervision for about two weeks and angain returned it back after that but this too didn't solve the problem . On complaining again the service...

Dear Sir/Madam, This is with reference to the LG refrigerator I purchased in april 2012 and dec 2013 cooling probs arised Below mentioned problem is the story folowed after that:- Problem:- Refrigerator not cooling, stops cooling every now and then. Solution by LG:- Problem not solved and I invested 1500 rs. On gas charging and piper changing+ my time I invested skipping my office schedules.+ food itmes getting spoiling since last...

We purchased a microwave on 18/05/14 and was delivered on 19/05/14. Today 20/05/14 the LG person was supposed to come by 7.PM and we rushed from office and reached home by 7 PM. LG person arrived by 7.30 PM and without doing the demo he just went back. and we got a message that "as per customer request it is rescheduled". We did not ask for any reschedule. We called up at LG customer care and got a reply that they will take up with higher...

Dear TEAM, This is to inform you that my fridge was not cooling properly and i had complaint through customer care (Complaint no -RNA[protected] before 10 days but i am very upset your service center services nobody is bother about my complaint. I spoke to Hema Mamlani service center manager and Mahaveer regarding this they give me your authorized service center person no he just confirm me will rectify the error. As per your TAT which...

Please do not ask me to again email on your [protected]@lge.com because I have done that several times and I only get a response sating that some one will look into it and resolve in 48 hrs. No one calls nor resolves. The local area service center officers are more to the pain. Please some one call from a complaints addressal board or HO after looking at this complaint. Hello Team, This is in regards to my ticket numbers; RNA...

We had already lodged the complaint i.e RNA[protected]. And the complaint was lodged on 12.05.2014. The LG technician replaced the compressor unit on 13.05.2014 as there was no cooling. After then there was no improvement in cooling. Then it was found it is due to excess of Refrgerant gas. So they released the excess gas. Now it is about two days there is no effective cooling. So i just want to replace the unit by a new one. As the product...

I have purchased my new tv on 05/05/2014.My new tv installation was not done so far, even after repeated calls to the customer services from the last ten days. I have registered through online for installation but very poor response observed from the customer services.


please do the needful

s.r.balaji
d.no:160 HWP(M) COLONY
ASWAPURAM
KHAMMAM DIST
ANDHRAPRADESH
...

This is about 7 years old product. The compressor was replaced just 6 months back by LG only, but it has malfunctioned again. When the issue was escalated to branch manager, Noida/ Ghaziabad, they simply closed the complaint by stating that it was a old product, hence can't be repaired. When I asked them to provide me the parts nos. which have malfunctioned so that I can raise it to LG Global whether those parts are available or not, they...

Dear Team, I want to bring to your notice that i purchased LG optimus L90 last friday i.e. on 8th May 2014. After few hours o[censored]sing it i started to see a very visible flickering/ fluctuation in the display. Please note that the phone does'nt come with a auto brightness sensor, moreover it was a contineous flickering. The very next day i contacted the mobile dealer, personally visited him and showed him the contineous flickering thing....

Hello There,
I have purchased P.No MEZ65071801 in march first week, this item comes with a complementary start up kit. This start up kit has not been supplied with the product. I have been asking the dealer MANOJ TRADERS, PILANI, 333031, RAJASTHAN since then but he has not supplied the start up kit. I am very fed up asking him again and again for the same. Please take this issue seriously and do the needful.
I will very grateful....

Hi, I purchased LG 3d LED TV on 28-Mar-2014 from LG best shop, the TV is a clear FLOP for displaying 3D content. There is doubleness in the images that the TV produce. Having a dynamic MCI of 100 Hz for a 3D tv is a FLOP. Time and again I have raised my concern to LG customer care but of no use (RNA[protected] and RNA[protected] they have clearly accepted that, it is no issue with the TV and the TV can only produce ghosty 3D images or...

This is with reference to Service Request No. RNA[protected] opened by me on 2nd May 2014. On 9th May 2014 your Uttam Nagar region Delhi Service center (Sharp Services) fradulently closed my complaint by giving the remark - Customer not contactable despite both my numbers available with the service center being switched on all the time and working. This is sheer cheating by Lg's service team as they are aware that my AMC for the said...

we also get worst service and worst product from LG mobile services. my set LG P715 is under guarantee but they are not giving proper services...my phone is not supporting sims except one when i changed my sim so i have to contact every time in CCE for this they promised me so many times after updations of set and software that we will give u cheque of set price amount next time but that next time is not coming..(hanging, sim not supporting,...

I have a LG Split Air Conditionr...

I have register the complaint on customer care number at dated 27th april...
Complaint Number is RNA[protected]
at the date 29th april lg technicain visited at my house and just seen the problem, not resolved...
Every day i follow up about my problem at LG customer care as well as Local service center... every day they all promise me to resolve my call at the same day...

this is regarding my lcd tv model no 42LM6690-TC which has a display problem and i have given the complaint for the same on[protected] vide complaint no.[protected] for which the technician came to our house and told we will order the part from the company and than we will collect the TV, on 29-4-14 they took the TV to their service station and told that it will be delivered to us within 2 days, but till now i have not received...

To whom it may concern I have purchased a Lg 3D LED 32' Tv on 21st Aug 2013 and since then it has a problem in 3D mode and that is when watching 3D movies after a while the sound goes off...and need to restart the tv to get back the sound and in A/V and HDMI mode the picture goes off for a while and comes back within 10 to 20 Seconds but the sound is there... Several times i had complained about this problem to the service center ...and...

Washing machine was not getting start. Power input signal is not coming. Called to customer care, got complain ID RNA[protected]on 28th April. Engineer visited on 29th April, on checking infromed that problem is with service board and need to change. Informed that till 2nd may it will be done. 2nd may not came and continuous follow up with customer care engineer came on 4th may with new service board. Installed new service board but still...

Device - AC I have entered into AMC with the company. Ist work after AMC was service of the AC. After service, the first time when i start the AC i.e on 25th april, it shuts down itself within 10 min. I called Customer care the very next day i.e 26th april, 2014. On 27th i.e next day approx after 36 hours employees came home to check out the problem and after knowing they said that they will wait for only 10min and if it does shut down...

I have 2 1.5 Ton split AC under AMC, due to Gas leakage the AC is not cooling effectively. I have logged a complaint (RNA[protected] on 25th April 2014 but no service engineer called me or attended within the 2 hours as mentioned by the customer care representative. I called again on 26th April & 28th April to customer care, the representative on both occasion told that an urgent reminder would be sent. I gain called the Area Manager...