MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

From the day of activation(4 January, 2015) of the broadband service, I'm facing lot of problems in using the service. On activation of first day I complained that the speed of the Internet is very slow and I was unable to use the Internet to the customer care representative then I was informed that by next day it will be working fine. Next day also same problem I called customer care again and complained about the issue. They told that concern...

In Dec month I have received the call from MTS regarding my payment and I asked them to give me a confirmation for closing the account. They gave assurance and made me to pay bill Rs.688. On the bill, the executive from Sistema Shyam Teleservices Ltd written that 'Line Deactivated' and 'Bill Closed'. Please check the attachment. And now from MTS saying that we cannot accept this as proof (very unprofessional that they cannot accept this...

This is to bring into your notice that MTS data card I am using from last 7-8 months and conncetiveity from last 22 days is pathetic.
I have logged the complaint to your customer care department and they have simply replied that connectivity is slow due to high utilize area in Sanjay Place, Agra.
Have complained 4-5 times to your customer care, also they have taken request for waiver(request no 976013) in bill also, but nothing...

sir, this to inform you that I am having a connection of MTS wify no.MDN[protected]. It is to inform you that the bill we are paying through "Sharma Communication, Under Dena Bank, Near Gopal Talkies, Alwar every month. But I am informed through phone that the bill is not paid. You are hereby requested to take necessary action against these type of dealers who spoil the name of the reputed firm. The copy of the previous bills are attached. Hoping...

Hello, , I recently posted a request for a data card from one of the MTS sites (Bangalore) and they just called me up and I received the data card. But During the verification the service team exchanged the data card numbers then the executive called me up and said there was a mistake and it will be sorted out soon, and sent a executive to get the data card back. But it has been 25 days and am still calling all the people starting from the...

This is my 5th complaint. First with online medium. I am located in Chhatarpur Extension near Nanda Hospital ; Pin Code : 110074. I purchased M-blaze in april 2014 after seeing your 40 gbs 9mbps plan for Rs. 999. But from the day I purchased it I am not getting speed above 100 kbps. I never ever got anywhere near your false advertisements. I got an engineer visit once but with no solutions except few confirmation mails from MTS saying...

Hi MTS is cheating, I have purchased MTS connection last year November what they have promised were. 1. 40 gb unlimited plan 2.Speed will be up to 14.1mbps 3.Constant speed will be always 4 to 5mbps 4. If we are not satisfied, they will refund the dongle cost. Above promise has been made my MTS agency. But after I got dongle. I was struggled like anything to activate the MTS connection itself. very poor response, no technical...

I was promised a minimum speed of 2Mbps. I receive a speed about 150kbps. I am totally unsatisfied, i had also complained to MTS in the feedback page. If this continues i would surely think twice before i pay the bill. i really think it wouldn't be worth to pay 1000rs for the useless services....

Dear team I recived a massase my mts number [protected] have offer the offer is if i recharge of rs-499 i get 30%extra that is 6.5 gb . i recharge of rs-499 and get 5gb after complainvia complain no-JAN/78156 . I RECIVED A CALL FROM YUOR REPERSENTATIVE AT6.48PM THAT YOUR 1.5GB DATA IS CREDITED but when i cheack i am not recived the data please look into the mattaer. and also i recived a massase from your end that your complain has been...

MTS Company is cheating people very badly, I am really frustrated with them. I am without Internet from more than 1.5 months and no one are ready to help. I am doing follow up since 10th December as my data card was not working at all, with 0 speed.. Calling to the customer care started like this (at least 4 calls everyday for more than an hour/call) and I used to hear all non-sense explanations. Almost 10 - 12 days later when I...

I am MTS blaze user since september 2014. My MTS blaze number is [protected] and location is Shadipur, New Delhi 110008. I feel bad to share with you that since buying i am not satisfied with your network. I already filed many complaints but your all time your executive's said sorry for trouble and we will work on your network issue but till date i am not satisfied with your network. please do something in this regards....

my mts mblaze data card no. [protected]. my name is sukanta roy. I am complaining several times for the speed issue that they are promissed to give but they are not giving the minimum speed most of the tine of a day. I am facing too much difficulties to work with very poor internet speed.I complained severral times to the customer care but they are not showing any responsiblity .my complain no. is jan/18579, jan/16861....

Hello MTS this is complaint regarding for MTSMBLAZE disconnection, i have already complaint more than two times but therefore i haven't got any response from the MTS customer care, i have already full fill all the query that the company need, but they are not resolving my problem, so i just want that this problem should solve as quickly as possible.. connection no. [protected] 1st complaint no. 929023 2nd compliant no 931214 3rd complaint...

I bought MTS blaze 2 months back. The promised speed was 9.2 mbps, it didnt even cross 1 mbps. Fraud people. I registered a complain. Worst technical people sitting in MTS doesnt even know how to troubleshoot the issue. I just sent them an email saying deactivate my connection or else i m not going to pay your bills. :P wasted my money bbut dont want to waste more. Fraus company. Dont buy MTS. It is of now use. Trust me or try it...

I'm a mts user. I'm satisfied with your plan. But we cant access Internet because of your network coverage.. So kindly install a tower in our village.so many users are waiting for your service our location is, arakuzha po. Near muvattupuzha...

Sir, I purchased one MTS MBLAZE ultra Wi-Fi on[protected] in Navalur MTS Store Chennai, In Navalur, all others using MTS data cards are getting speed upto 3MBps while i am getting only 0.2 to 0.5 MBps. So I made a complaint to MTS CUSTOMER CARE [protected] and complaint ID was JAN6216. On Jan 21 evening a technician visited and checked my data card, still the issue was persisting and told that there is problem with the data card. So i...

Getting the worst possible speeds during the unlimited data service plan on MTS.Paying 1000 /- per month is not easy, though we do. The speed during the unlimited is so slow that even to open fb it has to take up to 15 mins.even during 20 gb data max speed that can be achieved is around 834 kbps.so thats annoying....

I was told by MTS marketing people that 3Gplus speed is 9.8Mbps and in my area, i would get from 2 to 6 Mbps speed. My location is Ramapuram, Chennai, Tamilnadu. But i, am not even getting speed of 0.5 Mbps, Most of the time the speed is around 0.25 Mbs which is almost 1/8 of the promised speed and 1/40 of the advertised speed....

Mahendra Pratap Singh <mpsingh.[protected]@gmail.com> Tue, Jan 20, 2015 at 7:16 PM To: [protected]@mtsindia.in, appellate.[protected]@mtsindia.in Please see mts data card images no [protected] in always display romming and internet not connect sand display massages are " The Remote Computer did not respond, To make sure that server can be reached, ping the remote computer's " Internet not connect if rare case connect to internet and...

Dear sir, i am already go to your two MTS services center these say data card is good working but data card received roaming signalmy data cards received full your tower roaming signalsand dear sir please see out all attached desktop screen (your data card program running) images after you say BHARATPUR district in Rajasthan not a UP state. Because my MTS data card received your UP state tower's Signal, this massage ask your MTS service Centre,...