MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Device No.[protected] activated on 2.12.14. Dhivakaran N Pollachi [protected]. Dealer Acharya services did not attend post installation checking evenafter repeatred call. No client service. It was reported to MTS chennai twice. No customer redressal. Regret much. The assured 3 G data is not available. Poor speed. Often disconnected. Depute your Representative to check the Tower and 3G performence immediately....

Hi I purchased a data card from MTS on around the 10th December 2014 and still I am not able to use the service. When I connect it to my laptop it never connects to the network however the signal shows full. I tried to connect with the wifi service, it connects hardly however when it gets connected it gives the worst speed I have ever seen before. Average speed is around 10-15 kbps. I called their helpdesk several times, no one helped to...

I am using MTS postpaid connection. In Nov 2014 my modem was defected which was returned by those delivered after 15 days.He did not given the standby modem. After 5 day regular follow up then give me a standby modem. Now connect the Internet on December 20 at night, then it did not connect. This was too much for the poor service. When I was go the service center Then he said it Okay by our side. call the customer care support. after...

The bill No: OTHIND[protected] dt. 01/12/2014 For RS. 943/-.The A/c No.is [protected] & Tariff Plan is Post Paid Rs. 499 MTS. The above mentioned bill shows a charge for Incoming Roaming as Rs. 324/- . There are 92 items shown as incoming calls from 08/11/14 To 30/11/14. All theses Nos . begins with " 91 " as first two digits. As I found that none of these numbers are relevant to my bill, I paid Rs. 630/- on 24/11/14 . My bill...

Order : [protected] (Fulfillment In Progress) Order Status: Fulfillment In Progress Order Date: 12.11.2014 15:02 Payment Methods: Net Banking Billing Address ravi kant verma infocom network ltd, C-1, 2nd floor, Main shopping centre, vasant vihar New Delhi - 110057, Delhi India [protected] Shipping Address ravi kant verma infocom network ltd, C-1, 2nd floor, Main shopping centre, vasant vihar ...

MTS Number : [protected] I have registered a complaint (DEC/7660) as I saw message in my phone that the complaint will be resolved within 22 hours. I called several times in call center. I was annoyed by poor service from your side every time I called people were telling it will be fixed by 23rd Dec, one of the service team people haven't called me yet. Today I called 23/12/14, 11.18 p.m (114477 sanju daniel) was attending my call i don't...

I have procured MTS data card as MTS committed 9mbps speed ( 3G Plus ) for 40GB. I have take up top plan 40GB. My MDN No- [protected], Activated on 4Nov 2014. There is no speed or signal in Hanuman Nagar, D block, Vaishali Nagar, Jaipur. I have did complaint on 15/12/2014, Complaint No- 57232. Customer Care called me and ask some work is going on line in Hanuman Nagar and it will be completed by 20 Dec till there will be no signal....

I bought MTS MBlaze data Card on 6th Nov 2014 and they commit that u'll get 3G speed but there is no such speeed at the time of connecting to the internet. Past 6 days i'm getting PPP link control protocol terminiated i registered my complaint to MTS customer care on 18th dec 2014. They're only saying that is some Location(Shivpuri, Krishna Nagar delhi-51) network issue. Now i tried it on another location(Lajpat Nagar-110024) but there is...

I had purchased the MTS dongle and I was told that this Dongle will remain active lifelong (up to 2020) and there is no compulsion to recharge it every month and still it will remain active. Since I keep travelling abroad and I do not re-change this dongle every month or for few months and it has been working fine for the last 3+ years and I have been topping up the dongle as and when required. But this time after returning from abroad,...

Sir, I bought the MTS Blaze mobile no. [protected] with 100GB offer and I am using it for the past three months. Earlier two months I am recharging with Rs. 198 for the balance carry forward of the data but this month i.e. on 21/12/2014 when I recharged with 198 it accepted but the balance data was 0. When I contacted the customer care they mentioned that I have to recharge one day before whereas hundreds of messages i.e. after each connection...

A few months back I bought a MTS wifi dongle from a service provider in surat. After a month, the connection was cut off, the reason being cited as incomplete documents. I resubmitted my documents but nothing happened. The staff at the service center then refused saying nothing could be done and that I should contact my service provider. He was unable to resolve the issue and I now want to return the dongle and get refund....

I am billed with huge amount, the agencies which supplied me the M blaze dint told me the Roaming charges applicable, they said that the scheme is applicable to all networks entire India. So i am not going to pay the excess amount and I am stopping to use the MTS blaze. I will pay only the applicable charges which I was used to pay before....

I have raised a ticket with MTS as the speed is very slow (200 kbps in the day ... and less than 700 kbps in night ...) during the month of Aug-14, based on which the customer care person replied me that issue would be resolved in a day or two. However no action has been taken till this point and I have been keep on calling the customer care person and they only have one answer “Issue will be resolved in a day” and no action has been...

I Recharged my mts no. on 29th nov, 2014 with amount 699. and when i tried to connect, i didn't connect and when i called to customer care, they told me they had given this no. to another person so the amount i recharged went into his account . Customer care refused to help me further more . Then i went to mts office to complaint and they told me the person with my mts no. has already used half of the data so they can't do anything about...

dear sir, Maine apki company ka huwai ka dogel 01/07/2014 ko purchase kiya tha ...jo ki 2 month bad hi kharab hogya ...jiski complant maine customer care me karwai thi jiska complant no. AUG79276. iske bad inke kehne pe m sri ganganagar ke huwai ke service center pe gera telecom pe gya jaha sanjay gera ne mera dogel rakh liya or ek ruf rasid banakar de di ki or kaha ki apke dogel ki call log in nahi ho rahi to apko job sheet issue nahi...

Dear Sir, i inform you that last day when i used my MTS Data card then suddenlly data card working stop then i called in mts call center, the customer care person check mu data card no. [protected] & say Your connsume data is over so speed nill show when i say what is my paln he say 5gb paln but when i say him i purchase 999 plan 40gb & i regullary pay the bill amount then he say him u call last 17 nov & change the plan i say...

I Called customer care & ask for disconnecting my MTS data card as it was very slow. He guaranteed that they have done the request for disconnection. They also said I should pay that months bill. I paid that months bill extra even if i am not using the data card. Still they send other 2 months bill.And now have sent a notice that if i am not paying the bill they are moving legally. Why should i pay something even after the customer...

Dear Sir / Madam, Greetings, i bought MBLAZE wifi data card on 06-12-14, it got activated on 09-12-14, but still i cant use my data card, when i approached MTS customer service they said my data card has to be upgraded and they got and returned it back on 11-11-14, when buying data card they promised me i will get speed upto 9MBPS, i cant even get 300KBPS speed, kindly refund my money and deactivate my Mblaze . DETAILS :- Name...

This is direct fraud by MTS in indian market, please stop this. MTS is advertising that they provide 9.8Mbps but they actually could only provide 1mbps. Once they get money from customer and their customer service is very poor and if they ask for speed issue, each time they give us a complaint numbers and which will be closed without solving it. You can contact me directly and my MTS number is [protected] I had given 6 complaints and...

My complaint pertains to the device numbered [protected] which I bought recently, i.e. in November 2014. The service has been exceptionally poor and the speed remains limited to 15~25 kbps maximum. Unable to browse or download anything at all. Despite residing in south Delhi, the red light keeps blinking and after having completed all formalities like activation and recharge, no change has been effected. It has been a wasteful endeavour to...