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Motorola Customer Care

Motorola India Pvt Ltd

Motorola Exellence Centre, 415/2 Mehrauli Gurgaon Road, Sector-14
Gurgaon
Gurgaon District
Haryana
India

Customer Care Phone Numbers and Contacts

Tollfree Phone:1-800-1022344
Phone:+91 124 230 3212
 +91 22 4226 5849
 
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Motorola Complaints & Reviews

Motorola - Camera Error from past 2 months on Moto X(2013).

User
 Ullas Sindhwani on Jul 3, 2015
Whenever I open camera app it says 'Please restart camera'. I tried opening it again after restarting my phone, then again problem is same.Now I have upgraded to lollipop 5.1 but the problem is not solved.Kindly Replace my phone. I am really fed up of this.a...
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Motorola - Handset Gave problem after 10 days of repair

User
 himanshu sood on Jul 3, 2015
Worst service ever. My handset was repaired for speaker problem. It was handed to me after 25 days. Now after 10 days it is giving problem of Audio Jack.Now my phone is out of warranty and they are asking to give it for repair again. They will most likely take 25 more days and then after that more problem will arise....
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Motorola - does not repair by the service center

User
 SahilMalik on Jul 3, 2015
I am go to the official registered Motorola service center for my mobile repairing and my mobile handset is in the warranty period... My mobile handset having problem about the battery discharge fastly, my hand phone slot have does not support when the slightly twisted the mobile and about the sim slot 1 will not working properly... My moto g2 screen having simple one line scratch/crack but the service center person said that my handset will not repair in the warranty beause the all problems will created due to the simple one starch on my lcd screen...i think the service center person want money...
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Motorola - Google error

User
 Chandra Sai Kumar on Jul 2, 2015
Dear moto, this is csk from visakhapatnam.

Im not unhappy with ur device. . .

I bought my mobile on march 12th 2015 through flipkart.

Im getting "unfortunately, google error has stopped your app" this error every month. . .

& its showing blank screen, i cant access anything on it, only poweroff button working.

And again and im running to service centre. . .

Get me permanent solution. . .


My mail id : chnaduaspire@gmail.com
8885522736...
Complaint comments Read comments Complaint category Mobile Handsets

Motorola - Phone not returned by Moto Gallery

User
 kshah585 on Jul 1, 2015
Hi Team, Ref No: 150629012134 Work ID no: ZRV/MG/15/00766 I had provided my phone to SG Infotech in Borivali since Camera was not working on 13th June. I received an message from the company that you can collect the phone immediately on 19th June. When i visited the gallery i was told now the phone has Motherboard issue and the camera problem has been resolved and it will take 2 days. After visiting the gallery again and again, i am not hearing back on my status of the phone and hence i filled an complaint on Toll free no for which the Ref no is provided above. The customer support person...
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Motorola - Battery issue

User
 himanshu.cool09 on Jul 1, 2015
I bought MOTOROLA G2 on 21st march, 2015. After 2 months of usage i am having issue with the battery, gets discharges easily. Even after replacement of battery from authorized service center(om communications, uttam nagar) i am having the same issue & after getting back from there touch issue is also there now and my sim got stuck in 1 sim slot in front of the repair executive and the problem still continues. No response from motorola even after contacting them on regular basis from past 1 month and they people do not understand the problem neither take appropriate action for solving it. So,...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Motorola - Nil Service Support from Motorola

User
 Saikat_2015 on Jul 1, 2015
Hi I have purchased Moto G (2nd gen) from Flipkart.com on 10/09/2014. Now I have been experiencing problems like Battery discharges fastt, charging port not working and Flash light not working. I had given the handset to your authorised service center B2X, 115/B, Canel Street, Kolkata phone no 03340017788 on 29th June'15. My experience with this particular service center had been horrible. First of all they had not provided any update in first 24hrs. When I called them they told me that Mother Board of mobile had been faulty and I need to wait 15 days for replacement. When I asked them what is...
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Motorola - problem not getting resolved

User
 ravin xt on Jul 1, 2015
I need a help, I am having a problem that my moto g1 is getting switched off automatically without any reason I had replaced my mobile battery from motorola care center and performed software update from there also but still my problem is not resolved. Every time motorola care center is saying that problem is now resolved, i am visiting the servicenter from last 1 month but my problem is not getting resolved...
Complaint comments Read comments Complaint category Mobile Service Providers

Motorola - Second Slim not working

User
 SUKAS123 on Jun 30, 2015
I am Subramanian bought one Moto E 2 nd Gen mobile initally used one sim and when i start my second sim but the slot not working . I had chat with Moto peoples all are saying to submit Service centre at Coimbatore / Erode. Truly it is our fate to suffer lot while purchasing Online service. If it is local market buy just we have to step and visit within 1or 2 km. In other hand after submitted the mobile to the service centre on 22.6.15 and till not repaired and informing the board is fault it must come from company. IN THIS WAY MOTO PRODUCTS ARE OUTLETING WITH FACTORY FAULT ERRORS.? SO MY OPINION...
Complaint comments Read comments Complaint category Products & Services

Motorola - No Network In Any Sim Card In Moto G 2

User
 Prateek Madan on Jun 29, 2015
I bought Moto G 2 on 30/10/2014. I have also updated to Android Lollipop. Yesterday suddenly the network on both sims (airtel and BSNL) went off and since then i am trying to select my network operator in Sim Card Settings but everytime it says ' Network Error. Could Not Connect'. I tested the sim cards by inserting them in other mobile phones and they are working fine. So please provide me a solution to this problem....
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Motorola - service information

User
 Gadde Srinivas on Jun 29, 2015
guntur motorla care-SUJAY COMMUNICATIONS BESIDE ANNA SRINIVASARAO KALYANA MANDAPAM, KOTHAPET GUNTUR OTHER WISE PLEASE CAL ME-9666984949 GUNTUR...
Complaint comments Read comments Complaint category Telecommunications

Motorola - fake service center in guntur

User
 Gadde Srinivas on Jun 29, 2015
hi motorola service this is from guntur city one fake service center in Guntur. sarvani enclave, 2/4, brodipet, guntur actually sujay communication, kothapet real sevice center this service center replace from sarvani enclave.pls take care...
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Motorola - moto e2 phone speakers not working properly

User
 Anil__Pandey on Jun 27, 2015
Dear Motorola team, I bought my moto e2 on 27/03/2015 and since the day I purchased it the audio speakers are not working properly. It has become quite difficult to talk to other person as voice is not audible . The phone ringtone is also inaudible even when it is not on silent mode . Kindly replace it with a new set immediately otherwise strict legal action would be taken after 15 days...
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Motorola Mobility - delaying in returning phone from service centre

User
 rajeev bothra on Jun 27, 2015
i purchased moto e2 on 9/4/2015. but because of some heating issue i replaced it. but again faced problems with google play service, camera, gallary, and there was a display spot on screen. i submitted my phone to amblex services(shakarpur) but even after 15 days they did not even bother to inform me that the phone is not repaired. then i went to b2x services on 10/6/2015 (job no.-amsdes000801) and said they will repair it in 2 days but till today (27/6/2015) they are asking for one more weak. i registered a complaint in motorola customer care (complaint no.- 150625024067) but its of no use. they...
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Motorola - 24000 mobile with no physical damage dead within 1 year+

User
 Vibhor Jund on Jun 26, 2015
24000 mobile with no physical damage dead within 1 year+, motorola saying warranty expired so pay RS.15000 for repairs. Please register case against motorola to manufacture such cheap products that without physical damage the costliest product bought in market is dead. I want complete refund for same....
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Motorola - Internet not working on Phone Moto G after upgrade to Lollipop [Resolved]

User
 Prakash Karunakaran on Jun 26, 2015
Have been using a Moto G phone to IMEI number 354994054195512 procured in 11/08/2014. Last year 1 SIM card stopped functioning and I was using the phone with Sim 2 and the phone was working very well. The phone had os Kit Kat. Motorola upgraded their OS to Lollipop and the Internet connectivity with the Sim card stopped. When I took it to the Authorised Service Centre at Bangalore - (Job Number AMSFLA002865) they told me that this cannot work and I will have to replace the mother board to accommodate the Lollipop and it would cost me Rs. 7500/. So I advised them to put back the old OS of Kitkat...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Motorola - Audio not coming and Ear phone not working

User
 pankaj burnwal on Jun 26, 2015
Dear Team, I bought moto 2nd generation in March 2015, After some time Ear phone was not supporting but the same ear phone was supporting in another mobile and another ear phone also tried but that one also was not supporting. After that it is observed that some time incoming voice was not audible completely then we have to do switch off-on mobile then only incoming voice is audible. At present mobile is being used by my wife at native where service centre is not available. please guide to overcome this issue. regards pankaj...
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Motorola - Moto X 1st gen update pending

User
 cunningdhruv on Jun 25, 2015
i think that your company is faking the owner of motox 1st gen as the update was released in the previous year and we are still waiting for the update as your company news comes up every week that the update will come soon your update will come soon but nw its been half a year passed the i havnt got a single update from you ...its so much irritating now that nw chinese company is upgrading to lollipop and i am still on kitkat by using branded phone ...please release the update its a humble request ...i want to get upgraded otherwise i will have to leave motorola and den join any other brand with...
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Motorola - Moto X MIC Issue

User
 Sathish S Kumar on Jun 23, 2015
I faced a mic problem in my moto X 2nd gen on 8 th of June and gave it for service at Dindigul, Tamil Nadu and got it back on 15 th June, but unfortunately the very same day the same problem occurred again and once again i was advised to reach service station. This time the service people said they had to change the board. Once again i waited for a week and yesterday i got a message from service center that my mobile is ready and it could be collected but when i visited the service center they said mobile is not yet ready and it can be given only on the next day. When i went today to get my mobile...
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Motorola Mobility - handset not working properly

User
 harishsingla on Jun 22, 2015
dear sir, Madam, i have brought a Motorola 2 nd generation form flipkart, i have facing three problems 1) mobile got warm during conversation 2) mobile got warmer during charging 3) there is problem in voice clarity and it takes more processing time, i have visited Motorola bathinda center, they are saying they are there for time pass only and they do not provide the solution and flipkart is also not listening please help me...
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