Naaptol Online Shopping Complaints & Reviews

I bought an electric paint sprayer from Naaptol.com, apparently a product branded VOX, which seems to be a knock-off of Paint-zoom. To my agony, on usage I realized that, the product leaks paint through it spray handle, at a rate of 10-20% in volume, there by messing up completely the whole paint project. The complaint was logged in detailed to Naaptol and they promptly directed to ship it back for repair/replacement. After nearly 6...

Dear sir,

I am called item for car washer, but your company sent item air compressor kit, so already have purchased,
but this item have received with payment in our postal . then open the parcel after i know item disorder. so it kindly request the exchange the item for have only car water washer, and i make balance payment.
...

Order no 7116680 (complain no 5064497 dated 21.9.13) I placed an order for Folding cupboard along with a shoe rack on 9th Sept 2013. It finally reached me on 18th Sept 2013 . I am a working person so I got time to open & check it only on 21 st Sept ie.. Sat-yesterday & specifically instructed that it should reach me either on Sat/Sun when I am at home. Inspite of that it reached me on 18th ie.. Thursday. My family person took...

Dear Sir, I have purchased a VOX make Wireless Transmitter through order no 7026022 dated 24.08.2013, which I have received on 28.08.2013. After receipt of the mobile this I had encountered following problems • The receiver is fully broken and unsable. • Audio sockets in the receiver are not visible except two big holes. I made a complaint for this and the officials of Naaptol advised me to forward the photographs of the damaged...

Dear Team, this is with reference to my product No. 6934599 ordered on 11 Aug 2013. shipping date was on 17 Aug 2013 but no response yet from naaptol. tried reaching many times no proper response and dont have a business eticates dont know how to handle customer inspite of delay from their side asked me to check with dtdc and there is no proper comunication. DTDC COURIER NO Z03085806 WORST services from courier services also...

I had purchased 1 gram gold coated jewellery set @ 2298 rupees from Naaptol site-Order No. 6996312 and received the product in 3 days. Surprised to see damaged and mismatching product in the packet so registered a complaint immediately and got confirmation for replacement. now the courier guy is again asking for payment of 2298 again to receive the replacement. much information as possible......

Hi, On 22th August 2013, i purchased a NOKIA BLUETOOTH STEREO HEADSET BH-214 from NAAPTOL, before making a purchase i made a call on NAAPTOL for the enquiry of the product, i was told the product is original and feel free to purchase the product, On 28th Aug 2013, I received the product and when i opened it,I found the product to be DUPLICATE, I was so Angry with Naaptol, i immediately made a call to them and told them that the product...

Dear Sir, Myself Amrik Maiti from haldia,westbengal write this complaint against NAAPTOL after one yr fight over telephonic call. On 3rd aug 2012 , I became a "NAAPTOL SALES PARTNER" by given Rs 30000/-.Details given below… A/C NO-NAAP0047305, BANK NAME-CITY BANK, BRACH LOCATION-FORT, MUMBAI,IFSC CODE-CITI0100000, BENEFICIARY NAME- NAAPTOL ONLINE SHOPPING PVT. LTD On 09 th AUG 2012 I became a registered partner with...

Order Number. 6988732 Placed on Date: 20 Aug 2013 User Email ID: [protected]@gmail.com Order Status: Payment Not Received Amount of Rs. 7498 is blocked from my credit card. I paid Rs.450 through payback points. I called naaptol customer care many times. that is not a toll free number. I told them to cancel the order and release my money back to my credit card. and refund my payback points. Customer care executive told me that...

I booked a multipurpose spray gun on 9th July and made the online payment (Order No. 6743519). The consignment was incomplete and did not contain two components – i.e. the 10 m long HOSE PIPE & a KNOB. After much correspondence, I was informed on 19th July through SMS that the missing accessories have been shipped to me. Till date, I haven’t received them (more than 8 weeks have passed). After that I have made numerous calls...

I booked a portable bedside table on 6th July and made the online payment (Order No. 6729118). The order was initially delivered on 17th July – it was found to have a broken plastic component – replacement was promised. On 10th Aug.,to my shocking surprise, the consignment received contained a FOLDING STOOL instead of the PORTABLE BEDSIDE TABLE. After that I have made numerous calls and mails to the customer service but have received...

Hi, I ordered a Samsung Galaxy Tab 3 T311 |16 GB|Android|8 Inch|3G| (White) on the Naaptol.com website on 31st Aug 2013 as a gift to someone. The payment of Rs.16999 (including delivery charges) was made using a internet banking. They mentioned that it will take 7-10 working days for delivery. The payment was made & credited to their account in next 3-4 days. All of sudden, today I got an information that the order is cancelled...

dear sir/mam my name is sudhir sharma from hathras (UP). i have booked a product (Samsung Galaxy Tab 3 T311 |16 GB|Android|8 Inch|3G| (White)) using internet banking payment process from naaptol.com at 31-aug-2013 by cost price 16798 rs and they told me your order is booked now and will be dispached with in 8-10 working days. after waiting 3 days now they are telling me your order is cancelled for refunding. but when i saw at naaptol website...

Dear sir,
I have purchased Spray Gun from Naaptol.com worth Rs. 1000/- but I only got spray gun with Hose Pipe and 2 Knobs,but when i complaint to naaptol.com i have been told that I would get remaining accessories within 2 days , but its been 1month still Neither i got any accessories nor any information from naaptol.com. I suggest never ever shop from Naaptol.com

My Naaptol Order ID : 6878621

Regards,br...

I purchased 9 gorgette saree worth Rs. 3900/- from Naaptol. I Ordered over phone after seeing advertisement in Tv. I paid money and collected the parcel. After opening I found that the quality of saree was very poor and defects found in almost all sarees. When I complained immediately to them, I was told that it cannot be replaced or money will not be paid back. Its worth may br Rs.150 per saree. It is an horrible experience....

I paid Rs. 1148/- through internet banking to NAAPTOL for purchasing Insect Killer Cum LED Night Lamp. I paid money on[protected]. I expected it to be delivered within a week as promissed on the website. I called them after ten days when there was no progress in my order status. They promissed that it would be delivered in two or three days. The story began and I continued to call them once in two days to know about my product shipping....

i saw an ad about a pen camera and since i was new to net then I ordered it. i got a parcel from naptol. since I had not ordered from naptol i asked the person who delivered who sent him. he informed that it is a network which helps the company naptol in selling, something like online salesman. it was in a closed parcel and you can't check it unless you pay. i paid in good faith and later to my horror found it was a used one. it had...

Naaptol.com Its a ridiculous site which i seen. I ordered a Canon EF-S18-135mm f/3.5-5.6 IS on 6th August (The Order ID : 6895249) I received a SMS says the product will reach with in 2-3 working days. After 3 days i sent a mail again they replay back it will reach in another 7 to 8 days after 7days i again write a mail to them (but there is not information from them, no mail or call) then they replay me that they will refund the amount in...

we have brought a Electric Roti maker + Atta Maker + free Hotpot Order No 6921866 Awb No.:[protected] When we tried to make the rotis with rotimaker the roti is not properly cooked and after 3 or 4 trials the handle got broke and split into 2 pieces. So what is the solution for this complaint. So please let me know in the following email id vitto.[protected]@gmail.com With regards Williams...

My name Nitin krishnarao lade. my father krishnarao lade given order naaptol home shoope (Naaptol.com)order no.6910015 . they sent me the damage Product INDUCTION COOKER.I will contact the naaptal company but they will didnot responce me. this is a fraud. i will request you my product was change or my money was return.....