Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11175
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 111

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aditya Inchalmath
Jul 17, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

Heating Issue Since When I purchased

I am Aditya Inchalmath I am using Samsung Galaxy S20 since 6 to 7 month. I visited more than 6 times to Samsung Service Center. And I got proper service but I am not happy with Samsung Galaxy S20. Kindly replace or refund me.
I am facing lots of problems like
1) Warning comes your phone's temperature is too high to use.
2) If I call for 5 minutes it's get heat up and I am not able to use.
3) And battery drains...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gulabsinghmina
Jul 17, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

Delay in repair of my phone

I am writing this to complain to you about the poor service facility by your Samsung service center .I purchased Samsung A51 in Nov 2020. I went to your service center QDIGI Service limited Janakpuri New Delhi 110018 ( Service center -[protected]) and I gave my phone Samsung A 51 for repair on 12th july 2021 to Service center and whose bill number is [protected]. But till now I did not get the Phone repaired nor did I get any information from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayoushman
from Aligarh, Uttar Pradesh
Jul 17, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty AC Delivered and Installed, No Service provided

Hi,

Not really sure if anyone in Samsung is literally bothered about the CUSTOMERs or not. Even now I am struggling to get any kind of resolution for the lack of service from Samsung Service centre in Bijnor, UP, 246701.

The technician visited my place last evening at 6.45 pm and said nothing can be done now, I will give report to centre and they will do the work tomorrow i.e. today. Since 15th July, I am being...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashishsrimal
from Mumbai, Maharashtra
Jul 17, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending

Address:mumbai

My Samsung TV stopped working in warranty period. I raised complaint, however the technical also could not rectify it.
I was offered coupon for the amount of the TV which i refused as it was with too much terms and condition. I wanted full cash refund. After few weeks of mails and conversation I was offered full amount refund in form of DD or cheque. I was told that I would receive it in 15 to 20 days.
Now its more than 20...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rtalati
Jul 16, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Handset

On 26th December 2020, I purchased a new Samsung M11 phone from your Smart Zone center at G-1/2 KP Infi nity Complex, Opp Inox Cinema, Vadodara 390007 vide their invoice number IM18/3430 dated 26th December 2020. Being in a hurry, I did not check the phone at that time and took delivery. Next day morning ie. 27th December 2020 at around 11.30 am or so I returned the phone back to the Smart Zone center as it was not working, particularly the...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devendra 50
Jul 16, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

M 21 mobile

Address:Gobalservice near metro piller 79 prem nagar devi nagar jaipur

Jaipur service centre at prem nagar devi nagar goble centre not good service to cosumer. We have got m21 samsung mobile after visiting service four time service centre they could available to solve the problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nuwairah
Jul 16, 2021
Jul 16, 2021
This thread was updated on Jul 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung tv

Address:Bangalore

Blocks appeared on tv. The tv is still under warranty. There is no scratch on tv but when contacted customer care they asked for photo of the picture in tv and said the panel is broken and it is not covered under warranty and should be replaced. Agreeing we ordered for the panel and it's been 12 days we have no update from service centre and when we call they tell still the panel has not come and now they say it will come after 20 days. We...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Ashish A Bhandary
Jul 16, 2021
Jul 16, 2021
This thread was updated on Jul 16, 2021
Report
Copy

Regarding Galaxy M31

My device started getting restarting automatically I gave my device to service center. Its been a month and I dont have any updates I need refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
namita6741
Jul 15, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Samsung refrigerator

Dear sir

This is with reference to above mentioned subject i would like to express my dissatisfaction with Samsung product & its services.

I bought a Samsung side by side refrigerator from Vijay sales gurugram in April 2019.since then I have been complaining regarding the problems I am facing with the refrigerator display.At first the service executives continuously told us that there is a loose connection which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anjumanish
Jul 15, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

S21

We bought S21 on 21 June 2021 and today suddenly the screen went blank. We went to service center and they said it can be repaired but not replaced.

I have spent 85990 on this and less than a month it has this issue.

I want my phone to be replaced and not repaired.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tushant Khanna
from Gurgaon, Haryana
Jul 15, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:Delhi

Hi

Hope you are doing well.
I am writing to you out of sheer disappointment, and wastage of my precious time and money!

Please refer below the Summary of my ongoing Customer complaint for my Samsung refrigerator (SAMSUNG REF RT39R551ES8 ELEGANT INOX).


Friday : Day 1(9th July 2021) : Called customer care and initiated a complaint as Samsung Refrigerator purchased in March 2020...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramakrishna.yeluri
Jul 15, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got my mobile phone's back panel tape open from inside. That means I have received a defective piece from Samsung itself.

Address:Virtual soultions ,HNO: 11-4-23/2, 823/4 , wyra road, khammam service centre.
Website:samsung

Hi this is Rama krishna .I bought a Smartphone named Samsung Galaxy s20+ on 17th Oct, 2020.I faced an issue with my camera so I visited the nearest authorized Samsung Service center at Khammam. They said that my phone's back panel's tape is open on its right top corner from inside which caused the water to get in and damage my Camera module and service center have confirmed to me that they were the first ones to open my device. The reason...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murtaza ib
Jul 14, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Report
Copy

Samsung tv not working

Address:gujrat

Samsung tv no ua43tu8000u 4k uhd
tv buy in dubai now tv in india gujrat mahisagar lunawada
tv is not working now please send technician
thanks & best regards
murtaza bootwala
mobile [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lucky yalam
Jul 14, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Report
Copy

Washing machine

Address:3-76/1parimella 534166 West Godavari district

Not working
When I used to wash clothes it is not running and displays 4C...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hashmi09
Jul 14, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Report
Copy

Samsung mobile M31

I have submitted my sumsang mobile M31after software issue at samsung service center on 5 of July 2021 . the product in full warranty and the executive update that it will be returned after 2 days, but again and again they are not resolving the issue due to part is not available to the service center, every time they are promising that it will be resolve withing 2 days and again after 2 days changing the date

bill number:...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankytan
Jul 14, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
Report
Copy

Washing Machine

Address:23/292 A Kanahiya Complex First Floor Flat no 2, Judge Compound Road Wazirpura,Agra

Religiously am chasing team samsung since last 2 months for My washing Machine same is at service center but till date no resolution provided to me, In last two and half months twice I have send my product at service center but nothing been done, Now after 2 months team is not able to provide me resolution and different different people narrated different excuses to me, In short they are making me fool..

This is the service...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
Dr Shashi Prabha Tomar
Jul 14, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refunding and not responding for my Samsung friz complains with in warranty period

My Samsung friz service request no [protected].
During service the engineer said it your friz can not be repaired part is not available .friz is with in warranty period 4 and half year passed since purchasing 10 yr warranty .
They said they will provide depreciation.
The purchase cost of my Samsung friz is 65000.
Still no action made for reasonable depreciation and no one local customer care picking phone and non...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeep kumar patakamuri
Jul 14, 2021
Apr 2, 2022
This thread was updated on Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to deliver the product and cancelled the order without my consent

Dear Samsung India Pvt Ltd.,
I ordered a Samsung front load washing machine WW80K54E0UX-F from your website on June 15, 2021. I was given an estimated delivery date of July 04, 2021.
After calling and mailing the support team several times, I received a call on July 16, 2021 from the higher management team and I was given commitment that the item will be delivered in the next four to five working days.
Again on July...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
udhaya392
Jul 14, 2021
Jul 23, 2021
This thread was updated on Jul 23, 2021
Report
Copy

Unable to redeem Galaxy buds+ offer

Address:peelamedu

I purchased a Samsung Galaxy s6 lite tab on 02/July/2021 from Samsung shop app. At the time of purchase, it was indicated in the website that I will be able to redeem Galaxy Buds Pro offer after 72hrs of activating my tab. It has been now more than 6 days but I am not able to redeem the offer....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:1240 PREMCHAND KUNJ GAILGAON DIBIYAPUR AURAIYA ,UP -206244

Dear Sir,
I had bought a Samsung Galaxy M31 on 21st july-2020. The product ID is B07HG8S7KP
INVOICE No.- IN-SJAB-88485
INVOICE DETAILS;- RJ-SJAB[protected]
INVOICE DATE 21.07.2020
I have some complaints regarding the same. From since last one month the display vision going to diminish and in full brightness it is very difficult to view. It is also in different review a lot of customer face same problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy