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Reliance Communications Complaints & Reviews

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Last updated Mar 6, 2024
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Reliance Communications reviews & complaints page 379

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A
Alizafar101
from Gurgaon, Haryana
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Cheated-4g is not started yet it's more than 1 month

Address:Lucknow, Uttar Pradesh, 226001

I purchased a new device worth rs 2500 in april last and it was closed on 9th of june 2016 due to migration towards 4g. I called customer care they said if dont migrate y device will stop working so they force me to buy a new 4g device worth rs 899/. I purchased a new device but now its more than 1 month no 4g service stareted my job is facing too much problem i invested lumsum 3400/- rs. And i called many time to customer care but they are...
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K
Kbhasin
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect billing

Address:122017

Reliance communication number [protected]
I purchased a htc one handset with an emi option with reliance communication in may 2014. The emi tenure was 24 months which matured in may 2016. The emi amount was rs 2599 and the benefit was unlimited data and calls. This was a cdma connection.
Now the cdma service is suspended and i have been given a 4g sim card.
Thought i have been given a sim card and the telephone works,...
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S
Sanjoy khatua
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly wap deduction!

Address:700100
Website:www.rcom.co.in

Thanks for kind information but at first thing i had complain your backend team who was resolved my docket number[protected] without cheke anything else and closed it...
(dear reliance customer as per sr[protected] the data usage was more than available data hence correctly charged for data usage.)

After that i had call appellate authority he takes my complaint and resolved within 1days..
(dear reliance customer...
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R
ruchee17
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong balance deduction

Address:380008

Dear appellate,

I have recharged my phone on 7th july for roaming pack i. e 92 rs/56days.
Today is 3rd day but my pack is still not active. i called 3 to 4 times @ 198 they gave me complaint no and that complain is also resolved as per your record and message but i am still facing the same issue i. e for outgoing 1.20ps/min and 45p/min.

But according to pack, my call rate should be for outgoing 35p/min...
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S
Samir Kaluskar
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No internet service since last 12 days

Address:Rajkot, Gujarat, 360005

Dear sir,

Subscriber id[protected]

I have been repeatedly raising the issue to the customer care and have been receiving fake assurances regarding resolution.

The company is making excuses regarding rainy season and is not providing proper services.

Initially the issue was of slow connection which was since last 30 days and lately the connection itself has been lost.
br...
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अमित कांबळी
from Mumbai, Maharashtra
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Wd670

Address:Mumbai City, Maharashtra, 400028

Hallo sir

Reliance has on of the best netwrok in mumbai and maharashtra.
Good 3g speed, allways give new offers. Now they have 4g also.
Launch new aswwome dongal wipodalso
I have few quation regarding reliance wipod wd670
My order number - evikqsuzx
On rcom web site dongal is for every one
But i didnot understand this if 4g sim not availabel for new connection
They did you...
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N
nadygold
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

InterNet not working last 8 days

Address:Kanpur, Uttar Pradesh, 208001

Dear sir/madam
Ince 30 of june evening i didn't get the internet connectivity. i lodge complain daily and everyday complaints closed automatically without any solution.
My user id is[protected].
In the month of june i was also suffering the same issue but fortunately after lodged a complaint from here my problem resolved. now the same issue i am facing again. still, i didn't get the connectivity or any information...
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S
SCOPE SERVICES HUB
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid sim card

Address:110092

I purchased 11 postpaid sim card on my company name scope services hub
From the 1st day i facing network issue in all number. i already registered complaint complaint-sr no[protected], and customer care executive said your problem will be resolve in 48 hours. but i am facing the same problem
Again and again that's why i want to surrender my all numbers. i called up many times to customer support but still there is no response...
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J
jatinmehta15207
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet service not work regarding..

Address:Rajkot, Gujarat, 360005

Respected Sir,

i am use reliance broadband connection. date[protected] net issue regarding complain book in customer care and 24 hours time take but above mentions date to till date not any type of solutions provide. customer care person every time tell me please this last change 100% your problem resolve today but not any type of solutions provide. please help me?


My Name : Jatin Mehta
Contact...
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S
Surekha Kotian
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment - legal action

Address:400078
Website:www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html

For [protected] i have already made a payment of rs. 1740 on 5/12/2015. But still i am getting call from different numbers that i have not made payment and a legal action will be taken.

This is very bad that reliance company is doing like this. Today i got call from [protected] saying she is a advocate from delhi and case is lodged.

Hope that this issue will be solved and i wont get any call for this in future....
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T
ttest960
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong balance deduction from data

Address:400101
Website:Reliance service provider

Hi,

My number is [protected]
I was got messge in my mobile from relience (1gb data recharge with 156 rs)
Then
I did recharge 156 rs amount on 1st july 2016 and get validity 28 days and 700 mb 3g data but i have used 200 mb and suddenly it showing 0 mb. Then i call to customer care number two and three time all executive said system updation is running then call us after 2 hours and 24 hours and didn't register...
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D
dharanish kumar
from Pune, Maharashtra
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Reliance network down since 48 hrs in bangalore

Address:560059
Website:www.rcom.co.in/Rcom/personal/home/index.html

Reliance network is down since 48 hrs in Bangalore. I have been calling them since then. Only once they have attended my call. They have kept no on wait for 45 mins and then attended the call. I am paying 1200 per month as a post paid service. I called them many times to cancel because of their poor service. But they just dont do it. They give so many reasons to just deactivate the service. Now they are launching 4G services and they called...
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O
onlychandan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g upgrade

Address:Vadodara, Gujarat, 390023
Website:reliancenetconnect.co.in

I am netconnect customer ([protected]) who recently upgraded to reliance 4g. as part o[censored]pgradation plan mentioned on site, every upgraded customer is entitle to get 10gb free 4g data.

This offer is also mentioned as of today on their website.

Now when 4g has been activated and 10gb data is not added in my account, i contacted to customer care and they are saying like this offer was for limited time period.br...
+1 photos
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H
hp_rohitsharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not closing postpaid connection after repeated requests

Address:160059

I have reliance 3g dongle ([protected]). there is no network coverage of reliance operator in region where i am using it and whenever there is any coverage it barely touched speed of 10-15 kbps.
So i requested them to discontinue this number by calling customer care on (4th june 2016) and received complaint number[protected].
After 4 days dongle stopped getting network, so i obviously assumed that number has been discontinued....
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D
duvvuruc
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generation after termination of connection and harassing for payment

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:www.rcom.co.in

I have requested the termination of my reliance net connection ([protected]) on 8 january 2015 as per letter attached. I have paid rs 1, 110 as a final settlement (The lady said the payment includes arrears + 7 day rate).

Service/ termination request id:[protected]
Date and time: 8/01/2015
Location: chandanagar, hyderabad
Name of the executive: i don't remember (It was a lady)
Contact no: i would...
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S
shoib mehdi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance wi-pod 3g network problem

Address:Mandya, Karnataka, 571401
Website:reliance

Hi my name is shoib mehdi from mandya city and karnataka state and i am the reliance regular customer for 2 years. actually i am reliance wipod from last 5 months with a plan o[censored]nlimited 3g so it is working great, but from last 2 days there is a network problem, the device is not connecting for properly because the net for a whole day it is only connects for 35 to 40 minutes and then it is not disconnected for full day, so i contact to reliance...
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P
pjaiswal
from Delhi, Delhi
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Talktime balance getting automatically consumed

Address:New Delhi, Delhi

I have recharged twice and both the time my balance showed inr 0.13p. till now i have spend total 300+75. my actual was around inr 50. currently, my balance is zero.!!! i want the company to resolve it urgently, since it is my business number. i need to make calls but i cant due to zero balance. whenever i'm recharging, its showing zero balance. without any notification, reliance has been deducting my balances. it such a fraudery. never expected...
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R
Riya1992
from Kolkata, West Bengal
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Reliance top-up voucher

Address:713130
Website:www.consumercomplaints.in

Today I buy two 10 rupees Reliance top-up voucher card.I can not see my pin no.serial no are [protected] & [protected].can i get pin no?please help me....
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R
Rajain
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance number deactivated

Address:Jaipur, Rajasthan, 302015

Sir
I have reliance postpaidconnection [protected] [protected] back one month my number incoming outgoing call barred without intimation.when I call care they said you have not paid payment but you check I had paid my bill advance still they said and barred number.when I argue than they said your number will start.the same happen again and again after paid bill advance.it create lots of issues...
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D
Deepak Gangurde
from Anta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not terminating the reliance broadband connection..

Address:422006
Website:Reliance broadband

Dear sir,

My name is deepak, i have a reliance broadband connection on my sister's name kishori patil. From last 5 months we are not using the connection.. Several times we call customer care no for terminating the connection (As usual taking 15 mins wait time.)

Now they are sending bill every month. Last month we paid 1500 rs as per there suggestions to terminate final time.. But again this month they sent...
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