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Motorola Customer Care

Motorola India Pvt Ltd

Motorola Exellence Centre, 415/2 Mehrauli Gurgaon Road, Sector-14
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Phone:+91 124 230 3212
 +91 22 4226 5849
 
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Motorola Complaints & Reviews

Motorola - MOTO E not repaired -Pune

User
 rajharish on Nov 21, 2014
Hello, This is to inform you of the torture that I have gone through since my mobile MOTO E stopped working around 19th Oct. It would not switch on and when charged, it was heating up. After two days mobile started and worked as normal however the same day it got switched off again and started giving the same problem. A very dim light would come up on the screen but no display and completely black. I submitted my phone to P3 support at Ashoka mall pune on 01 Nov 2014 where I had to wait for 3 hours and eventually submitted my phone. I was given a slip to mention the problem. Being a layman, I...
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Motorola - Mobile Not repaired properly

User
 AkshayPatil33 on Nov 20, 2014
Hi sir i given the mobile for service in one of the u r service center which is located in jayanagar 4th block Bangalore, they told that mother board is gone they took 15days to repair and given back to me, i thought the phone is repaired and came to home, after 1 day it again giving problem, so i given this time rajajinagra Bangalore service center, they told that mother board has gone, then they told it is not yet serviced also, so who is the responsible and what to do, i want to register compliant against jayanagar service center...
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Motorola - new mobile geting hanged, now not working and not getting charged

User
 Menoz on Nov 16, 2014
Dear Sir, this is my complaint second time on the same issue. I have bought new MotoG mobile phone from Flipkart.com after one month it started malfunctioning, now i definitely require replacement for the same. After i registered complaint last time i was given information on service center of Motorola of Haridwar but unfortunately it had stopped services of Motorola. Later on I tried to get it done from Roorkee service center but unfortunately they too discontinued with their services to Motorola. Now I am stuck with this new mobile which is not working at all. Please Help ME. Thanks Menoz...
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Motorola - Mobile X1022 Moto E has Auto off & white screen problem

User
 dahiyasachin2 on Nov 6, 2014
I had gone to Customer Care : Hisar i.e Shri Balaji Communications Pin Code 125001. They made me to come 6-7 times and made me to wait for a long time. My IMEI NO.is 359299050532097. I had told them lot times about the problem . They just say we updated phone. Now there will be no problem . They talk so rudely to customers. We told them the problem persists . But they are listening us. Please help me. I want replacement of the phone. My contact no. Is 9671988595....
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Motorola - Phone Charging & Backcover Issue

User
 Mandy001 on Nov 4, 2014
I ordered Moto E on 22nd Sep, 2014.The Back plastic cover is not fitting accurately to the phone and due to this, the loose end hits the SIM card and eventually the SIM comes out and The phone was having battery issue from the starting itself, i guess. Now the worse is, It is not getting charged at all. It shows that the charger is connected, but there was not even a 1% charge level increase . Now the phone is off. Please address the complaint ASAP. I have 1year warranty for the said product. Order id : OD300821884637624000. Order is on the name of Ashu Regards, Ashu...
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Motorola - Serious problems in new handset within warranty period

User
 sunilchhaperia on Nov 3, 2014
I purchased new Motorola Moto G mobile phone on 14-07-2014 and it went completly dead within short time from purchase date. After so many hassels I reached Motorola service centre and gave them handset on 29-09-2014. I collected back repaired handset on 09-10-2014 but soon after it again giving me problems. Now the handset hangs frequently, reboot many time and not taking proper charge. For me its not possible to run after their service centre time and again so I want that they replace my handset with new as this handset has manufacturing defect....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Motorola - unsatisfactory services

User
 sahithi chowdary on Oct 31, 2014
I bought moto e on flipkart through my friend, I received it around 24th to 25th of June 2014.in the first month itself I got the problem with the power button, whenever I used to press power button to lock the screen it used to get switched off automatically and restarts. After 3 months it used to happen frequently so i took to service center on 8th of October and was told that problem is with button. Got there on 14th of October to get my phone after I was informed that it was done but I found out that it still had the same problem. I was told that problem is with motherboard and they’d change...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Motorola - COMPLAINT ON MOTO E

User
 a.shyamganesh on Oct 28, 2014
Dear Sir/Madam, Please be informed, i have purchased MOT E on 18.Aug.2014 through flipkart. MOTO E BLACK flipkart order no.OD40813039039 delivered on 18.Aug.2014 my handset display getting more heat while calling even in 15MIN it will get heat . I never expect such product from MOTOROLA COMPANY. kindly arrange for replacement of my handset immediatly otherwise i am going to complaint against MOTOROLA in customer court Treat this matter very very serious & call under signed immediatly for free replacement. Awaiting positive reply at the earliest.....
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Motorola - Very Very poor service of MOTOROLLA

User
 nasbul on Oct 23, 2014
As i am writing this complain because i am just fed up and fed up from the very bad service of Motorolla. As i had bought the mobile Moto E on 25 th July and i suddenly my mobile getting pblms and on 1st Oct it got problem and it didn't start up after getting opened appeares motorolla symbol M, and after that it is not forwarding ahead. When i showed to service centre which is at chennai nungambakkam service center (TRIDENT TECHNOLOGY), they told that its motherboard has been corroupted and it will be replaced. But it is very sad that as i had given them on 6th Oct but till now they are saying that...
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Motorola - please change the customer care people.

User
 venkat0189 on Oct 21, 2014
Hello Motorola, PLEASE BE PATIENCE TO KNOW THESE FACTS!!! i brought moto-g mobile and unfortunately it was broken after few days, i have given that for repair in chennai Trident Technologies.it was nearly 50 days, that my mobile was not repaired and they are saying my case was closed on october 9th, as i have given it for August 30th.but i could not get any confirmation that mine is got repaired. one more thing when i tried to call customer care they have given one manger named MANIKANTAN--09387726464, this nigger dont know a word of english but he is a manager, and another person named...
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Motorola - Moto E-Ringer Not Working Complaint No-OTM/MG/14/03773/Suresh.M

User
 Suresh Alfa on Oct 21, 2014
Dear concern, I had bought my moto e on flipkart on 14/08/2014, on 16/10/2014 i had faced ringer not working bearing complaint no OTM/MG/14/03773 on my mobile and given for service at chennai nungambakkam service center (TRIDENT TECHNOLOGY), still now the repair doing, there is no updation from service center side.they informed me on the very first day that it take 4 working days to get repaired.but it too long for a mobile service, i can't do my work without my mobile.kindly make a note and resolve my complaint soon as possible. thanks & regards, Suresh.M 9884173452...
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Motorola - Over heating of the device

User
 chandu9388 on Oct 19, 2014
My Mobile is Moto G 2nd Gen which i purchased on October 6th and started using from 10th. I am facing a serious issue of overheating of the phone when I constantly use any app for minimum 10 minutes. IMEI number of the phone is 353321067849342...
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Motorola - little bit modifications of motorola moto E

User
 harish3 on Oct 16, 2014
sir/madam i want to little bit modifications of motorola mot e moble from you.the cost is 7000/-, it is very reasonable price in india.to this mobile price(7000/-) in the market latest SAMSUNG GALAXY S DUOS 3 is available.this(samsung)mobile contains LED flash & "FRONT facing(secondary)camera".but motorola mot e doesn't contain LED flash & "FRONT facing(secondary)camera".please you will modify this(motorola mot e(2nd gen)) mobile & release this mobile Q3 in 2014.due to i like this model & i want to buy this modified(mot e(2nd gen)) mobile.please... thank you sir/madam...
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Motorola - Problem with Moto E

User
 Vaisakh Gopinath on Oct 10, 2014
My phone moto e is delivere by flipKart yesterday.Yesterday the phone was working normal after that i put my handset for the initial charge of 8 hrs. Now my phone is not getting on.It got stuck in the start up screen.It is not getting on . What should i do now....
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Motorola - improve features

User
 harish3 on Oct 10, 2014
Sir, I want to buy a "Motorola mot e" mobile. This mobile price is very reasonable.that's the good price of this mobile.this mobile contains the best features more than other smart mobiles.in this mobile I'eve seen 2 disadvantages. They are 1).the camera doesn't contain the led flash. 2).imporTaunt disadvantage is this device(mobile) doesn't contain the front facing(secondary)camera. I hope, you will modify these two disadvantages and released 2nd gen motoe same as a mot g(2nd gen) as early as possible. I am waiting mot e(2nd gen). Thank you...
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Motorola - Motorola service center Lucknow giving poor services

User
 amsrivas on Oct 10, 2014
I have purchased Moto G from Flipkart and i have got some problem in Mobile Screen, its showing Zig Zag lines in screen and after that i gave the handset to Lucknow service station on date 13/8/2014 and till now they didnt rectify the problem, till now they havent given my set and while visiting there service station they are asking for more money, giving excuses, while calling them they didnt pick the call. Kindly take necessary action and provide the solution as i m very much disappointed. MotoG IMEI no-353305061505224 Date of Purchase from Flipkart:02-07-2014 ------------------------------------------------------------- Lucknow...
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Motorola - Defect in the product moto g 16 gb

User
 reena92 on Oct 8, 2014
I ordered Motorola's Moto g product from Flipkart which was delivered to me on 29th of May 2014. After a month one sim slot stopped functioning and since it was over one month flipkart refused to take back the product and asked me to go to Motorola's service center in Calicut. I have given the product to Ridham Mobiles, 1st floor, Darussalam Complex, Mavoor Road, Calicut 673004. Ph. No. 9746892088 and 04954060540. They asked me to give it for exchange and said I will get it back within 20 days. It has been more than a month now and whenever I contact them they ask for more time. The employee there...
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Motorola Moto E - motorola moto e...back panel slightly open from upper right side

User
 sumit.kumar.a on Oct 7, 2014
phone bought on 9 september... Order no. Is OD 40909042076...Back panel slightly open from upper side side... Before i thought that it might be happen in all phone. But my friends phone is alright.this might be happen in my phone. If possible please help me out from this...
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Motorola - Making a fraud with customers

User
 LOKESH PAUL on Oct 2, 2014
Dear Sir/Madam,

I am writing to complain about the mobile phone I bought from an online store on the 7th June'2014. I have been a satisfied customer only for a short period of time. Unfortunately since the beginning of this of this month it stopped working properly.The mobile phone I ordered is a Moto-E. I chose to buy this phone because of its good features and the reasonable price, that was Rs. 6999/- and for which I still have a valid warranty. Sadly it's not working properly anymore. The first problem occurred on 12th Sep'2014 when out of a sudden the screen disappeared,...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Motorola - Default n bluetooth and wifi functioning

User
 kunal khade 4 on Sep 25, 2014
I bought moto G (16 GB)mobile four months back from sarf trading and its now showing default in the working of bluetooth and wifi.The bluetooth dosent even gets on and the wifi dosent even shows the nearer wifi networks some time. As the mobile is in the warrenty of 1 year(software & hardware) and its only 4 monts now so i wanted to know what should i do to get my mobile repaired.plz give me a feedback so that i get the solution to my problem...
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