MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi, I bought MTS MBlaze UltraWifi Datacard in April and datacard number [protected] on 18 August, 15 . I have been told that I would get speed upto 9.8 Mbps. But, from day 1 I have an average speed of 20 Kbps - 50 Kbps which is absolutely worthless after paying this much money of Rs 1500 for Dongle and Rs. 999 for Internet plan. I have been registering complaints regarding this from April and till now i am not satisfied with their responses....

Poor connectivity issue on MTS no [protected] 1. I had decided to take MTS dongle on 1st June after MTS Sales Executive(phone no. [protected]) told me that I will generally get a download speed of 9.5 mbps. 2. The dongle was activated on 3rd June and I noticed that I was getting a download speed of only 45 kbps. I lodged complaint no. JUN/1455 in this regard on 3rd June itself. 3. Mr Piyush (phone no. [protected]) from MTS visited my house...

I got my Mblaze ultra wifi data card on 2nd Feb-2015, Since that time i am facing problem regarding network issue, complaining frequently from that time also, In the starting period they said that we are trying to solve you problem very soon but after 3 months they said there will be no any network improving symptoms we found, so you can't get the speed as prescribed. Now after 5 months i am paying the bills only, cuz after that the data...

i purchased a mts data card on[protected] it got activated on[protected] from then only whenever i surf the internet the speed is too low around 300kbps MTS promise speed of 8.9mbps, but when i surf the net the speed is only 200-300kbps i called them they said everything is fine my complaint no.is JUN/8286 complaint is registered on[protected]:13:00 i want a full cashback don't want to use it proof of speed is in the picture attached...

Hi Sir/Madam, I had purchased a dongle from MTS Blaze and found to be not working after usage of five days, i got the dongle without charger from that concern salesperson.either direct plug in and through USB both the way the device malfunctioned. upon activation of the product almost taken one week and however the device malfunctioned after few days of activation.Roughly I used about less than 5 hrs in total and after a while the device...

I have complaint for slow internet speed on 15 Jan 2015, twice in February they didn't provide me any resolution for the issue, so I didn't pay bill for two month. After Guarantee of service quality from their side they said that my account will be re-activated and issue will be resolved on call I have also recorded the call. After 24 Hours when I call back them they said your account is permanently de-activated....

THE PEOPLE (at MTS) ARE THE WORST AND THEIR SERVICE SUCKS!!! I regret being with MTS since I have been experiencing issues with the speed which is PATHETIC! A mere 0.5Mbps is the Download speed which I get on a 9Mbps MTS Mblaze modem (MTS number [protected]). Worst service and an even worse service provider. I spoke with their customer care who said there is an outage which will take another 4-5 weeks to get fixed. WT[censored] They are not even...

YOU PEOPLE ARE THE WORST AND YOUR SERVICE SUCKS!!! I regret being with MTS since I have been experiencing issues with the speed which is PATHETIC! A mere 0.5Mbps is the Download speed which I get on a 9Mbps MTS Mblaze modem with the number [protected]. Worst service and an even worse service provide. I spoke with your cust care who said there is an outage which will another 4 weeks. WT[censored] Shame on you people for not even informing your customer...

I have bought MTS wifi on 24th of May 2015 and retailer said that it will be activated in 2 hours but it did not. Then I tried calling him many times and he didn't answer my call. Somehow I reached him and he said that it will activate after 2 days of verification. I am really pissed off. The delivery boy came for verification put my call on hold for 15 minutes and was very bad spoken. He said that come to home for verification in 5...

Hey, This is Shubhangi, an old customer with MTS dongle number- [protected]. I want to lodge a complaint against MR. AVINASH SHARMA with phone number- [protected]. Has been calling me and talking to me in a very RUDE MANNER. MOREOVER BEING A FEMALE HE IS CURSING ME. WHAT KIND OF PEOPLE DO YOU HAVE IN YOUR COMPANY. I KNOW HE IS FROM THE RECOVERY TEAM OF YOUR MTS. BUT ALREADY WHEN I HAVE SO MANY COMPLAINTS AGAINST MY NUMBER AND NONE OF THEM...

My mts number is [protected]. My name is arnab Chowdhury n email id is [protected]@gmail.com. from last 1 months I m facing device problems so can't used the data so why should I pay the full bill as if I have not used the data. My plan is 40gb @ 1000. N customer care executive behaviour is so rude enough name prasenjit halder n shivshankar. Please do the needful. I have complaints many times but they did not addressed the problem....

I bought the mts wifi few months ago. Till that time im facing speed issue with the device .. And whenever call Customer care they note the complaint .. And without reverting they say we had fixed your issue. But now i stopped paying bill for the datacard . because iam payin 1200/month for high speed but still its ver slow even bad then 2g services....

I have bought MTS wifi on 24th of May 2015 and retailer said that it will be activated in 2 hours but it did not. Then I tried calling him many times and he didn't answer my call. Somehow I reached him and he said that it will activate after 2 days of verification. I am really pissed off. The delivery boy came for verification put my call on hold for 15 minutes and was very bad spoken. He said that come to home for verification in 5...

I had put in a request to disconnect my MTS Mblaze dongle in FEB 2015. Mobile no [protected]. I also Paid them the monthly rental plu additional disconnection fee and handewd over the instrument to the Pondicherry MTS office at 45 feet road. Inspite of this they keep raising monthly bills and has been harrassing me over phone regarding payment. It is their fault that the service has not been disconnected after such a long time. Their custome...

Regarding complaint number JUN/2831. I have been following up with the customer care regarding the speed of my wifi data card. After 3 days of followup, I got a call from a customer care representative on 11th June 2015 who was least bothered about the problem I faced. He arrogantly said that the speed what I'm getting will be the maximum speed (0.92 mbps). MTS claims that the speed is upto 8 mbps which we will never get in our life time....

I had purchased a MTS data card on 9 may 2015, i was facing a lot of network problem form very first day, their customer care executive accepted same after doing some online testing of it, I was told about some refund polic about it that i[censored]sage is less than 1GB within 15 days i can apply for refund, I even confirmed their refund policy from their MTS store as well as customer care center, Even i have a audio Recording of it, I have applied...

Dear Sir/madam, This is Vishal Patel. In the month of April I got message for MTS promotional scheme "get wifi dongle at 1099 and free laptop/travel bag" I found it interesting offer and I enrolled for it. When MTS agent came to collect my documents I asked about the gift. he told me once it will be activated you will get. I thought its fine and understand the importance of verification and activation. After couple of days when I enquired...

I was using MTS data card (Mblaze- no. [protected]) since March 2015. I was fed up with poor data speed despite a plan promise of 1mbps speed and I was being billed Rs618 per month. Therefore, I requested customer care to convert my plan into prepaid with better speed. I barely used my data card in April and my data card was closed. Post that I started getting calls and mails regading payment of two months bill. I wrote to MTS customer care...

I am using mts Ultra wifi since September 2014 and having regular issues with its network and if the networks are good then alson speed doen't change. I have 9.8Mbps capability datacard but it gives 40KBps rarely. There is no resolution provided from their side, I have been complaining since last year. I have datacard in warranty....

I have been using a mts data card(mts no. [protected]) for last 04 months. I have contacted the customer care for disconnecting the same 03 months back as another service provider have offered me a competitive plan. I have opted the 875 + tax plan as your customer care executive offered me the same plan at 675 + tax plan. So I have decided to continue as an MTS customer.When you first raised your invoice, the said deduction cannot be find....