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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 71

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A
Asma Guri
from Delhi, Delhi
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Wrong parcel sent & no written response from Naaptol team

Address:New Delhi, Delhi

Respected Sir,

I had order D&Y Embroidered Chikankari Cotton Kurti + Stylish Fashion Jewellery
(Pack of 4) CHK[protected] & order no-8414272 on NAAPTOL dated on 22/02/2012, but
Three time received to me wrong parcel.First time received to me E-TABLE (27/02/2014), second time (14/03/2014) wrong Cotton Kurti without Stylish Fashion Jewellery, Third time (27/03/2014) same parcel received...
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J
Jayadish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sending Faulty Product

Dear, Sir/ Madam, I purchased Sofa cum bed of order number 8405682. After receiving on 26th feb 2014.I found some leakage at one part (middle part) of the sofa. I registered an complaint regarding this to naaptol team complaint Number: - 5802016.Technical team suggested me to trace the hole by wet cloth, I tried it but I cannot find the leakage even with soap water. Hence I send the product back for replacement after 24 days of continuous...
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H
highway
from Silchar, Assam
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Replacement Tablet or Refund

Address:Thanjavur, Tamil Nadu

Sir, I am purchase new XElectron GSM SIM Calling Tablet (WS777) Order Number 8480304. Purchase the Product dated on 06.03.2014. This Tablet was not working. Tablet & Charger is not working. Totally this Tablet was Old. I am complaint the product to Naaptol office. So, Please Replacement Tablet or Refund my payment immediately. It is highly condemned and also I disappointed for your lethargic action, Hence you are requested to Change...
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M
min1981
from kolkata, West Bengal
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phone not working properly as per phone features

Address:Kolkata, West Bengal

Dear sir, i, Mintu das purchase one mobile brand Devanate Bladge D506 on the date of 22/02/2014 but this phone not working properly very often hanging all operation of the mobile. Please do the needful. i hope yuo will co-operate with me invoice Number: 846249/DL/0000730/2013-14 Dt. 22.02.2014 thanking you, Mintu Das...
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R
ritesh bhole
from Mumbai, Maharashtra
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Refund of Order No.8475738

Address:Mumbai City, Maharashtra

Purchase Utsav 1 Gram Gold Plated 13 Jewellery Set by tele-shopping on 1st March 2014, which was received defective & dusty (old one) on 4th March 2014. Also inform the same on 5th March 2014, Naaptol Team said that will send you replacement & arrange reverse pickup. So will call aramex courier for pickup on 6th March 2014 but aramex person is coming on 13th of March to collect pickup. So due to lot of delay and defective & old...
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G
Gokul Prakash
from Guntur, Andhra Pradesh
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stay away from this company

Address:Tirupur, Tamil Nadu

i have ordered seven kotta saree parcel at the date of 26/12/2013. but i have receive an empty parcel and then i have to complaint naaptol team and also return that parcel to naaptol team. till now they are not proceed my complaint. when ever i call to customer care, they are not responced correctly. there are three more months are gone but they are not refund my money.

NAAPTOL IS ONLY ONE MOST FRAUDEST COMPANY IN INDIA....
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S
soni deepak
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery of product

Address:Guna, Madhya Pradesh

dear sir, i have purches bsnl penta phone pf 300 order no.8608889 from naaptol. naaptol cod method avabile pin no 473226. but product deliverd away from 35 km guna via bluedirt compny, while at product booking time requst only indian post avabile 473226 location, sir this is a 2nd order ist order pick up to guna . i have no time for product recive .sir i have comlent custmore care but are not satisftroy answer, in the future more product...
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நவநீத குமார்
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Need to cancel my order

Address:Chennai, Tamil Nadu

Dear Sir/Madam
I have ordered PUREIT water purifier on (13/03/2014 Friday) And on
Sunday I called to customer support to cancel my order.They said we are
taking your complaint and cancelling the order. And also i wrote to
[protected]@naaptol.com to cancel my order. But they replied as the product
is shipped already on (17th march 2014). Again i have called to customer
service number. They saying...
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O
Owdhwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Offer Against Order No.856718

Address:Gurgaon, Haryana

Dear Sir/Madam, I have ordered Black Berry-9300 dated on 10/03/2014 order no. 8567189 thru website NAAPTOL.COM. Order has been placed and stock available for product. I have also pay the amount and confirmation received that Order will be received in next 2-3 days. I am tracing the status of dispatch, customer care executive told that your order has been rejected due to non-availability of product at merchant level. Why order has been...
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I
ibne
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:New Delhi, Delhi

Name-Md Ibnesina Order No-8079110 Mobile No-[protected] I buy bsnl penta ps501..from naaptol. It was a defective product...and i tell it to naaptol customer when see it. They told me to sent this product and they give me refund, they take my bank details and check holder name.I have record this. I sent this and it delivered to naaptol to 12.2.2014 But still i don't get my money...i call many more time Customer care but not solve. They...
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M
Murali_Axisbank
from Bengaluru, Karnataka
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Product not received

Address:Chennai, Tamil Nadu

I have ordered 2 microwave oven on 22nd-feb'14 and my order no is 8414269. But i have not recieved my product till today. When i checked with customer care peoples, each person confirming different things, one person confirmed me bluedart courier tracking no and telling the product has been dispatched on 23rd itself. Now another person is confirming it has not dispatched yet and it will reach another 7 working days. I was very much dissatisfied...
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A
Arumuga Nainar
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Send empty parcel

Address:Coimbatore, Tamil Nadu

Dear Sir, I have ordered ZYNC Cloud Z5 DUAL SIM Android 4.0 Phone Cum Tablet product ( order no. 6298491) on 13st of March 2013. The product was delivered on 17 th March which was an Empty parcel. When i opened the parcel i found that no phone was there but wooden box. I tried to contact customer support of Naaptol but didn’t get any help. I have also submitted my complaint no: 4429346 in which I have been told my issue will...
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K
kommi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective laptop table and providing no replacement or refund

Address:Hyderabad, Andhra Pradesh

I ordered a e-table and it got broke within a week order num 8250425 When i called naaptol they said it is out of return window but on website it is mentioned as 10 days and finally when i got a return label after a long conversation, courier company is not picking up the product. I got very nasty quality product, i was disappointed and since last 15 days i am frustrated calling naaptol and armex no support from either of the companies...Naaptol...
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C
cheraka
from Hyderabad, Telangana
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product set are not given same as given in the picture

Address:Hyderabad, Andhra Pradesh

hi We have ordered combo set with Product Code: 12212520, the product set are not given same as given in the picture, so please kindly take back the product and give same as. below is the address which the product is delivered Supriya Address: 11 D.type 3, GPRA Qtrs, Gachibowli, hyderabad, Pin 500032. ph num : [protected] Supriya...
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G
geethaithal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not picking up parcel by aramex courier

Address:Bangalore, Karnataka

Sir, I ordered 9 sarees for Rs.2999 against COD by Phone [protected] and as they were not complying to the promise made by you, i lodged a complaint No.5771367. Then I received a message on 22.02.2014 to contact Aramex courier thro Tel N0.[protected]. Then I contacted the same on 22.02.2014 around 3 p.m. Then they assured me to pick up the parcel on the same day between 3 to 6 p m and pickup detail no. was B22091D. But that didnot happen...
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C
Chandan Sangi
from Dumka, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong size jacket delivered

Address:Bokaro, Jharkhand

I have also ordered the New Jersey Polo Club All Season
Double Sided Jacket + Tracksuit + Free Duffle
Bag + Watch, from naaptol.com my order no is 8333356. I had placed my order on
13th
Feb 2014 via COD.I received my product on dated 24 Feb 2014 via post office
parcel.

I also ordered by seeing the online chart from naaptol

which
shows that Size L(42), XL(44), XXL(46)...
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U
unni78
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supplying defective item (Lava x tron plus tablet)

Address:East Khasi Hills, Meghalaya

Reference is made to Order ID-8264667 and complaint no-5741767.
I was supplied with a Defective Tablet. Though Naaptol has agreed for replacement of the item, there is no help whatsoever thereafter. Now I am stuck with this Defective piece of Tablet in hand.
Request Help immediately as I wanted this piece to be gifted to my son on his birthday.

S U Nair
[protected]...
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S
subulatha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my experience was not pleasant with Naptool

Address:Chennai, Tamil Nadu

On 11th January 2014, I ordered 5 sarees, as advertised in TOI. In a week’s time got the packet and I paid the agreed amount including delivery charges. However, on opening the package, I found all sarees of the same base colour but different prints/borders. The advertisement in TOI showed one red and one black/blue body colour, which was not there in the package. When phoned Naptool, a representative profusely apologised for the mistake...
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M
manis23
from Mumbai, Maharashtra
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Fraud company

Address:New Delhi, Delhi

I ordered a LED projector Order id : 8313852. While I recieved the product very fast but the product doesnot meet the specifications mentioned on NAaptol.com. The LED projector is of very inferior quality that doesnot even work. The projector is not even providing clear images. I sent a mail to their support team who says that we had sent you the product which you purchased and they are not liable for this. I am feeling cheated by them...
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B
Bharathi Saravanan
from Mumbai, Maharashtra
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Waste Executives

Address:Hyderabad, Andhra Pradesh

I had placed an order with NAAPTOL around 7days ago. I called them 2 days back and they told me that they are about to dispatch my product and it would be delivered within 2 days. Now I called in after 3 days and they are still saying that the Order is ready to dispatch. I called in thrice today but I din’t get any satisfactory answer....
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