MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi,
My name is parvez saifi my mts data card no. Is [protected]. I have purchased mts data card on 7-feb 2015 since i was facing speed problem and regarding this i have registered complaints many times. Complaints no. Mar/2650 and apr/2650 i didn't get resolution from mts still i was facing the same problem. Even i have paid the feb, march, april bill with these issues. They always assure that please make payment and your problem...

Team, This is to bring into your notice that I am not getting appropriate resolution to my problem that I have been trying to raise and fix since My connection is active. I bought this connection ([protected]) on 16th June'15 in morning wherein before paying the cash to the retailer I also confirmed that what if I do not get speed in my area - will I get my money back ? straight reply that was also confirmed by customer service people...

I have purchased MTS wifi on 09.05.2015 in mysore city, Karnataka.At the time of purchase i was provided with 10GB data.My next recharge due was on 11.06.2015.I have recharged my dongle on 12.05.2015 for Rs, 499.00, 3G, 5GB.but on 19.06.2015 i recieved a call from MTS to recharge it again, &i informed them that i had recharged it already, they diconnected the call.Later on 20.06.2015 all the 5GBplus 5GB balance was zero.I want to know how...

Please contact me only through email.
I have been writing to you for the last 20 days & even called at your customer service couple of times. I must say that you guys are incompetent in all the fields. You guys claim speed upto 9. 1 mbps however, in my area which is declared as over utilized area as per your reps has speed under 700 kbps which is ridiculous. I have been given option to convert from postpaid to prepaid but there...

My data pack expired on 05.07.2015. For which i had recharged my MTS account ([protected]) for Rs 499. An amount of 499 was deducted from my bank account, But the recharge not successful. I got a paytm order number and which shows that Waiting for operator confirmation. When i tried to contact even toll free number and their mobile number after a long computer conversation they divert the call to customer care and ends the call. i have lost...

many times i called cc of mts but i bothered the services of mts and behaviour of cc employee . nobody keen to intrest to resolve my spped related querry with is pending from last 5 days or more complaint no is JUL 61 which is closed by mts cc without intemiated me . i cant beleive this type of behaviour mts do with our customer . I PAI THE AMOUNT OF 3G BUT SPEED WHICH IS GIVING ME IS 2 G IS IT RIGHT ????????????...

Hi, I have an MTS dongle cum WIFI. Its been more than a year but after 2-3 months I started facing troubles with the speed. I get some KBPS speed and I pay Rs 1120 for the pathetic service which is much below the promised speed. I called customer service atleast 8 months back and I was told that this is a matter of few days which has not ended till now. Now when I called again to tell them that there is no change in teh speed and its lowering...

From March 8th - April 15th my device had some problem. I have given 4 complaints (Ticket#: MAR/7044, MAR/11506, APR/541 and APR/6180) to resolve my issue during that time (Because MTS people closed my ticket without addressing). Finally MTS people came and fixed on April 15th 2015. I confirmed and I asked the waiver for that. But MTS people are not ready to give any waiver. I said then I won't make the payment and close my connection. But...

dear sir I am sasi my mobile number [protected] 25/6/2015 time 12.51 PM i was recharged my mobile Rs 47 (transaction ID[protected] Airtel money ) following below tariff plan address online side 1.this talk time plan https://www.mtsindia.in/Tamilnadu/msavers.html Allways talk sachet Rs 47 and 2. Romaing pack https://www.mtsindia.in/Tamilnadu/roaming.html Rs 47 i had done first one. but nothing got it. 25/06/2015 i was given...

Please note that i sanjay singh chauhan having MTS data card no. [protected] .sir i already made the payment of all my bills and also made complaint twice against it to your coustmor care. And also informed the concren person miss mandeep kaur. I also had send the copy of my last payment via the mail but there is no action taken against it. So i request to you please take some action so that .i will not get this messages and the sms....

I purchased MTS Blaze after seeing their lavish advertisements that give 3 G speeds. However when I purchased my dongle from their outlet in Gurgaon (MTS Galleria) they gave me no receipt for the purchase. Even though they told me that it wont be a problem and MTS did their verification. However since using the same for the last 4 months, I have still not experienced 3 G speeds. The speed they provide is ridiculous sometimes coming down to...

From last two months i am suffering from MTS Company for unnecessary balance reduce my Balance from my Mobile number which is mention above. I put my complain so many times but MTS representative can't solve my problems. MTS representative just saying to me that You are activate Night Pack, Beauty Pack, Info Pack and whatever, but this pack is not activated by me. Finally i take decision if it is not solved within 15 days, then i go...

Initially i bought this MTS connection as they promised to give me 40gb for 999rs plan which will come 1122 per month. Later this was changed to 15gb day and 15gb night without asking any consent from us. Later when i asked, they told me like the plan has changed and now its not possible to give 40gb which was committed earlier. Actually they have also committed speed around 4-6(i don't remember correctly) mbps but now i am getting some...

MTS Mblaze Wi-Fi Old offer was 5GB 499/-, but now they reduce at 4GB for same value, even they are not bother to inform all customer. Now we are suffering, why we need to suffer for those cheater service provider. I need my 1GB back otherwise took my device & give me my money back....

I had ordered for the MTS wifi card for the 40 Gb @Rs999 plan on 20 October 2014. Received it after lots of hassle and follow up. After activation I faced continuous problems with connectivity and speed which was no where near the 3G speed that it was intended to be. I have raised numerous complaint with the customer care which was closed without any resolution. On one instance the customer care refused to take my complaint - 2/11/2014,...

My MTS data card number is [protected]. I have been sending mails, trying to contact their customer care for disconnection of data card. The custoemr care put me on hold for 15 minutes withoug result. This happened 3 times. Each time they put me on hold for long time and come back saying there service advisor is busy. Then they said they will arrange the call. I have never received their call. I feel cheated, first with buying their data...

I had purchased new MTS MBLAZE postpaid connection (No. [protected]) on 15/06/2015 from Royale Teleservices, Sector 4 & 7 chowk, Gurgaon. When it got activated on 17/06/2015, I checked the downloading speed which was only 20.0 Kbps. I immediately called the representative of that MTS store who informed me that the tower that covers my area caught fire and will be okay within a day or two. After 3 days, I again checked & the same issue...

hello this is ANUBHAV GARG from PITAMPURA DU-62(NEAR INCOME TAX COLONY), NEW DELHI. I have a postpaid mts internet wifi dongle mdn no. [protected].The dongle is registered under my father name RAJESH GARG. my complaint is about the internet speed. even after complaining so many times there no improvement in it. There is only a silly answer to it that the no of connection are more in the area. if the company is taking money for 3G+ network...

I had purchased MTS 3g+ ultra wifi dongle 2 days back, the sales people were in so much hurry they delivered it on the same day when said yes to them. They confidently said i would get 3 to 4 Mbps Speed in Electronic city area. Ever since i connected i am getting only 0.1Mbps( i am attaching the speed test result). even after making repeated complaints they are not even bothered to respond back. When i called them they say that my phone was...

Complaint No: jun/6540 raised on 24th June 2015 and Jun/8137 raised on 29th June which was for not meeting TAT for the first complaint. On 1/07/2015 got sms that both complaint has been closed. This complaints were initially raised for no speed for a 3g+ connection for which am paying more than 1000 rs per month.Pls look in to these fraudsters activity...