Motorola Solutions Complaints & Reviews

I had purchased motorola g4+ on[protected] with order no. Order #[protected] i had immediately informed amazon and motorola that i'm unable to use phone during charging as there's auto-touch issues in the phone while charging till date i had contacted service centers, toll free nos. But they dont have any specefic time that in what time this issue can be resolved also they don't provide any stand-by phone and as i customer i will...

I baught a moto g 4 plus in august 2016
And this phone display is auto work in after some time...
I contact to moto service center agra (U. P) he asked me display has fault and this changed in 15 days.
I am going to service center nd collect my phone nd after 15 days bt show my thats problem not b sloved nd my phone back nd answer he is ok...
Bt i not setisfied plz help me nd repair my moto g4 plus...in warranty...

I bought moto z play 1 month before. I just have it in pocket protected with screen guard but it was cracked and display not working. I asked with service center they said the display gel got leaked, to repair it will cost rs.13000inr. Is that display that much weak? We didn't see this happens with any other smart phones. We must need replacement or it must claim under warranty...

Hi sir,
I m moto user n i had given my phone to service center at bhubaneswar on 15.06.2017, it's been 1month and no positive response coming from the service center side. I called a no. Of times but no one is receiving my calls, given complaint online as well but they are also not working on my issue. A very very bad servicing you are providing, if you people have no time n ability to satisfy moto users, than why the hell u guys...

Hello,

I recently purchased a moto g5 plus through www.flipkart.com and the power button is not in a working condition. It has been jammed. Let me say i am surprised at the poor quality of the moto phones.. Within 2 months, the power button has been rendered useless. I approached the authorized service center in trivandrum (Dreams mobiles, karamana) on 4/7/2017 and they have been holding the phone for the past 14 days. It...

My self pawan sharma my mobile no is :-[protected]
I have bought a moto-e3 power on[protected].in this phone there is a problem regarding touch of the phone. I went to lenovo & motorola authorized mobile service center in shop no. G5, g6 devi palace, old delhi road, opp raj cinema hall, 522/3 prem nagar, gurugram, haryana 122001.. But ur repersentative told me in my phone a minor like scratch is in phone screen panel. So your phone...

The product has technical issue in 3 -4 months of purchase. Technical issue comes in warranty, give back my full money 16k. I doubt it's durability in this short span it's poor performance says it all. I want my refund back. The product has been dignosed i have given my feedback to the service center. They only guided me to write at customer support. Ask your representative to visit me in case u have any doubt. I want my refund of 16k...

I purchased above model of cell phone through flipcart vide order no. Od[protected] dtd. 31.03.17.
It stopped working on 10.07.17. I reported the matter to your service centre at ashoke nagar delhi on 15.07.17. On examination, they informed that there is small damage on the display. Apparently this is not visible. They informed that this is a common problem in this model and is the reason of non-working of the phone.
br...

My self rohit ranjan my mobile no is :-[protected]
i have bought a motorola g4phone on 30jan 2017.in this phone there is a problem regarding touch of the phone.i went to motorola service centre of okhala new delhi.but ur repersentative told me in my phone a very small minor like scratch is in phnone.so ur phone is physically damage nd it will not cover in warantty. you have to pay for this.
but how you can do this my phone is...

No one takes calls from the service centre & after many calls when they pick up all that they say is sir apka issue resolve hoote h call aa jaega, #, worst service centre ever.
Service centre : simran electronics - agr
Address : 22-a nehru nagar, near radha krishan mandir, agra
Contact : [protected]
Order no : soin[protected]

Have to ethics of talking mannerless just keep on repeating the same...

I purchased moto c plus on july 12th and for initial setup i connected to my private (Home) wifi and the mobile keeps on rebooting itself continuously and i cannot perform any other operation until i switch off my wifi.
I took the mobile to authorized moto service center yesterday and they performed software re-installation. Even after this process the mobile issue isn't resolved....

I'm facing problem in my handset (Motorola moto g4+). From 4-5days, ads is appearing continuously on display screen. Like if i'm watching videos on youtube or any app even in photos suddenly ads occurred on screen. Not only watching videos even if i'm using my phone simply like looking photos using whatsapp insta etc apps i'm facing this and now i'm totally irritate with this.. Please help me out....

When i returned from college i took my phone (Moto x play 1 year old) i unlocked my phone it was working i spend about 20 min in facebook and whatsapp and lock my phone, after 10 min i unlocked my phone the onscreen buttons was not working, my phone heated up badly, i switch off my phone and restarted the phone still no use, as in emergency situation i used other onscreen button apps from playstore, i have done factory reset no use. Afer...

Dear sir,

I have motorola g4 plus mobile anyhow touch of this handset was not working. I have given this handset in moto service station at harsh enterprise (Ba)-004) bharuch, gujarat for repairing on 3rd july 2017, they told me that your complaint will be done within 4 days, i have visited the care almost 3 to 4 times but they told me that your problem has not been solved yet, today is the 15th july, almost 13 days, they...

There was some issue with my moto g4 plus mobile charger. I complained and submitted the charger at official store in indore on 28th june (Imei/sn no. - [protected]). There has been no response from your side nor i am informed when will i receive my charger. Please learn how to do customer services. Who will be responsible if my mobile discontinues to work while using some other local (Less ampere) charger? My warranty period is coming...

Got a defective phone from amazon on 13 february. Every month it was giving me troubles. Finally battery was heated and about to burst. No signal in one sim. Airtel showroom declared not to use this phone its going to burst.

I hv returned my phone as well as charger.

I dont want repaired/ defective phone. I want my money 12500 to be returned.

Its a question of my life....

Sir/madam,. 15/07/2017

I beg to state that i debashis datta a central paramilitary personnel bought a motorola mobile phone moto e3 power on[protected] whose tax invoice is herewith enclosed got some problem in my handset due to hang problem and ringing problem. Due to that i got embarrassed and decided to take my phone to the near by motorola service centre.
On searching nearest service centre through net i took...

I bought my moto z play in 2016 october and is the third moto phone in my family.in may my phone fell down and the display wss broken. I repaired it from your service center in punjab jalandhar by paying 13000 rs. That time i was in punjab. Now from the last month i noticed that the fingerprint scanner is not working sometimes and also there is some dust in front of face camera and it is totally blurred.. When i repaired it, it wasnt there....

Motorola is claiming that battery capacity of one of it's mobile phone "moto x play" (16gb, black) variant is 3630mah, but when i saw battery after removing it's cover it is mentioned on the battery that it's capacity is 3425mah.
They are misleading and lying with users, please take the proper step against this company so that others do not stuck in this counterfeit....

Dear sir,

I have motorola x play mobile anyhow screen of this handset was got broken. I have given this handset in lenovo service station bareilly for repairing, they have changed the screen with the new one but the screen brightness is very low as compared with that of the earlier one which was preinstalled in the phone at the time of purchase. I have a doubt that the screen which they have installed is not original. Please...