OYO Rooms Complaints & Reviews

We booked an oyo room for 22nd October, 2015 at Jaipur railway station, by paying the whole amount in advance and received your confirmation message, along with the hotel details on 19th october. We informed you in advance that we will reach on the morning of 23rd. On reaching at hotel Abhiraj at 5.30 A.M, Mr Mahesh at the front desk, refused us the room citing full occupancy. At the same time there was another family who were asking for...

I have done my booking of 3 luxury rooms in Tiger groove resort- Village Kyari, Ramnagar Jim Corbbett through OYO Rooms ( 2 rooms were booked on 6th September - Booking No. MOTY8219 & 1 room was booked on 16th Sep Booking No. CDQZ3214. I have done the complete payment of all these rooms before hand. Check in date - 22nd October & Check out date 24th October. We were 5 adults and 4 Children in all.
I kept receiving OYO rooms...

I had booked OYO Premium in Pondicherry Kamaraj Salai, Saram for the dates 23, 24, 25 OCT 2015 and have paid complete 7236 INR. booking id : TGUA[protected](Travel Guru) Received an sms update on mobile stating that my booking has been updated to a "non oyo property". I spoke to people at oyo customer care for the hotel name and it happened to be a "hut" by the name "The Only Place-Mariamman koil, Periyamudaliyar chavadi". The Only...

I have called oyo room call center before booking the hotel and told them I would be checking with my team mate girl who is localised and they confirm if I book room for 2 guest they would allowed me. But now hotel is not allowing for the meeting and oyo shifted my property and first hotel is asking for payment.. where I had stay alone for only half an hour and later when my team mate came they started issue with her. I would require repayment...

This is in regarding to my recent stay at Kolkata. Both the bookings are made through Make My Trip (MMT). The complain is in regards to the booking made at: OYO Rooms Ballygunge Maddox Square, KOLKATA 44, Ritchi Road, Kolkata, KOLKATA, India MakeMyTrip Booking ID ­ NH7P[protected]. Initially the booking was made from Oct 1st to Oct 4th (3 nights). It was made under "Pay at the Hotel" mode. But, the moment I checked-in at the property,...

Dear Sir, I had made a booking for four rooms for 15/08/2015 vide OYO Rooms Booking ID-URT3671. Our experience with OYO ROOMs has been very bad. Despite confirmed and fully paid booking for 15/08/15, five days in advance, we were denied accommodation. I was accompanied by two families with five ladies and was running helter shelter in night and rains to find alternative accommodation. This is not only extremely unprofessional but...

I had marked a mail to OYO Rooms CEO regarding my concern, but did no got a proper response from them. My email details as below: Dear Sir, With due respect, I wish to put before you the following few statements for your kind consideration: I had joined OYO Rooms as a reservation agent on 2 February 2015 after working four years and nine months in the BPO sector. I had been looking for an opportunity to experience something different...

I had a booking for oyo rooms on 2nd october and check out on the 4th.When i reached on 2nd I was forced to cancel my booking since I was not allowed to check-in as they said "NO COUPLES" allowed. I called up your customer care then they told me to cancel it online and I did. Now i see Iam not getting a full refund.OYO rooms haven't mentioned in your policies that UNMarried Couples are not allowed. I want a complete refund of RS 2998/- my...

It was 5th september when i along with my friends decided to visit Goa to spend some time with friends after long tiresome office routine.. just to avoid any last minute rush and ensure hotel booking we had pre- booked 2 rooms from OYO rooms booking ID (IGVY6589). booked and paid in advanced we were relaxed that everything is going gud.
5th morning we reached Goa, and hired a car for local travel, since all o[censored]s had earlier been...

The claims that the Rooms are clean and fresh linen is provided is a tall claims beyond the Control of OYO management! Ther was no wifi Room was smelling of tobacco The bed linen was used!!! Unclean. OYO need to pay attention. To quality will PERISH!...

I had got a booking done with OYO rooms between 5th oct 2015 to 9 oct 2015 for 02 rooms. I was provided with a confirmation sms and given an booking id KMEI142, with payments to be made at the time of checkin. i even confirmed it with the hotel and the hotel confirmed and they confirmed me the booking(done by Mr. Praladh singh, front office manager ) of hotel keshv ahemadabad. To my shock when i contacted OYO rooms to recheck my hotel booking,...

Hlo sir my contact no is [protected]. i have money in my oyo money a/c 37200 . I raise this money by your invite & earn program I invite my all of friend and invite them all my relative ... Now you update your app and now i am booked and my money not deduct only 25 % deduct .this is not fair .i marketing to uour oyo rooms as indirect way .and u gave me reward like this......

Booking No-DQNF9712, DT-16th Sept.-15 This complain is about the false confirmation from Oyo booking team. Initial above order was booked for amount-9712 INR with discount for booking from 23rd to 26th. While booking of order, we have re-confirmed with OYO for early check-in & late checkout by 5 pm on 26th as per our requirement. Oyo has assured about the late checkout by 5pm with additional pay of 25% per day rental charges what is been...

OYO rooms sucks big time...don't bother booking through them, I had placed a booking with them through Goibibo on 19th August for 1st-4th Oct and today they are telling me that they cant confirm my booking (Booking ID: HTLYJQS6B5). Instead of cancelling it because of their inefficiency in proving the accommodation, they are sending me a mail stating "Your OYO Rooms booking PATY5902 at OYO Rooms has been cancelled on your request". Just...

I have booked a room through oyo rooms in Chandigarh near to my test center. my test center is in sector 26 saint Kabir school so i booked my room in sector 7 which is quite near to test center. I booked my room 3-4 days previous to my test even after receiving proper confirmation mails from oyo rooms i call their office for proper confirmation. But when i reached the hotel they said we don't have any vacant room so their shift my room to...

मैंने महिपालपुर(Delhi) में एक रूम्स बुक था उसका बुकिंग QPAF6738 हैं और उसका रेंट १२९८ भी पेड कर दिया था लेकिन जब में होटल पहुँचा तो उन्होंने मुझसे होटल का रेंट जो १२९८ था वो माँगा तो...

I had a very bad experience with oyo rooms hotel star palace andheri east mumbai. Booking ID AGNQ7328
On checking in, they said they have no room available, and they shifted me to some another pathetic hotel Sai Residency, in a slum area nearby. Since it was late night, I had no choice but to spend a night there. This room size was so small, can't imagine..they wifi signal quality very poor, they denied to provide breakfast, the...

Respected sir
I vaibhav gupta from delhi has booked 2 rooms in jim corbett, hotel jukasu manu maharani thru oyo rooms app on tuesday evening.As we are 2 couples so we made booking for 2 nights 3 days (Oct 2 - oct 4) for total amount 11196 / - inr.
The room availablity was there and we got the confirmation through app that we have successfully booked the room.On wednesday early morning i paid the amount using my hdfc debit card...

Hello sir, I am devendra kumar verma, I use oyo rooms app. You had given an offer that for every oyo room app registration using referal code rs 200 will be added to oyo money which we can use for further bookings. You have not mentioned any terms and condition for oyo money when offer was given. I have advertised your app to my freinds and family members and got oyo money of rs.20, 000. Now suddenly you have given terms and conditions that...

I had booked a room at The mall Shimla for 2 days booking ID RZNB0783. The total amount payable being Rs. 5800 of which 3900 was to be deducted from Oyo referral money and 1900 to be paid separately. However, while making the payment 3900 got deducted from my Paytm wallet and 3900 from Oyo wallet and still amount payable remained 1900. I immediately cancelled the booking and talked to Oyo exec who told me that refund has been made of the...