Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

About a month ago, I opted for an MTNL WiFi connection at my home. After much delay, say after a week or so, the linesman did turn up and fix a new incoming telephone line (No.[protected], the WiFi modem (Binatone DM 856W, IP 192.168.1.1), etc, with required configuration in my laptop done. But except for a brief period (one and half hour), the WiFi system went haywire. The modem stopped working. There is no link (to internet), even ADSL not...

My Modem link (BoradBand) is blinking from last 4 days, i try to contact 198 for they reply 28749827 not valid

number, than try 28742198 but still same problem, ,


I request please check my Internet connection[protected] which is not working due to not link to my modem

which i provided by MTNL, Please resolved my problem

Thanking you

Regards
br...

Hi, I had submitted an application to releases my number[protected] from safe custody on 13 January. Even after certain complained through voice answering machine, customer care and personal meeting with the official at Shadipur MTNL sanchar haat and Naraina MTNL office still my landline is lying vagrant and dead. Now, I have received a bill for two month January and February. Please help me resolved the issue as when I approach...

My internet service registered in the name surya prakash rathi with telephone no.22093018 has not been working for last two weeks. I have called the customer care for around 10 times and registered complaints regarding this issue twice. The complaint nos. are 3031 and 8166. The response from the customer care is not at all satisfactory. I have tried calling the area manager Mr.Avdesh kumar ([protected],[protected]and G.M Mr. A.K Aggrwal[protected]...

Dear sir, I booking online MTNL Broadband Landline phone Document collect by Ram Singh - [protected] - (No[protected] in October 2013 and phone install in our home in Nov-2013. We not received any Bill and Booking letter till date. Problem is for first day Nov-2013 to till us registers last complaints on[protected]no-1488) on 198 phone not working, broadband net not working. And in Jan-2014 last week our phone disconnect....

Dear sir, I booking online MTNL Broadband Landline phone Document collect by Ram Singh - [protected] - (No[protected] in October 2013 and phone install in our home in Nov-2013. We not received any Bill and Booking letter till date. Problem is for first day Nov-2013 to till us registers last complaints on[protected]no-1488) on 198 phone not working, broadband net not working. And in Jan-2014 last week our phone disconnect. We...

Dear Sir, I applied for the internet broadband connection of MTNL in the month of October and subsequently the installation was carried out on the date 28/10/2013 and my number allotted to me is 26941982. Since installation the internet never worked though we complained to your office 18 times during last 4 months. The complaint dates are listed below: Date of Complain: Complain Number 31/10/2013 [protected] 01/11/2013 [protected] 02/11/2013...

My name is Rakesh Yadav and I am MTNL user for Delhi circle. My telephone number is 23812865.
My broadband is not working since last one month, I have raised so many compaliant on 1504, 198, 23812052, 23812051, [protected] and more that 100 times by visiting nearest sanchar hat in Mall raod
Even I have contacted with Line man (tiwari ([protected]), muarry, and choudhray), he is showing attitude and even he is not ready to visiting...

Respected Sir, My Name Is Ajay Sharma And My Telephone No Is 25315855 ca no [protected].I Have A Plan 599 Unlimited But Still From 04 September 2013 I Am Facing The Problem Of Link Breakup (RTO). I Made Several Complaints To All Officers Of Najafgarh Telephone Exchange Verbally And Meet Personally 40 Times But The Response Is ( हम क्या कर सकते हैं ) .I Am A Share Market User And You Know Sir If Net Connectivity...

Its been almost 2 years I am using the broadband connection with this number. The Internet connection since day-1 is intermittent, 30-40% of the time its not working and even when it works it is very slow as compared to what I was promised and being charged. I must have logged more than 50-60 complaint (have lost count now) in last 2 years and NOT EVEN ONCE has anyone come to my place to even check what is the issue. Every time I call...

I have submitted an application to release my connection from safe custody on 13th January 2014 and on that same day the official in-charged had released it from Sanchaar Haat shadipur MTNL. But till date my connection is lying dead, I have filed many complain through MTNL voice machine 198, personally went and meet the concern official both at Shadipur MTNL Saanchar Haat, Naraina MTNL office, but of no use.

Please help me...

Dear Sir,

From last almost 18th Jan, 2014 My Internet connection is not working, I have made a complaint on 23Jan, 2014 24th jan 2014 complaint nos. 64100696, 64100527,[protected], 398929, but there is no one who will identify the complaints, after few day line men came and told that your modem is not working, next day he come with his modem and check the modem, my modem was correct then he blame to my wire, then next day...

Dear Sir,


I am MTNL Broadband customer. My telephone no 28891007. I am not able to use their broadband wifi services because of frequent disconnection, but I am paying my monthly bill time to time. I am not getting currently from last 1-2 month.

I lodging my complaints on your online portal but I find it useless.Kindly request you to please look into the matter so that I can use your broadband services...

I am having a combo package from MTNL by which a landline phone and Internet service is provided. Internet speed package is 512 kbps package. I am completely vexed with the actual download and surfing speed provided. When I stayed in Hyderabad I used to get atleast 60 kbps on 512 kbps package from airtel or beam telecom. But, here I am getting not more than 20 kbps which is very low not just once but, daily. Does these a$$h0les have any moral...

Hello, I am a customer of MTNL Delhi broadband service from long time. From 7th December 2013. I have booked online complain to MTNL thrice and one time by personal visit to MTNL Delhi - NFC office. There is a employee of MTNL Delhi Named Mr. Meena, whom I told about my problem. He replied me, "What I have to do if you are able to use service. And I am not sitting here to solve your problem". And I mailed to concern department...

Hello sir/mam, On 24th of December i applied for the extension of my broadband service for number 23380504 from 512 kbps speed to 1 Mbps speed. They said that service will be started from 27th Dec 2013 onward, but it dint therefore i called to 1500, believe me i never saw this much lazy employees in my entire life. They pic up call once, make excuse, cut the call at once without even completing the conversation (lack of behavior), instead...

Dear All, This is Mrs.Shivshankar Rajbhar. I have broad band connection 2 MBPS (combo plan), my telephone +91-[protected].having broad band connection problem. I was lunched the complaint online but there was no response from MTNL side still I am facing issue. Few months back in Malwani Mhada set-up telephone exchange, they are good service providing from MHADA customer but there is no response from MHB colony. I am stay gate no...

Kind Attn : GM ( North ) Mr.Takkar A K

Ref : Tele no. 24362551

Sub : Non working of the land line from 09.12.2013

Sir,

We would link to bring to your kind attention that the above land line is
not working since 09.12.2013.

We have consistently complained number of times but to no avail.

Moreover we would like to bring to you notice that our...

I have MTNL landline and broadband connections. My landline number is[protected]Sakinaka, Mumbai). I have paid all my bills in time till date. But both my landline and broadband connections have been unreliable since last week of September 2013. I registered a complaint using MTNL's helpline in September and the connection was restored after 10 days. But the broadband connection has been going on and off since then. And now both my landline...

Dear sir, I have MTNL Broadband connection and most of the time I find that my internet is not working. The DSL light keeps on blinking. This is not the first time I am writing here, this happened in 2011 too and after lodging the complaint to PGP, it was working fine for more than a year. But now again, the same problem is coming. Whenever I register a tele-complaint the technicians come and they do something after which it starts...