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Motorola Customer Care

Motorola India Pvt Ltd

Motorola Exellence Centre, 415/2 Mehrauli Gurgaon Road, Sector-14
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91 124 230 3212
 +91 22 4226 5849
 
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Motorola Complaints & Reviews

Motorola - Very Very poor service of MOTOROLLA

User
 nasbul on Oct 23, 2014
As i am writing this complain because i am just fed up and fed up from the very bad service of Motorolla. As i had bought the mobile Moto E on 25 th July and i suddenly my mobile getting pblms and on 1st Oct it got problem and it didn't start up after getting opened appeares motorolla symbol M, and after that it is not forwarding ahead. When i showed to service centre which is at chennai nungambakkam service center (TRIDENT TECHNOLOGY), they told that its motherboard has been corroupted and it will be replaced. But it is very sad that as i had given them on 6th Oct but till now they are saying that...
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Motorola - please change the customer care people.

User
 venkat0189 on Oct 21, 2014
Hello Motorola, PLEASE BE PATIENCE TO KNOW THESE FACTS!!! i brought moto-g mobile and unfortunately it was broken after few days, i have given that for repair in chennai Trident Technologies.it was nearly 50 days, that my mobile was not repaired and they are saying my case was closed on october 9th, as i have given it for August 30th.but i could not get any confirmation that mine is got repaired. one more thing when i tried to call customer care they have given one manger named MANIKANTAN--09387726464, this nigger dont know a word of english but he is a manager, and another person named...
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Motorola - Moto E-Ringer Not Working Complaint No-OTM/MG/14/03773/Suresh.M

User
 Suresh Alfa on Oct 21, 2014
Dear concern, I had bought my moto e on flipkart on 14/08/2014, on 16/10/2014 i had faced ringer not working bearing complaint no OTM/MG/14/03773 on my mobile and given for service at chennai nungambakkam service center (TRIDENT TECHNOLOGY), still now the repair doing, there is no updation from service center side.they informed me on the very first day that it take 4 working days to get repaired.but it too long for a mobile service, i can't do my work without my mobile.kindly make a note and resolve my complaint soon as possible. thanks & regards, Suresh.M 9884173452...
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Motorola - Over heating of the device

User
 chandu9388 on Oct 19, 2014
My Mobile is Moto G 2nd Gen which i purchased on October 6th and started using from 10th. I am facing a serious issue of overheating of the phone when I constantly use any app for minimum 10 minutes. IMEI number of the phone is 353321067849342...
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Motorola - little bit modifications of motorola moto E

User
 harish3 on Oct 16, 2014
sir/madam i want to little bit modifications of motorola mot e moble from you.the cost is 7000/-, it is very reasonable price in india.to this mobile price(7000/-) in the market latest SAMSUNG GALAXY S DUOS 3 is available.this(samsung)mobile contains LED flash & "FRONT facing(secondary)camera".but motorola mot e doesn't contain LED flash & "FRONT facing(secondary)camera".please you will modify this(motorola mot e(2nd gen)) mobile & release this mobile Q3 in 2014.due to i like this model & i want to buy this modified(mot e(2nd gen)) mobile.please... thank you sir/madam...
Complaint comments Read comments Complaint category Mobile Handsets

Motorola - Problem with Moto E

User
 Vaisakh Gopinath on Oct 10, 2014
My phone moto e is delivere by flipKart yesterday.Yesterday the phone was working normal after that i put my handset for the initial charge of 8 hrs. Now my phone is not getting on.It got stuck in the start up screen.It is not getting on . What should i do now....
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Motorola - improve features

User
 harish3 on Oct 10, 2014
Sir, I want to buy a "Motorola mot e" mobile. This mobile price is very reasonable.that's the good price of this mobile.this mobile contains the best features more than other smart mobiles.in this mobile I'eve seen 2 disadvantages. They are 1).the camera doesn't contain the led flash. 2).imporTaunt disadvantage is this device(mobile) doesn't contain the front facing(secondary)camera. I hope, you will modify these two disadvantages and released 2nd gen motoe same as a mot g(2nd gen) as early as possible. I am waiting mot e(2nd gen). Thank you...
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Motorola - Motorola service center Lucknow giving poor services

User
 amsrivas on Oct 10, 2014
I have purchased Moto G from Flipkart and i have got some problem in Mobile Screen, its showing Zig Zag lines in screen and after that i gave the handset to Lucknow service station on date 13/8/2014 and till now they didnt rectify the problem, till now they havent given my set and while visiting there service station they are asking for more money, giving excuses, while calling them they didnt pick the call. Kindly take necessary action and provide the solution as i m very much disappointed. MotoG IMEI no-353305061505224 Date of Purchase from Flipkart:02-07-2014 ------------------------------------------------------------- Lucknow...
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Motorola - Defect in the product moto g 16 gb

User
 reena92 on Oct 8, 2014
I ordered Motorola's Moto g product from Flipkart which was delivered to me on 29th of May 2014. After a month one sim slot stopped functioning and since it was over one month flipkart refused to take back the product and asked me to go to Motorola's service center in Calicut. I have given the product to Ridham Mobiles, 1st floor, Darussalam Complex, Mavoor Road, Calicut 673004. Ph. No. 9746892088 and 04954060540. They asked me to give it for exchange and said I will get it back within 20 days. It has been more than a month now and whenever I contact them they ask for more time. The employee there...
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Motorola Moto E - motorola moto e...back panel slightly open from upper right side

User
 sumit.kumar.a on Oct 7, 2014
phone bought on 9 september... Order no. Is OD 40909042076...Back panel slightly open from upper side side... Before i thought that it might be happen in all phone. But my friends phone is alright.this might be happen in my phone. If possible please help me out from this...
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Motorola - Making a fraud with customers

User
 LOKESH PAUL on Oct 2, 2014
Dear Sir/Madam,

I am writing to complain about the mobile phone I bought from an online store on the 7th June'2014. I have been a satisfied customer only for a short period of time. Unfortunately since the beginning of this of this month it stopped working properly.The mobile phone I ordered is a Moto-E. I chose to buy this phone because of its good features and the reasonable price, that was Rs. 6999/- and for which I still have a valid warranty. Sadly it's not working properly anymore. The first problem occurred on 12th Sep'2014 when out of a sudden the screen disappeared,...
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Motorola - Default n bluetooth and wifi functioning

User
 kunal khade 4 on Sep 25, 2014
I bought moto G (16 GB)mobile four months back from sarf trading and its now showing default in the working of bluetooth and wifi.The bluetooth dosent even gets on and the wifi dosent even shows the nearer wifi networks some time. As the mobile is in the warrenty of 1 year(software & hardware) and its only 4 monts now so i wanted to know what should i do to get my mobile repaired.plz give me a feedback so that i get the solution to my problem...
Complaint comments Read comments Complaint category Mobile Service Providers

Motorola - Motorola - Very Very Poor (Corning Gorilla Glass 3) of Moto E

User
 kumarjcet on Sep 25, 2014
I had bought a Motorola Moto E for myself on 19th July 2014 AS I was very happy with the performance of the product, hence I had recommended it to a lot of my friends. I had again bought 2 more MotoE for my Relatives. So it is needless to say that I was quite impressed with Motorola. But last Saturday( 20 Sep 2014 ) when on my way back home when I was exiting from the car, my phone just slipped out of my pocket and when I took it ‘I found the screen to be broken’. Now this brings me a lot of Question in my mind regarding the specs of the phone I used Promoted, as the phone didn’t...
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Motorola - got cheated received faulty product

User
 nehasinhal on Sep 20, 2014
I purchased this product on 25th july 2014 through flipkart i.e one and half month back only.Last sunday i.e 14th sept it got switched off suddenly, no display nothing totally in dead mode.I called motorola customer care also, they asked me to try it in safe mode but nothing happened.I visited authorised service center in chennai i.e trident technologies, they told there is problem with motherboard its faulty.They changed it, Yesterday i got my mobile from them.For some time it worked properly but again went on dead mode. I called motorola customer care again, they again told me to visit service...
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Motorola - MOTO E POOR SERVICE

User
 citiusabhi on Sep 19, 2014
No one taking care of it. I have been continuously grilled by poor service from motorola and its customer service centers in chandigarh vignesh serice center Gone there to check my battery problem which used to drain with in 2 hours from complete charged even without using i.e. "Stand BY" But after having life changing experience from there my phone got fully scratched by those vignesh guys and they told battery now changed after 3 days and let us know if problem persist Like they guys dont have any responsibility to check and confirm Is customer totally free to roam around such employees...
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Motorola - Mobile quality is worst

User
 Pankaj.agw on Sep 16, 2014
I have purchased Moto E through flipkart 1 Months back.after 156 days its screen got damaged now their service centre is demanding Rs 5000/- for replacement of the screen.PC support is the only authorised service centre in pune for motorola.Motorola is cheating indian people by selling rejected material through flipkart.it is first time i have seen that a mobile screen's cost is almost equal to price of mobile.Motorola wont be able to survive in india.Motorola will have to pack their baggage very soon....
Complaint comments Read comments Complaint category Mobile Handsets

Motorola - Not recevied moto g display , ordered on 30 august.

User
 brajkishore dubey on Sep 12, 2014
I am very very disappointed to inform about motorola services. I have bought my mobile approx 2 month back of 14000 Rs, and getting a dark line over the phone can not able to use my phone as screen is not visible . I went to moto service center and ask them to replacement as the mobile under warranty. They are saying that it got Physical damaged. even my mobile never got fell down and not even single scratch on the mobile. later i ready to change my screen, they are asking 4600 Rs for only screen. i have given 500 as advance and they told me it will be ready in 1 week. but approx its been...
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Motorola And Flipkart - MOBILE IS NOT FUNCTIONAL

User
 harics03 on Sep 11, 2014
Hi Team, I have purchased MOTO-G mobile from Flipkart website 2weeks ago, It is not functioning as expected, I have informed to Flipkart folks to take back the mobile or replace it, they didn't respond properly, then I called to Motorola service centers, so that they would solve the issue, but they are not picking up phone and It has been 2 weeks that I am unable to use the mobile and go further. I would like to file a complaint against both parties Flipkart and Motorola as they have not given proper service when requested. Thanks, Hari Krishna, 09881201742...
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Motorola - No response to Service Center

User
 nirbhay nirala on Sep 8, 2014
I purchased MOTO E form flip card on 26-June-2014. My mobilehead phone/macro phone port is not working. Currently I am in PUNE. I approachedto MOTO E service center at PUNE that mention as MOTO website. I called to Tel: 9552589014/020-24430423 but no one taken mycall. I visited to address: PC SUPPORT, Shop no-8, Shree Sai Tower, 273, Narayan Peth, Pune-411030 But gay on service center told me to come after 10 days. I am suffering due to service center problem....
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Motorola - Motorola Moto E not getting replacement of Faulty Mobile

User
 kkrathore5 on Sep 4, 2014
Dear Sir/Madam, This is Krishan Kumar from Chandigarh Region, I am Motorola moto E Phone Customer and my phone has a issue of restart from last 2 month. I have visited service center 5 Times and they are telling it can not repaired, it need to go for full replacement of the product. I have already deposited it to service center 15 Days back, but still didn't get my phone, I already talked to Punjab Regional Head Mr Sharnajit, they are telling like we did not get approval. its really unexpected behavior from a reputed company, from last 2 months i need to go again and again to service...
Complaint comments Read comments [2] Complaint category Mobile Handsets

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