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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions Phone Numbers

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1800 440 2205
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371
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+91 12 4419 2000
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205

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Motorola Solutions Head Office Address

Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14
Gurgaon
Gurgaon District
Haryana
India
122001

Motorola Solutions reviews & complaints page 13

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J
jalajlimaye
from Mumbai, Maharashtra
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earbuds metal wired earphones

Address:Thane, Maharashtra, 421201

I bought the above-mentioned product a month ago from amazon and now it has stopped working.
The right earpiece of the product stopped working.
I contacted my nearest service center but they say it is not their domain.
I contacted amazon but they say their replacement policy is expired.
I have also sent an email to the mail id written on the product box 48 hrs. Ago but have not received a reply yet. The product...
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D
DrSapna Parashar
from Ahmedabad, Gujarat
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motorola z2 play

Address:380009

He phone was purchased in the month of june but in month of jan the phone was having problem with the battery and it was draining immediately after charging and it was replaced in a week time. Then i had problems with it is second week of february and the phone was getting heated up and it was reverse charging and the charger, phone was taking more than 2 hrs to charge and if charged not getting discharged the complaint was made to service...
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Mahesh Babu Velsuri
from Vijayawada, Andhra Pradesh
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moto z2play

Address:Prakasam, Andhra Pradesh

Dear sir,

Greetings!!!

My name is mahesh iam the customer of moto z2 play mobile, i had a complaint of my mobile on 06/03/2018, the same day i submit mobile in service center for my complaint rectification, i give this mobile about finger print complaint and battery, they give me this mobile on 10/03/2018, the finger print is working but the serveral problem came they are changed my display and camera parts,...
+1 photos
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blue bird
from Kolkata, West Bengal
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moto g5 s plus charger defective

Address:Kolkata, West Bengal, 700074

Why do i need to submit my phone if my charger is not working and is under warranty? & they said that my phone also formatted. But why? Even the problem is the charger i receive is defected. & i just want a replacement of charger. But they asked me to submit my phone with it & it takes 1 hour!! But why??? & why should i submit my phone whereas i give them the invoice copy.. & seriously it makes so much trouble for a defected charger that...
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Yash09876
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volte issue due to new update of moto m.

Address:Purba Medinipur, West Bengal, 721657

Moto m has given a new update and with this new update volte stop working. I m contacting with moto for 5 days but they still haven't give any updates. But today they are saying that u will not get any update for this problem. They asked me to go service center but there is no any service center nearer me. And i don't have money to go other places. They are not doing anything for my problem. I m completely depressed for 5 days because i m...
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S
Sajeev Chettikulangara
from Chennai, Tamil Nadu
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authorised service center multiple mobile care gandhipuram, coimbatore

Address:Coimbatore, Tamil Nadu

Dear sir,

I'm sajeev december 2017 i purchased moto x4 from flip card. On 06.03.2018 while charging time some smell came i suddenly off the switch and check my mobile then found that mobile highly heated and melt charging cable inside pin mobile side got melted and also mobile side mobile charging pin also melted.
Because of smell only i saved my life.
So i visited authorised service center in coimbatore,...
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P
from Delhi, Delhi
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motorola service centre fraud

Address:New Delhi, Delhi, 110064
Website:Motorola

I purchased my phone on[protected] moto-xt1804 4+64g gl. On 4th december 2017 it stopped working, it is used to get overhear while charging and gets switched off automatically. I submit to ipick solutions, - address: 115, shaheed bhagat singh marg, sector 4, gole market, new delhi, delhi 110001.
Now few days back again same thing happened to my hpone it usually gets overheated and gets switched off and turned itself. But this time...
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A
amit_sharma8275
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

way of troubleshoot

Address:Kolkata, West Bengal

I amit kumar sharma got pathetic service from motorola service centre which is located at 8, Khairu Pl, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700012. There is issue with my charger cable when I showed my phone and charger to them I got reply that my phone will be formatted and i need to pay money if physical damaged found.
Please clarify if a cable is faulty then why do we need to format the mobile depite of conveying...
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S
Swapnil Avinase
from Diglur, Maharashtra
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heating mobile on work and use

I am use moto m android nougat mobile. Which is high heating in the use internet, or watch live tv, video, so, how to solvve this problem? Company take action quickly. Not take any action i was sign case in court to chit by company, moto m mobile service are not good every time system not responding on work. Third class company. Nokia is better than moto....
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sk0805
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refusal to accept the warranty

Address:462016

Dear sir

On 01.03.2018, all of a sudden, no incoming sound is observed from my motorola g5 plus handset, neither is the sound of key pad. I immediately went to the satyam mobile and computers service centre, at mp nagar, bhopal[protected], [protected]). The person on the desk who attended me, asked to leave the handset along with the bill after taking the necessary data backup. 2nd march being a holiday, i couldn’t drop...
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Balraj Hugar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto m mobile hanging and battery problem

Address:Bidar, Karnataka, 585403
Website:Handset problem

M using moto recently i taken. Before once i gv to service centre bz of side lock key button not using and charger not done. Service center will repair.. Again same charger and side key button not working. I have used only 15 gb from 64 gb is der then also mobile hanging and charging very slow in a hour it will charge 20 per only... Plz help to replace...
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A
Anil 12344
from Gurgaon, Haryana
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microphone issues something not working

Address:New Delhi, Delhi, 110081
Website:Motorola

Motorola always sucks.
They're making e series phones from scrap and cheaper chinese hardwares.

I have
E3 power, sometimes microphone not working for phone dialer apps, ie during phone calls, even speaker microphone not work.
Wired headset mic works during this problem most of the time of failures
But sometimes wired headset mic also not work for making calls.

But sometimes ott apps...
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Pranjal86
from Mumbai, Maharashtra
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vibration not working after update of jan 2018

Address:392130
Website:www.motorola.in

Dear sir,

Date of purchase[protected]

Mobile is working very smoothly till date but after updating last patch mobile vibration is not working properly even in app also.

I am also formatting my whole phone but issue is still persist. And also getting so many technical expert advise from reputed motorola highly technical staff peoples.

Sir, i am feel that motorla has to replace...
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Cheguri Vandana
from Bengaluru, Karnataka
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moto m call problem

Address:Hyderabad, Andhra Pradesh, 501504
Website:Motorola

I have been Moto M. the nougat update was released and I updated my phone and since then, the person who calls me or whomever I call to cannot hear me properly. I have to talk very loud for them to hear. So i went to service center with this issue and they did factory reset and the issue was solved 3-4 days. After that, the same issue happens again. If this happens I have to switch off and switch on my phone everytime.For how long this issue...
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S
sekhar1221
from Cuddalore, Tamil Nadu
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complaint about the handset charger cable.

Address:560037

My motorola g5s plus charger cable was stopped working suddenly and i came to service centre amd they told me that its is bend and we cant change as per compny norms though nothing happnd to cable i took one other charger and displayed to him and both are same there was no difference and then said we need some time to check and from outside i was seeing they are trying to damage it, when i complained about this they saod they will ask to...
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Puneetram
from Gurgaon, Haryana
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charger replace

Address:New Delhi, Delhi

I bought a moto g5splus phone in september 2017, its still in warranty period. The turbo charager of the phone stopped working in 4 months, i went to service centre to replace it but they refused by saying that the pins that connects to the phone have been broken/bent. I told its not my fault. They said its nobody's fault but we can't replace if they are broken. You need to pay rs. 600 for this.?

Whats the point of warranty...
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muthu160616
from Chennai, Tamil Nadu
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moto g5 plus - issues

Address:Chennai, Tamil Nadu, 600017

Hi, i bought moto g5 plus mobile on 14th feb 18. There are so many issues in that mobile.
1. While in video recording background noisy is more - no solution in google
2. Headphone jack is not working properly. Received from moto only. Not able to cut the phone call through jack. Voice also cut automatically.
3. Selfie stick is not working. While using google assist is open - no solution in google. So many complaints...
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Annamalai P
from Arakkonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no motion, no access in moto g4 plus only after updation of new version of system software

Address:Chennai, Tamil Nadu, 600044

I am so angered about that, it irritated and harassed me lot..

I have bought moto g4 plus few months before, one day asked to update new version of system software.

My problems started from this

No motion, no access in my mobile, automatically opens files and apps it continued still

Totally it is irritating and harassing me still

I am very worried about that
br...
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Hriday Kumar Roy
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto e4 plus

Address:713378

I have purchased moto e4 plus on 13.07.2017 through flipcart. Product details are handsets/wi45792/motorola hsn: 85171290. This set is not functioning properly since last 7 days. It's touch screen is not functioning properly. While i am searching any content like bharat it is displaying only one name starting from letter "f; some time no name is displaying. After so many effort the content which are displaying are not taking order for call....
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patelcs01
from Gurgaon, Haryana
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loss of imei no

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I am using the MOTO E mobile phone which is purchased on flipkart.
Somehow its IMEI no has been erased that leads to unable to detect network and I am not able to use this phone. I have shown on motorola service center Sector 10 Noida. I have been told that motherboard is not working it will take Rs. 4000/- . I am surprised that due to loss of IMEI no it cost to that much.
Kindly provide me IMEI no and activate my device since...
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