LG Electronics Complaints & Reviews

I registered a complaint for my micro oven (RNA[protected] and for AC(RNA[protected] on 8th June 2014. Toll free customer care center always mention that there will be a call back within 24 hrs. But there is no call back even after 4 days. I do not understand where to contact. They have given a zonal service center no. in Noida region, that number is always switched off. Can any higher official give any answers why it is a one way communication...

LG Electronics is not providing services under warranty or under AMC. I have 1.5 ton window AC and 1.5 ton inverter AC. Whenever I log compliant they are not bothered to respond. They come after 5-6 days just do time pass and go back without solving the issue. If i call on customer care they suggest to talk local repair center. Repair center people do not entertain any complaints gives silly reasons and disconnect call. I log RNA[protected]...

i m Raj K Singh
called LG customer care on 16/5/2014 and complain about my LG window AC which was & ( is ) not working.
got complain no.RNA[protected] again i called on 20/5/2014. in between i
called LG Service centre SASARAM no.was given by lg india
on 20/5/14 technician/mechanic came & change some parts but Ac was
not working then he told FAN OR CAPACITOR also to be changed but at
present...

Dear Sir, We have procured 39 Nos of LG 1.5T AC's on 28/10/2013. (15 Split & 24 Window AC'S) A service request was logged on 30/04/2014 for servicing 39 Nos of AC'S. (Request number RNA[protected]. Without even an visit to site for servicing the same message is being sent for call satisfaction survey. Again online complaint has been register Again on 03/06/2014 after waiting for the whole day in your telephonic call queue for...

We took the LG air conditioner from deep kamal electronics, , ahmedabad . Ph no [protected] and [protected] dated 2nd June 2014. Invoice no 546 and suppliers reference no 9352. The service engineer came and installed it on 6th June. After that the drain pipe is leaked and the water is coming out from AC .. We are making a regular phone call to the service proper but not getting the proper reply. Still we waiting for the complaint to get resolved....

Sir, Refer our complaint made on 02.06.2014 reg service for split AC. A technician having Mobile [protected] visited on 03.06.2014 and told that the AC require gas charging. He also promised that the Gas charging technician will visit on the next day. Inspite of numerous reminders no person has turned up. I have made repeated calls but no use. Then finally I was told to contact One Mr Prabakar, Ph[protected]. I have made several...

Sir,
It is very unfaith activity from your side to customer. I kashi nath chatterjee bought a split ac on 6.06.2014, all though i gave advanced 17000/- on 18.05.2014, it is very unfortunate that your ac delevered from your house, which was diffective, when your worker instaling the machine they said that the ac has manufacturing defect, due to this it is not working. Now till today there is no rresponse from your end. As a good customer...

Hi, Further to my two previous complaint which were registered on 29th April and 2nd April, 2014. I am still facing a problem of frost deposition in my freezer. There was no resolution provided to my previous request. Henceforth, I expect a urgent resolution to my problem by LG or else I would have to go through different communication channel. Regards, Aditya [protected]...

I bought a LG AC 2 years back - LSA5MR3T. It stopped working 2 weeks back and started flashing CH 10 on the LCD display. I tried reaching [protected] repeatedly but was not able to reach customer support for Air Conditioners. I directly contacted the LG Best customer service in 9th cross street, Anna Nagar, Chengalpattu - 603001. The technician visited my place and inspected the AC- 26th May 2014.It took him 1 week to get the spare -...

Hi I bought a Microwave Oven 3 year back. It got faulty 1 1/2 years back. Service technician visited and informed that PCB got failed and asked 50% of the product value for replacement. But the LCD display is working. If PCB failed there shall not be any display. I am following with LG customer service and there is no proper response because I have denied to accept their quotation for service and also I asked Root Cause Analysis. Can...

I have bought LG LED LS5700 TV from Essential Electronics, PANJIM Goa, in September
2012. After using 17 months it started giving me problem. It began to get restarted automatically, even if I remove battery from remote problem did not solved. Before this Problem I have contacted LG to give me extended warranty just after completing my 12 months warranty period, but they always postponed saying Warranty forms are not available, and...

DearSir/Madam,
I bought Smart TV on 10-May-2014at Dubai and brought to India for Use. It has got LG International Warranty with India Support Toll free number[protected].
From day one, ‘Smart TV function Premium Content not working but LG is committed for LG International support and Warranty with India toll free indicated….all useless…no solution and no support.
It is big flaw in the LG system...

This is to bring into your kind notice that I Akhil Shrivastava purchased a LCD monitor of LG electronics on 6th march 2013. Since last 3 months It has not been working properly as going black out from bottom and I can not see the task bar at all, with more time It went black from right and left side as well.
I talked to customer care in the last week of march 2014 and they sent a engineer at my home to solve the issue but He said...

Hi sir/ madam

I reported a problem with my mobile phone 2 months ago on LG Direct service center at edappalli, Cochin. The problem was that when my phone is automatically locked after screen timeout it will not get unlocked. They were unable to identify the problem and replaced all parts one by one. The replaced board was not having the IMIE number and the sticker behind the board was missing. They are now saying that the cannot...

I have purchased LED Smart TV Model No. 32LW5700. I have done the AMC and the TV covered the AMC suddenly display of TV not working then I have lodged the complaint to LG number of time and following are the complaint I have lodged. 1) RNA[protected]/05/2014 2) RNA[protected]/05/2014 3) RNA[protected]/05/2014 And I spoke to number of time to customer care and service centre executive Mr. Madhav - [protected]...

Dear sir,


This is mohammad jeelan from chennai from past 2 months we are facing the issues with LG Customer service.

For servicing Lg people are sending for non authorised persons for repairs and they are providing the duplicate bills.

one time they have sent one authorised person from LG then we came to know that the bills which we have are duplicate.

Process which we are...

I had purchased one Micro oven at the end of 2009 of model MC 8089 LTR amounting Rs. 13000/-. Due to not running of the machine, in the last year I have changed the transformer, magnatron amounting Rs.2500 from LG service. Since purchase of the said microven I am calling the company service very often, Due to problem of the m/c I had logged a complain vide no. RNA[protected]. While visiting the LG service it was found that PCB is not working....

There is no response for the Free Cooking Classes. Though we call them there is no response from your side. I request please to record the videos of the oven operations while preparing the receipes and upload them in your web sites so that it will be convenient for all the LG customers to view them at their own time...

sir, we gave complaint on date 26th may and they came to our house in the afternoon 3'o clock and they took board with them and they said that we will repair and return us within two days but till now no response. if we again calling to online also they simply saying that they will call back within 3 hours but they not responding us now we want our board back. so please take quick action and tell the details about that person who took...

Dear Sir, Regret to inform you that we had purchased the Lg Refrigerator in May -2012. But the compressor failed within two years. We had complained more than five times to your call centre. Then last week after 3 days your local service provider Mr. Shailesh ([protected]) send a person, which was not within the stipulated time frame of 24 hrs. His name was Mr. Kadir ([protected]). He changed the compressor and filled the gas. For...