Reliance Communications Complaints & Reviews

In sep 2015 i converted the services from postpaid to prepaid through reliance store at hadapsar, pune. today i received an email from (reliance ;) to appear lok adalat for paying an outstanding bill of rs 4914 /- caf no #[protected], mdn no # [protected]. it is really harassing email like this being a loyal costumer form 5 years. so please verify and fix that problem....

I am continuously following with Reliance for discontinuing my Number ([protected]) with reliance & get it PORT to other network.(Reason behind this is 1 - At the time of beginning of porting my number to this network it was committed to me for monthly rental of Rs 499 + Tax's but bill were getting generated as for coming as Rs 599 + Tax's without updating me, 2 - Continues Network issue at my office)
From Last 2 Month I was trying...

Hi,

I am so fed up with the kind of treatment & service I am actually getting and now not getting due to your 4G upgrade.

WI-POD ([protected])
I bought this with a scheme o[censored]nlimited 3G internet for 1 year with a payment of 6500 which promised me speed o[censored]pto 14mb (I never got good speed or network called so many time query unresolved). However one fine day I got a call from reliance to upgrade to 4G...

I am a customer of reliance communication since 2004. i subscribed to my reliance mobile no. [protected] along with my wife's mobile number [protected] (both of cdma technology, post paid). due to certain unresolved billing problem, we cancelled the mobile number [protected] and my mobile number continued to be used by my family till date. reliance communication changed this plan to 4g sim on 04 june 2016 stating that the billing plan will be...

When i m trying to call any number then call not be connected to that number. Jio company always said that.'this root of line are busy.'...20-30 time i m calling any number.. Why such type of problem should be create... So solve the problem.. If jio company is no.1 company in world.. Then why such problem is continuously occurred.. What can i m doing. I m so harassed about calling...

I have got JIO sim Dt:20.08.2016 i didn't got my sim activated till now.

And latest i got a message from my number that

Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

I tried to call toll free number of JIO...

Name: Shantanu
No.[protected]
Plan - Zero (0) rental plan, prepaid for 2 years
Location - Delhi

Complaint no.s (few that I have record of, there are many more in actual):
[protected]
[protected]
[protected]
[protected]
[protected]

I have two questions:

(1). When you have sold the plan it was a CDMA, then in the middle of my 2 year...

I was using reliance wipod dongle([protected]) with postpaid connection.
I have requested for the closure of this connection as I am not using internet and I am not interested in 4g upgrade.
Request id is[protected].
The dongle doesn't work since past 3 months.
Still I am billed by Reliance for giving me zero data and zero service.
The customer care guy asked me to pay a very unfair amount of Rs.1730 to...

सर 12/08/16 को में अपने फ़ोन में 50 रुपे का बैलेंस डलवाया था पर 30 रुपे काट लिए गए इसके बाद मैने कंपनी में फोन लगाया तब उन्होंने बताये की कोई सर्विस लग गयी हे तब मैने उनसे कहा आप इसे हटा...

I was asked to migrate from CDMA to 4G as reliance was about to shutdown their CDMA services .What was promised is the same 40 GB plan(1149INR) which I was using earlier in CDMA will be continued in 4G too for existing customers .They made me to get a 4G DONGLE for 1600INR/- .For the past three months I have been paying the bill amount without being able to use the internet properly as this was the time where migration happened and they apologized...

Dear Sir,
Received your bill of Aug18 to sep17 2016 -Amount of Rs 575.52+Rs 100 late fee.Please clarify regarding the late fee of Rs 100.You have cleared my last month bill(July 18-Aug 17 2016) issues on sep 13th only.I paid the bill amount of Rs 689 on16th of Sep.But again your putting fine of Rs100 Aug18 to sep17 2016 month bill as a late fee.You have taken a 25 days to clarify my complaint and charging me for late fee.
Seocnd...

Dear sir,

Based on agreement and consequence offer from mr. rjeev kumar c/o reliance 3g solution, who came to came across a advt in ananda bazar newspaper in which it was sritten "call [protected] for reliance company mobile tower installation on residential site monthly rent is 95, 000 and get advance 1 core and job for one person with salary 15000".

When i contacted the advertiser they told me to deposit 4500/-...

In the month of June, I got call from customer care executive stating that I need to buy new 4G dongle to continue service and also they promised only 4G Migration but I can continue with the same plan ( day time 5 gb + night time 5gb = 500 rs rental).

After 4G migration, reliance have changed my plan to 2GB with the rental of 500 and in the month of august 2016 they overcharged me ( 2118 RS) stating that i exceeded my data...

With reference to my earlier communication on 17th September 2016 and 22nd September 2016, due to very worst service of reliance, I want to terminate my dongle number [protected]. As informed by reliance customer service team information details, I have paid Rs.3164/- on 22.09.2016 through reliance portal. Today called your customer service team and asked to terminate my dongle number and they have provided request ID as[protected]. Please...

Hello sir ma'am
I recharged with RS 57 internet pack (10 GB 2G DATA WIYH 28 DAYS VALIDITY) on my reliance no. [protected]
but I got only 300 MB 2G WITH 7 DAYS VALID...
before recharge I called customer care for best offers then she (RESHMA) told me that this pack is available on your number...
Same problem I faced on last recharge with same amount and same offer
Please provide me data as promised
Another...

We 3 people have ported our numbers to reliance after getting a call from ishika, misti enterprises delhi who told us jalsa plan with unlimited everything despite of asking several times she confirmed the plan as unlimited and also told us that 300/- would be refunded in first 3 months our number got activated after facing a lot of problems and than we got to know that this is a fake plan we contacted mr. Rahul tandon mailed him each and...

I had recharged my mobile no. [protected] with rs 149 (GPRS pack) on 14 sept, 2016 and rs 200 (top up recharge) on 16 sept, 2016. Even after GPRS recharge internet is not working and as i recharged rs 200 after 2 days they deducted the complete balance. I called customer care on 198 with my no. [protected], they blocked customer care on my no. and i visited reliance customer care at sec8, rohini delhi, they told we cant help you and spoke rudely...

I am one of the unfortunate customers duped into take a broadband connection by Reliance Broadband executives. They promised me at my doorstep that they provide 4 mbps speed and that they have flawless network system and many other attributes that make Reliance the only company that I would regret if I avoid it. They promised to give connection in two working days. Believing them, I paid connection charges, one month advance rental and deposit...

I have bought Reliance 3G dongle for 1599 and I have activated 3001 life time plan (that is each month I will get 1GB data till 2024) but last three months I can't able to use my 3G dongle. Your customer support team aborted my call twice. I got really irritated upon your service team.I have invested (1599+3001=4600). So pls give me proper response....

Hi Team,

I have faced the below issue while upgrading to Reliance GSM(4G). Please have a look on urgent basis.

1) I have moved to Reliance store on 31st August for up gradation to Reliance 4G (Near Guru Harkrishan Nagar, Paschim Vihar). They told me it will be upgraded in 4 Hours. However it got upgraded on 6th Sept after a week when I have gone recharge of 1 GB. Moreover Store was not picking my call and I...