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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 407

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S
silentchora
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service

Address:Lucknow, Uttar Pradesh, 226004
Website:www.samsung.com

Ek dum bekar service centre hai samsung ka saale chutiya bnate hai. Maine apna phone samsung J5 diya battery kharab thi toh saalo ne apni marji se display blinking ki problem bi likh di aur 10 din tk mera phone rakhe rahe mai jb gya toh bole ki kal aake lijiyega aur aaj fir gya toh keh re battery ni aayi hai time lgega maine pucha kitna time lgega toh woh ladki bol rhi pta ni mujhe aur mra screen guard bi tod diya kamino ne......
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Bhavyta
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:Sagar, Madhya Pradesh, 470001

I hav purchased the refrigerator in 2014..since den the fridge is creating problem..they replaced the freezer still den Facing same problem again and again..within warranty ND after that also..nt being resolved ND nt getting response also.
Cooling problem..they have changed the freezer once and against same problem have occurred..now they are not responding....
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vaibhavsurana
from Dharmanagar, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator RT56K637BSL

Address:Khordha, Odisha, 751006

I had purchased this fridge on 11th Jul 2016 and it is still under warranty. I was facing a issue with this fridge that there was a frost which was getting accumulated on the downside of the fridge. I have complained for the same in the month of Feb 2017 for replacement of the same. The company people came and replaced some parts (when i was insisting on replacement of the entire product). Today after one month i am again facing the same...
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M
max-man
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This is daylight robbery!!!

Address:Mumbai City, Maharashtra, 400022
Website:www.samsung.com/in

I am a software engineer and i know that my phone stuck in boot loop.
And i know how to resolve the problem and technicalities of it but the service center lady told me that we have to replace the motherboard but i know that it is not required and motherboard is working fine.

My phone is under 1 year warranty then also
They told me that it would cost me rs. 5000/- for a mobile which i bought about 3 months back.br...
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Ashwani Kumar Vansil
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Software updating

Address:302017
Website:Customer care

Ref complaint no [protected] std 28 March
No service engineer attended in spite of numerous calls to your good office service centre
Fyi I am regular customer of Samsung
Flwg items purchased in the year 2105 n 2017
2 Led 48 inc smart tv's
2 inventor ac
Sound bar
800 ltrs Refrigerator
2 c9 pro mobiles
Due to this careless behaviour of complaint centre made me think I had made a...
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S
sameershukla
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:Kanpur, Uttar Pradesh, 208025

We are sorry to inform you regarding the performance of your above captioned product .Purchase detail as below
Invoice # SC297
Model:RS554NRUA1J/TL-REF-FF-S no.Y7GD4ABH100363
Purchased From:-Samsung Smart Plaza; Aggarwal Electronice -Kanpur
Date:[protected]:16 pm
Customer Name/Code:- Sameer Shukla/1967806
Member Number:[protected]
Invoice Value:-INR 87500.00
From the date of Purchase...
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K
Khayanhusayn
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac installation done with wires left open with line current

Address:Hyderabad, Andhra Pradesh, 500024
Website:www.samsung.co.in

The installation was done on 28th march 2017 (Service order #[protected]) and i noticed on 30th that the socket where we connect the ac cable has one wire left open with live electricity. I checked it in the morning 4am and at the same time i called samsung customer care and compliant about it. I spoke to eril from refrigerator dept (Who was sounding as if he just woke up). Upon selecting ac it connected me to refrigerator dept however agent...
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K
king421
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung a7

Address:110032

Ploblem -Very slow speed, heating problem during charge, programe error showing,

i ma facing this problem form last 4 month but not have time to go care.
After paying heavy amount more than 25000 why i am facing this problem.
why your phone making me depressed .why i pay Amount for this A7,

Will file a case against you in consumer court.

Amardeep soni
[protected]
imei...
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C
Chandan6258
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Mobile J7 Prime

Address:New Delhi, Delhi, 110092

I have purchase mobile Samsung J7 Prime, I really don't know samsung give very cheap sepaker inside, Am very disapointed And I hv told to everyone my friends, Sibling, Fb friends to never buy this mobile.You have cheat with your loyal Samsung User. We are using last 5 years Samsung mobile and never face like that...its very shocked to every one. I was thing Samsung Mobile is better for Multimedia but now am wrong....
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J
Jha2g
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in refrigerator, not satisfied with product

Address:Ghaziabad, Uttar Pradesh, 201102
Website:[email protected]

I sold one refrigerator befor 1 year 9 month, problem came in gas line and sensor assembly. Your service person tough to me this refrigerator used chinese gas line due to problem came fast, we are sold two refrigerator one samsung another lg, samsung refrigerator performers low, your are used chinese items in refrigerator, pls revolves my problems,...
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R
rishi.d
from Arki, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

J7 prime mobile screen patch

Address:470661
Website:samsung india

Ive bought j7 prime on 15/11/2016, and it is under warranty period, suddenly on 27 march morning i discovered an internal white coloured patch on mobile screen .. i immediately went to samsung service centre and they said u will cost rs 5800 for changing of gorilla glass and they havnt even listened anything but instead jumped at me that its ur fault as uve applied pressure on mobile when it was kept in ur pocket, this is just ridiculous...
+1 photos
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S
sunny jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung on 8 display blank IMEI number is 353572081287840

Address:Jaipur, Rajasthan, 302033
Website:service center samsung ablaze communication

Dear Sir,
I have purchase samsung on8 on flipkart on date invoice date 09/12/2016 and my IMEI number is [protected] and i have register a complain on your customer care my complaint number is [protected] .As i visit service center Ablaze communication on date 28 march they did not give me proper service and told that my display is physical damage but there is no evidence on its screen and body for this because there is no scratch...
+1 photos
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V
vijender singh sehrawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

People trying to ask bribe against providing services

Address:Faridabad, Haryana, 121002

Dear sir,

I complained for my refrigerator on samsung service centre. My complaint numbers were

[protected]
[protected]
[protected]
[protected]

These are my complaints which i have registered in past 5 days and they assigned a single service engineer named dheeraj ([protected]). He juz came once at my place and asked for bribe so that he writes a favourablle report in order to...
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G
gagan99_99
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung refrigerator RT39K5458SL/TL

Address:160059
Website:www.samsung.com

I bought SAMSUNG refrigerator on 26th May 2016. Since then i am experiencing trouble with it. On medium cooling material in fridge gets spoiled and smells. On high cooling, cooling lines freezes and no cooling happen after some time. Water keep coming out from front side because of which my kids slipped many times and got injured. I have complained many times since i bought this refrigerator but the problem is still there. Technician comes...
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S
skarthikeyan1986
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung S7 edge -Worst mobile ever......

Address:Krishnagiri, Tamil Nadu, 635109

Dear sir/Madam,

I used to use Iphone only always.But unfortunately I bought Samsung S7 edge last year.One month back I have upgraded to Android 7.
Afterwards I was not able to download any apps through mobile data.
Now I am not able to use gmail or google music. I am struggling like anything.
I had given online complaint but no possitive feedback.
I have visited twice or thrice Samsung service center...
+3 photos
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H
hanokteja
from Karimnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plasma tv 43 inches display gone and no proper resolution. Close the service request with something which i never said.

Address:Karimnagar, Andhra Pradesh, 505001

Tv model - ps43f4100ar... Samsung product request number - [protected]... This is teja.. Last week my tv stopped working and i took it to samsung service centre and they told me that tv display has gone and i asked to check out the price and they said that the display is not available and samsung has stopped manufacturing them. And also they told that the tv model which we bought is failed model. And i called the customer care and informed...
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N
Nancy Yadav
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile

Address:123301

Slow process of repairing or same problem occur many times. No satisfied answer get throughout the customer care.
Very poor service of Samsung and also provide us bad products..
Useless or wastege of money to buy Samsung???????
Mainly mobile create problem..
So now what is the solution????????
??????????????????????????????????????????????????????????????????...
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S
souradipta saha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying repair to avoid warranty time frame

Address:Kolkata, West Bengal, 700010
Website:Samsung

That my AC stopped cooling in the month of September 2016 and accordingly it was repaired by Samsung authorised Service Centre and it was intimated to me that the outdoor unit condenser has a leakage which requires replacement and accordingly the product was taken to Samsung workshop. After paid service of labor, gas recharge and transportation service of the same it was returned back to me in the month of December when the winter season...
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M
minesh.waghela
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about a TV product of Samsung electronics which has stopped working within 3 mnths time (warranty given for 2 yrs,.

Address:390005

This refers to the discussion undersigned had with M/s Samsung india regarding the international warranty of TV UA43KU6000 purchased from Malaysia (SAMSUNG, customer support India REF. NO. [protected]).
I have purchased a UHD TV UA43KU6000K (Sr/no. 00TG3NCHB0026H) from Manjung, Malaysia on the 2nd January 2017 for which I have been given a warranty of 2 years. This model was carried by me to my home town Vadodara, Gujarat, India.br...
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J
Jayati_Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-replacement of faulty handset.

Address:Mumbai City, Maharashtra, 400050
Website:samsung.com

This has reference to samsung complaint reference [protected].
I am a hapless customer of a9pro smartphone.
I purchased this phone on the night of 14/01/2017, and within 4-5 days the phone started to reboot on its own. We took the phone to the service center on 22/01/2017 and was told to take a data backup and come back. As we are working and could not go to the service center during the weekdays, we went with the phone on 28/01/2017....
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