OYO Rooms Complaints & Reviews

I have booked a room paid 2750/- for two people before 3 hr of checkin.
and When i checked in only one person has ID card and they denied to enter in the hotel, And I have called 7 Times to Oyo but no once responded, and Finally I have cancelled the room via App.
And i the morning I have said how can i get refund, they denied to give refund and saying you have to cancel it before 24 hrs.
How it could be possible if i...

As easy is the booking from OYO the more difficult is to convince the hotel staff regarding the booking done by OYO. I have booked one room for my spouse interview in jaipur thru oyo. we had to check in early since interview was at 10. We made request to hotel as well as OYO and was ready to pay for the early check in amount but when we reached hotel the manager made us to wait for half an hour to get the check in done. then he asked for...

To be very honest...Oyo rooms is the worst app I've seen in my life... with lots of hard work I earned around 7500 rs on Oyo which u made 0 accidentally...u told me to reinstall the app with same details promising that I would get my money back...on the contrary I didnt get my money back...now u made an excuse dt i didn't enter the same details again. U people don't even have a system which can check the past details of a phone...

Hi Team, This is regarding one of your hotel- Mani Ram Palace, Fatehabad Road, Agra booking from 4th Sep to 7th Sep 2015. There are so many bad experiences I had during these days for which I will never come to this hotel nor even will prefer, such a disguisting facilities and quality of things used- 1. The moment I entered the Hotel corridor, it had bad smell all around and a bit in the room as well. 2. I ordered food which was...

My name is Mr. Parveen I have booked Bandar court hotel by oyo rooms. They provided us bad quality of food. And they gave our rooms to other peoples. That rooms so cunjested . Please take reasonable action. My mobile number is [protected]...

We booked a room for 29th Aug 2015 in Hyderabad. We got confirmation through mail, call and message. When we contacted the reception for directions to hotel, they said there is no availability of rooms. We were suggested to call OYO customer care but no response from them. We request a refund. My mail id is [protected]@gmail.com....

Dear Account/Finance Dept. Inspite of giving so many reminders via mail/telephonically Oyo rooms are unable to provide valid bills with Please provide valid TAX bill with invoice no. for payment received against rooms stay in the Month of July-2015 & Aug-2015. They are neutral till 26aug15 & no reply received. Awaiting reply with tax invoice....

They said the hotel is having wifi and other facilities but nothing they have their photos showed somethingand there the room is different and also the hotel people gave us a worst room and other rooms are good and asked hotel people why did u gave me, since u booked in oyo rooms we alloted oyo only that kind of rooms since they said no problem with the quality and he was rude, .to say ''HUM KO OYO NAHI CHAHIYE HAMRA REGULAR GAENT BOOKING...

A serious complain has been made to the Ministry of Tourism.. Dear Sir, At an extreme disappointment I am forced to write this mail to Make My Trip. I had made a hotel booking on Thu- 06, August 15, under Booking ID: NH[protected] and I received a confirmation mail for the same. The booking was done for my guest Mr. Shubham Agnihotri at OYO PREMIUM MUMBAI TERMINAL T2, SAKI VIHAR ROAD, MUMBAI. The booking was confirmed and I had received...

My reference id is RAHL6918. I had booked a room through CLEARTRIP. I paid 35 thousand (full amount), then i get a call from oyo rooms that the room is not available so it will get cancelled and money will get refunded. Now when i called them they are saying cleartrip will refund it. When i called cleartrip they said they don't have details about this. My money is still not refunded. Oyo rooms even asked me my bank account number etc to...

Dear Sir / Madam, I had booked single room, single accommodation via OYO at OYO Rooms Arakashan Road 2 Hotel Sun International, 7875-79, Arakshan Road, Paharganj, Delhi. Booking Details BOOKING NO: OQJP9731 CHECK-IN:[protected] CHECK-OUT:[protected] NIGHT(s): 2 ROOM DETAILS: 1 Guest 1 Room Upon checking out, the hotel manager, Mr.Bal Krishna Yadav expressed shock on how i got such a cheap price and then tries to extort additional...

I had booked an OYO Premium room at Navi Mumbai using Yatra.com. The Yatra Booking Refrence Number: [protected]. The Booking Voicher: A-642944. Unfortunately, I had paid for the booking, which was a big mistake. I reached the hotel at 6:30pm and to my surprise the Hotel Manager tells me that there are no rooms available and that they haven't received my booking. I call OYO customer service and the call went on for 65 minutes and of...

I have stayed in noida sector e-52 on 6th of august&i have my invited my 1 Frnd to stay in my room&in morning when i checked out that hotel reception has said me give me 500 Rs extra for ur friend stay&no body tell me about that&when i asked to give me receipt of that they said to me u will not get recipt of this u do one thing give me 400&also they denied to swap my card...

Hi Team, The Oyo rooms guys have cheated me by placing me in Oyo budget hotel near airport. I have booked for Oyo premium near Jawahar circle and when I have reached Jaipur at night 11 and called them for directions then they said that there is a update in the room booking and my hotel was shifted to budget hotel. When I have asked if the premium and this hotel is same in facilities they said yes. Actually this one was budget hotel......

I kept waiting for a check in at the reception for two hours and i was denied entry just because i used the hotel using some coupon. Oyo escalated the issue to some akshay and he lied to me regarding the reason of admission being denied. He said there are some issues regarding maintenance in the hotel which was a lie. I myself saw the email that was sent by the hotel to oyo sent a day back stating that the room will not be provided at this...

Hi,
I was booked on oyorooms majestic bangalore with ID #OBFD5183.
I am a n army officer who usually stays at Cantonments.
I Will bring out a few points.

1.provision of bathroom slippers.
2.provide mosquito repellent machines.
3.see that the kit bag contains a small tooth paste along with a tooth brush. It doesn't cost much.
We have done it in our hospital.
The oyo kit...

I booked one room for 3 person in hotel kay nine. First they send me url to find the location but url has not working properly. we waste 2 hr. To find the hotel. When we reach the room there is a double bed but we booked for 3 person. There is no towel, provided by the staff till on next morning. Washroom pipeline is overflow. And most important service is very very delay.. when u order now then order will come on after 1 to 1:30 hr. So irritated...

We have a serious complaint against OYO Rooms property in F-14 Green Park Main which is in a residential area. The generator set and a/c sets installed on the building are causing severe noise and air pollution to us (F-15 Green Park main) where several senior citizens and children also reside. Despite complaints to the management, they have not moved the gensets....

There was no provision for Hot water in the room, even after complaint the same was not rectified. Similarly, even after several complaints made the phone was not working, they did not repaired the phone till last day of my stay and for any room service I have to come out of the room and call from lobby. Further at the time of check out in the morning I have made request to provide a cup of tea, even same was not provided. In all it was like...

oked OYO room for 2 nights stay at Marathahalli, Bengaluru through Makemytrip.com(Booking ID: NH[protected]. They did not provide me a complete address of the hotel. They never provide the name and complete address of the hotel. After a long search, I managed to find the sign board of OYO rooms at Marathahalli and entered the hotel just to find that my booking was not for that particular hotel. I called the customer support again asking...