Samsung India Complaints & Reviews

Sub :- Mis-guide by service engineer and over quote for repair. Call no. [protected], CR No. 144007 (Book No. 2881) dated 31st March’17.
SAMSUNG always provide quality product with best after sale service record to their consumer in India.
I am Chartered Accountant and working in MNC at Gurgaon, and very big fan of Samsung products and have too.
This is very 1st time, that I un-impressed with after sale service for...

To
MS. Samsung. April 6, 2017.

I purchased a Samsung refrigerator in response to advisement on internet on March 20, 2017 for
RS. 7999. I was having a peaceful life and now I have landed in trouble. Samsung informed that the refrigerator will be delivered after 24 hours. The persons who delivered the refrigerator did not produce any document like invoice, guarantee certificate or instruction manual. They...

I have called the customer care sseveral times regarding the installation of my LED but none of the technician has called yet for the installation, its been 2 days over, people from Customerservice has been saying that they have forwarded the reminder to the service centre but when asked how about giving the nos of a concerned person whom i can talk personally, the reply to it was they dont have the nos, where's the outcome then, do i have...

Hi Respected Sir/Madam,
This is Hari a Frustrated and Neglected Customer of Split AC 18KC5UDMC purchased as on 28/4/2016 in Sri Tirumala Electronics, Sangareddy. I raised a Complaint that my AC not Giving cooling Air, week back I gave a complaint, I called to Samsung Customer care Head office India, they Forward my Complaint to the local Samsung Center Sangareddy, they called me 4 days back and ask about my problem and I explained...

May I bring to you notice the following:

• Of late we have been immensely irked by the deplorable support services of Samsung and regret having bought so many appliances paying a huge amounts, believing in the so called branded Samsung
• THE PROBLEM : The refrigerator bought on 1.07.2015 [ INV 114;Product particulars RT 45H5809SL/TL at Rupees 58, 000/-]started draining water, so the local service office was contacted...

Hello,

I purchased Samsung S7 edge from Dubai on "24may2016". Unfortunately later on the month of August I broke the display to which a replacement was done at Samsung authorized gallery and here is the address for the same.

RJ mobile Care Service,
Office no.: - 4-5, Bhaveshwar Arcade premises,
CO-OP SOC limited,
Ghatkopar (west). behind Saraswat Bank.
[protected]
[protected]br...

Hi dear sir or madam! Last two days back i got a msg from samsung smart phones! I'm winning 500000 lakhs cash! You are selecting as a winer for 500000 cash from samsung. Company. To get your amount send ur name address number at our email ([protected]@samsungpromo.org)
So this is not in of i got a mail i don't know this is fake or not but this type of mails play with innocent peoples who think start new business new life her own saving...

I had purchased this fridge on 10/06/2016 from Samsung Showroom at Vasant Vihar, New Delhi. in Jan2017, there was ice formation in the bottom part of fridge and your customer care set up took about ten days in replacing the faulty part causing great inconvenience to us.. The same problem has cropped again indicating that the unit supplied to us is defective and needs to be replaced which must be done urgently to avoid further continuing inconvenience....

I registerd a complaint last friday on samsungservices centre in chennai, which is authorised a guy came and repaired on saturday, in which he broken my tv board he dont even know how to service we asked for solutions for that broken board, these guy called his boss and that guy told be reduction of 500 plus 6 months warrenty for that board.

BUT NOW TV IS NOT WORKING I ATTACHED THE IMAGE OF MY CURRENT TV SCREEN AND BILL SINCE...

Hyd Customer care is not responding to my calls for AC installation. After buying the AC I got a call from [protected] and asked me to call back for installation once delivered to home.When I called them they didnot respond and disconnecting my calls. They are avoiding my calls from past 3 days. I have also raised high priority ticket with[protected], still they were disconnecting and avoiding our calls. I have been using Samsung products...

It has been 5 days I have purchased two Samsung split inverter Ac's and have been repeatedly calling their service center for installation, but they only keep telling me the engineer will visit but no one turns up or tries to call back regarding the installation. I am fed up of trying to call their service center as the only response is sorry for the inconvenience and no real solution is provided by them.
I have lodged more than 4...

Purcha date: 25/06/2015, Sangeetha showroom, magadi road, bangalore, invoice:FIN/MAG/25, mob:A700F galaxy gold, [protected], its not work properly. Camara not working.over heat. Automatic Switch off.givento service centre on:6:8:2015, bill no: [protected], but till today they r not giving mobile. 150 times I caldup, &15times I went store, no response...

I am pradipta ranjan chakrabortty. From contai purba medinipur.. I went to contai samsung care with in my warrenty period on friday 1.30pm. (Approx) to the problem of "a white straight line light appearing in horizontally on the the misdle of the display it is not seen all the time and with in 10 minutes its automaticaly removed on the middle of my j2 mobile. They told me its display problem it will be fixed in 4 days and they took my phone.....

My ac which I brought from reliance digital now it's swing motor is not working i contacted customer care service center even but it had been more then 12 days and none of the engineer came to repair the machine and it's also my humble request if you can exchange my model with an other set of same kind as I think it is a defective piece and my first complaint was on 21 march...

Dear Team,
Once I charge my battery it gets charge 90% or more and then comes back to 85% and more. It takes 3 to 3&1/2 hours to complete charge.

Being loyal customer of samsung I bought samsung J7 prime mobile on Oct 2016 and made so many compaints, asking some solution and got so many suggestions also but couldn't find any solution. Lastly as advised by your phone officer I visited authorised customer centre for repairing...

Dear sir/Madam,

I have purchased samsung J5 Hanset on 25th April 2016 and its battery started blooming and my mobile back cover is not fitting properly i have went to samsung care, Mohali many times for replacement of battery but they told that j5 batteries are not coming so they cannot replace my battery.

So I request you to change my battery as soon as possible as my handset is under warranty.
br...

I've purchased samsung ac from pai international electronics ltd on 19/03/2017 which worked for couple of days and stopped working.

I've logged a complaint with the reference # [protected]

They said they will resolve the issue immediately.

I made more than 200+ calls to service center and pai international where they gave multiple service engineers names and one named khaleel promised that he will...

I purchased samgung galaxy jy prime from imphal and and was told that for any problem occuring within 14 days my phone will be replaced. But on the second day itself i the coplain about the screen touch problem and ask the shopkeeper to replaced my mobile phone. But he told me that you have to go toservice centre for that. But i will not go to service centre as i was told that the phone will be replaced within 14 days. If i am not satisfied...

Samsung refrigerator - rt47k6358sl, there is ice being formed in the lower portion of fridge right from 1st month, i am frustrated by the pathetic service by samsung and regret going for samsung refrigerators. I want an immediate refund of my money. Below are sequence of events in this case
1) called the customer care in first 2-3 months of purchase, regarding the issue, they suggest turning off the fridge for 8 hours and using it,...

Maine Apna phone do baar service centre par De chuka hoon baar baar hang ho raha hai aur battery backup bilkul Bhi Nahi Hai service centre wale Mujhe Bar Bar update kar kar ke dekhte hain aur 10 din baad phir Wohi problem Aane Lagti Hai aap bataiye kya mai apna phone sale kar do problem solve nahi ho sakti to service centre wale Baar Baar pagal banate hai aur Mera Sara data be delete ho jata hai agar aap mera phone nahi thik kar sakte toh...